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The GrandWest Arashiyama

3.5 star property
Family-friendly hotel in Kyoto with a coffee shop/cafe

Photo gallery for The GrandWest Arashiyama

Front of property - evening/night
Lobby
Property amenity
Superior Family Room
Dining Suite | Private kitchen

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
48 Arashiyama Kamikaidocho, Nishikyo-ku, Kyoto, Kyoto, 616-0016
  • Togetsukyo Bridge
    ‪9 min walk‬
  • Bamboo Forest Street
    ‪20 min walk‬
  • Arashiyama Bamboo Grove
    ‪2 min drive‬
  • Osaka (ITM-Itami)
    ‪56 min drive‬

Room options

View all photos for Dining Suite

Dining Suite

Dining Suite

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Kitchen
Mini-fridge
Flat-screen TV
Premium bedding
  • 63 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Family Room

Superior Family Room | View from room

Superior Family Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 52 sq m
  • Sleeps 5
  • 3 Single Beds and 1 Double Bed

View all photos for Junior Suite

Premium bedding, individually decorated, individually furnished, desk

Junior Suite

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Premium bedding
  • 63 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Family Room with Tatami Area

Standard Family Room with Tatami Area

Standard Family Room with Tatami Area

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 52 sq m
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for Standard Family Room with Tatami Area

Premium bedding, individually decorated, individually furnished, desk

Standard Family Room with Tatami Area

  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

Deluxe Family Room

  • Sleeps 4
  • 2 King Beds

Junior Suite With Mini Kitchen

  • Sleeps 4
  • 2 King Beds

View all photos for Superior Family Room

Premium bedding, individually decorated, individually furnished, desk

Superior Family Room

  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

[Kitchen][Suite Room][Western Or Japanese-Western Room][Non-Smoking][Mountain View]

  • Sleeps 4
  • 2 King Beds

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About the area

Kyoto

A family-friendly stay in Kyoto awaits you at The GrandWest Arashiyama. Within just a 15-minute stroll, you'll find Togetsukyo Bridge and Tenryu-ji Temple. Highlights at this hotel include in-room free WiFi and balconies. .This smoke-free hotel offers free WiFi in public areas, concierge services and a garden. Other amenities include a coffee shop/cafe and free use of bicycles. There's also the convenience of free parking nearby. .Sights within a 10-minute drive of this 3.5-property class Arashiyama hotel include Bamboo Forest Street and Ryoan-ji Temple.

What's nearby

  • Arashiyama Onsen - 3 min walk - 0.3 km
  • Togetsukyo Bridge - 9 min walk - 0.8 km
  • Bamboo Forest Street - 20 min walk - 1.7 km
  • Arashiyama Bamboo Grove - 2 min drive - 1.8 km
  • Nijō Castle - 8 min drive - 7.5 km

Getting around

  • Hankyu Arashiyama Station - 4 min walk
  • Saga-Arashiyama Station - 20 min walk
  • Osaka (KIX-Kansai Intl.) - 100 min drive

Restaurants

  • ‪嵐山よしむら - ‬11 min walk
  • ‪戸隠 - ‬8 min walk
  • ‪峯嵐堂渡月橋本店 - ‬7 min walk
  • ‪京都嵐山湯葉チーズ本舗嵐山本店 - ‬12 min walk
  • ‪かづら野清修庵 - ‬11 min walk

About this property

The GrandWest Arashiyama

Family-friendly hotel in Kyoto with a coffee shop/cafe
There's a coffee shop/cafe on site. WiFi is free in public spaces. The family-friendly The GrandWest Arashiyama also features multilingual staff, a garden, and concierge services.

This 3.5-star Kyoto hotel is smoke free.

  • 10 guestrooms or units
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Garden
  • On-site shopping
  • No smoking on site
  • Coffee shop
The GrandWest Arashiyama offers 10 accommodations with complimentary bottles of water and complimentary slippers. Rooms open to balconies. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a separate bath and shower with a deep soaking bath, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Public bath/onsen services include a yukata (Japanese robe).

Languages

English, Japanese

Similar properties

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Kadensho, Arashiyama Onsen, Kyoto - Kyoritsu Resort

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  • Restaurant
  • Air conditioning
  • Breakfast available
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking; reservations required

Food and drink

  • A coffee shop/cafe
  • Private picnics

Restaurants on site

  • Kyocafe chach嵐山

Things to do

  • Free bicycle rentals
  • Shopping

Family friendly

  • Baby toys
  • Children's books
  • Children's games
  • Children's toys
  • Highchair
  • Mini-fridge

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Garden

Spa

  • Yukata (Japanese robes)

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Extra futon (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Freezer
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Futon bed fee: JPY 2800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

GrandWest Arashiyama Hotel
GrandWest Arashiyama
The GrandWest Arashiyama Hotel
The GrandWest Arashiyama Kyoto
The GrandWest Arashiyama Hotel Kyoto

Frequently asked questions

What is the cancellation policy at The GrandWest Arashiyama?

The GrandWest Arashiyama offers free cancellation on select room rates. Check out the cancellation policy for more info.

What makes The GrandWest Arashiyama a romantic place to stay?

Romance packages, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at The GrandWest Arashiyama.

Is The GrandWest Arashiyama family-friendly?

You bet! With amenities such as free bike rentals, as well as highchairs and children's books in the guestrooms, it's no surprise that The GrandWest Arashiyama is a hit with families.

Are there hot tubs in the rooms at The GrandWest Arashiyama?

No, but there are deep-soaking baths in the guestrooms.

Does The GrandWest Arashiyama serve breakfast?

Yep, breakfast is offered daily.

Is there a free airport shuttle available at The GrandWest Arashiyama?

No, The GrandWest Arashiyama does not offer an airport shuttle service.

What time are check-in & check-out at The GrandWest Arashiyama?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at The GrandWest Arashiyama?

No, pets are not allowed.

The GrandWest Arashiyama Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 100 out of 122 reviews
Rating 8 - Good. 16 out of 122 reviews
Rating 6 - Okay. 2 out of 122 reviews
Rating 4 - Poor. 3 out of 122 reviews
Rating 2 - Terrible. 1 out of 122 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the homely and cozy style of the guestroom and the family setting of the in room facilities. Enjoy the breakfast and apa facilities partnered with the hotel. I will indeed recommend others and return when I visit again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Damon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here. The hotel staff were excellent and the rooms were spacious, very clean and luxurious. Attractions were all within reasonable walking distance.
Stayed 4 nights in Dec 2024

10/10 Excellent

Minyang

Stayed 3 nights in Nov 2024

10/10 Excellent

Monette, Huntington Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean and modern facility with a fantastic and kind staff. This was a really great facility and I will definitely be staying here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Shan Shan Noel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Wing Sheung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended family-friendly room
It was a pleasant stay; cleverly designed room to give a blend of English and Japanese styles with ample of space to roam for family of 4. Although location is further away from the tourist attractions, the hotel’s room was beautiful and very well-kept. Staffs were kind and genuinely welcoming (even hand-written welcome and goodbye cards!). My 2 young sons asked why did we only stay for 1 night when we were checking out.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Widiya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is walkable to site seeing and the service is amazing. All their staff are helpful and friendly. Thank you!
Stayed 2 nights in Oct 2024

8/10 Good

Detlef

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very large, comfortable and clean, with two king size beds and sitting, cooking area. Friendly staff. Breakfast was included in restaurant downstairs but there weren't many options. About a ten minute easy walk to all the sites and train station.
Stayed 2 nights in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Amazing and Relaxing Stay in Kyoto
Our family of 3 stayed in a total of 5 different accommodations during our trip to Japan. This hotel was our unanimous favorite. The staff was very friendly and helpful. The location was great for our needs (We wanted to be near the bamboo forest and the quiet area of Kyoto). The included breakfast is in a cafe that is below the rooms. This cafe had great food and drinks and also very friendly staff. The room was very large and spacious. It had 3 separate areas for toilet, shower/wet room, and sink / mirror. Our view of the mountains and local area was amazing as well. I would definitely recommend this hotel to anyone that is staying in Kyoto.
Stayed 2 nights in Jul 2024

6/10 Okay

Yukiko

Travelled with family and small children
Liked: Cleanliness, staff & service
No elevator : (
Stayed 2 nights in Jul 2024

10/10 Excellent

HAI MEI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Jinsong

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Arashiyama sightseeing, with a nearby bus station that can be used for connecting (no transfer needed) to Kyoto station or Kiuomizu-dela. Room is spacious and clean, toilet and shower/bathroom are very comfortable. Reason for 4 stars instead of 5: design for the beds is suboptimal- the wooden base/legs are short (so the bed is too low for me) and the corners are protruding (easy to kick them when you walk around and it is very painful if you kick). Another minor thing is the accessibility to the breakfast restaurant in downstairs -it would be nicer if it can be accessed from inside the building or through a covered entrance especially in rainy weather.
Stayed 2 nights in Jun 2024

10/10 Excellent

Aki Fujii

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and clean room with two beds and mini kitchen area. Less than 10 minute walk from the Arashiyama train station and about 25 minute walk to bamboo forest. Property also has bikes available so we rode bikes to the train station by the bamboo forest and walked over. Breakfast was included and decent. Staff is super friendly and helpful. Need to hop on a train to get in order to get to Nishiki market and Pontocho area.
Stayed 2 nights in Jun 2024

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel close to tourist area
Location was ideal, close to shops and restaurants. Staff was friendly and helpful. There is no elevator available. The rooms are small and storage is limited. Also, not many power outlets to charge phones. Breakfast was included and it was fantastic. By far the best breakfasts we had during our vacations. Getting taxis and Uber was cumbersome. Overall it was a good experience. I would recommend it.
Stayed 3 nights in May 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Loved our stay there!
Stayed 6 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel provides such a great service from the day we check-in until the day we check-out. We loved the personal touch that the staffs showed throughout our stay. This is a great hotel to stay when you want to rest. The rooftop is a great addition as you can see the stars when the sky is clear. It's also a perfect base if you want to explore Arashiyama area early in the morning.
Stayed 4 nights in May 2024

10/10 Excellent

paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it! What a great hotel - staff were amazing, so friendly and helpful. Breakfast included in the restaurant downstairs was excellent, loved the gourmet waffles! And the room .. wow. It was very spacious and the layout and decor were beautifully minimalist. Also had sliding glass doors that opened onto a balcony. We also enjoyed the rooftop patio with couches, tent and great views. Very convenient to walk to from station and as easy walk to bridge/river. I would gladly stay here again … absolutely loved it!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Sharee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and lovely place.
Beautiful, functional design in excellent walkable location to Arashiyama Bamboo Forest path.
Stayed 3 nights in Feb 2024

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2023

10/10 Excellent

Eloise

Stayed 1 night in Nov 2023

10/10 Excellent

Yasuko

Stayed 1 night in Nov 2023

10/10 Excellent

Kelly

Stayed 3 nights in Oct 2023