Ratings based on 145 Verified Reviews
Real reviews from guests who’ve stayed
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller
Nice, Appropriately (but not totally)Japanese
Posted 13 Oct. 2024 on HotelsThis is a very nice hotel, created in a modern, contemporary Japanese style. We enjoyed it. Clean, sleek Japanese decor. Clean premises (of course), good service (of course). Lovely room. Short walk (>10 min) from Umekoji train station. Breakfast buffet is exceptional: freshly prepared, broad selection of Japanese cuisine, but includes a modest choice of western dishes. Hotel features "experience spaces" open to all guests, including books/reading; coffee; music. This means no coffee maker in the room. Instead, you must find the "coffee space" on the fourth (?) floor, where you grind your own (curated) beans and brew your own cup. Oh well. Not our style in terms of convenience, especially first thing in the morning, but we will stay there again.
Comment from Hotel Management
15 Oct. 2024 by Umekoji Potel KYOTO Front Desk, Hotel Management
Thank you for staying with us. We look forward to seeing you again.
by A verified traveller from Baltimore
Posted 10 Sep. 2024 on Expedia
Comment from Hotel Management
11 Sep. 2024 by 梅小路ポテル京都 宿泊担当, Hotel Management
この度は梅小路ポテル京都をご利用頂き誠にありがとうございます。また口コミにもご投稿頂きました事を重ねて御礼申し上げます。京都へお越しの際は是非梅小路ポテル京都へお越し下さいませ。スタッフ一同心よりお待ち申し上げております。
by A verified traveller
Posted 13 Jun. 2024 on Expedia
Comment from Hotel Management
24 Jun. 2024 by .Umekoji Potel KyotoFront Desk, Hotel Management
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit
by A verified traveller
Posted 19 May 2024 on Hotels
Comment from Hotel Management
7 Jun. 2024 by 梅小路ポテル京都 宿泊担当, Hotel Management
この度は当ホテルへのご宿泊、誠にありがとうございました。又、お忙しい中ご投稿頂きまして重ねて御礼申し上げます。また京都へお越しの際は是非梅小路ポテル京都をご利用下さいませ。
by A verified traveller
Posted 17 Apr. 2024 on Expedia
Umekoji Potel is undoubtedly one of the best hotels I've stayed in! The hotel was incredibly easy to get to and from Kyoto station (as Umekoji is one stop away) our room was amazing with a fantastic view of the park. The staff were amazing from the moment we stepped through the door and were always keen to help us when needed. The facilities are excellent and it was lovely to have different spaces to relax in other than our room. Incredibly family-friendly as well. Thanks for the lovely time!
Comment from Hotel Management
18 Apr. 2024 by 梅小路POTEL京都 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel the other day.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.Umekoji Potel KyotoFront Desk
by A verified traveller
Posted 3 Apr. 2024 on Expedia
Loved the location of this hotel, one stop on local line from Kyoto central station or a 10-15 minute walk. The area is quiet next to a lovely park and there is a family mart, a 2 minute walk away which is handy. The staff were all lovely and friendly, helped us to send our bags in to our next hotel and we have limited Japanese.
Our room was clean and lovely comfortable beds which is what you need after a day’s sightseeing.
Would stay here again.
Comment from Hotel Management
5 Apr. 2024 by 梅小路POTEL京都 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.Umekoji Potel KyotoFront Desk
by A verified traveller
Posted 16 Feb. 2024 on Hotels
Comment from Hotel Management
21 Feb. 2024 by 梅小路ポテル京都 宿泊担当, Hotel Management
過日は、当ホテルにご宿泊を賜り、誠に有難うございました。これからもより良いサービスをご提供できますよう、従業員一同、精進して参ります。皆様のまたのお越しを心よりお待ち申し上げます。
by A verified traveller
Posted 9 Feb. 2024 on Hotels
Unassuming when you see the this hotel within a list of hotel but this is one of the best hotels (or technically a potel?) that I have stayed at in the past year. The area near the hotel is full of nature and you have an unblocked view of the sky from your room window. There is a cafe downstairs with tall glass windows if you want to spend your day on your laptop or reading a book while having coffee. There are also common space where you can self serve yourself drip coffee (with specialty coffee beans) or other drinks (alcoholic too). There are common rooms where you can find shelves of books, listen to music or play board games. The addition of these common rooms give a very friendly feel to your stay. This hotel is very unique in that sense and it's an easy recommendation for everybody who is looking for a great hotel to stay in Kyoto. Don't forget to try the hot amazake from the store near the hotel especially when it's chilly outside!
Comment from Hotel Management
10 Feb. 2024 by Umekouji Potel Kyoto Front Desk, Hotel Management
Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much.I heard that you were satisfied, so we are very pleased.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit
by A verified traveller
Posted 19 Jan. 2024 on Expedia
Plenty of public spaces to enjoy yourself. I particularly enjoyed the music room but I thought it could be opened later into the evening.
Comment from Hotel Management
21 Jan. 2024 by Umekouji Potel Kyoto Front Desk, Hotel Management
Thank you very much for staying at our hotel the other day.We look forward to seeing you soon on your next visit.
by A verified traveller
Posted 18 Oct. 2023 on Expedia
Loved the stay, will definitely come back again!
Comment from Hotel Management
20 Oct. 2023 by Dear Mr/Ms Yiyin, Hotel Management
This time thank you for your contribution to the review, thank you for your high evaluation. Thank you very much.We appreciate your satisfaction and I am very pleased.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.Umekouji Potel KyotoFront Desk