Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)

4.0 star property
Family-friendly ski hotel with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)

Daily buffet breakfast (EUR 24 per person)
Indoor pool, seasonal outdoor pool, open 8 AM to 8:00 PM, pool umbrellas
Front of property
Indoor pool, seasonal outdoor pool, open 8 AM to 8:00 PM, pool umbrellas
Superior Quadruple Room, 2 Bedrooms, Non Smoking, Connecting Rooms

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Room service
    Room service
  • Spa
    Spa

Explore the area

Map
Route de Chevenne, La Chapelle-d'Abondance, Haute-savoie, 74360
  • La Chapelle d'Abondance Ski
    2 min walk
  • Cret Beni Ski Lift
    11 min walk
  • Panthiaz Gondola
    14 min walk
  • Sion (SIR)
    58 min drive

Room options

Single Room

Highlights

Balcony
Soundproofed
Individually decorated
Heating
Pillow menu
Blackout curtains
Premium bedding
Pillow-top bed
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

Signature Double or Twin Room, 1 Bedroom, Bathtub, Mountainside

Highlights

Balcony
Soundproofed
Individually decorated
Heating
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2016
  • 23 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Superior Triple Room, 2 Bedrooms, Connecting Rooms, Corner

Highlights

Balcony
Soundproofed
Individually decorated
Heating
Connecting rooms available
Pillow menu
Blackout curtains
Premium bedding
  • 24 sq m
  • Sleeps 3
  • 3 Single Beds

Superior Double Room, 1 Bedroom, Balcony, Corner

Highlights

Balcony
Soundproofed
Individually decorated
Heating
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Superior Quadruple Room, 2 Bedrooms, Non Smoking, Connecting Rooms

Highlights

Deck/patio
Soundproofed
Individually decorated
Heating
Connecting rooms available
Pillow menu
Blackout curtains
Premium bedding
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 1 King Bed and 1 Queen Bed

Family Suite, 2 Bedrooms, Connecting Rooms, Tower

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
  • 35 sq m
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Queen Sofa Bed

Economy Double Room, 1 Bedroom, Non Smoking, Pool Access

Highlights

Soundproofed
Individually decorated
Heating
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
Separate bedroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Suite Junior sous comble

Highlights

Balcony
Soundproofed
Individually decorated
Heating
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

Family Room, 2 Bedrooms, Non Smoking, Connecting Rooms

Highlights

Balcony
Soundproofed
Individually decorated
Heating
Connecting rooms available
Pillow menu
Blackout curtains
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Bed

Similar properties

About the area

La Chapelle-d'Abondance

A family-friendly stay in La Chapelle-d'Abondance awaits you at Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition). You'll be 6 km (3.7 mi) from Super Chatel Ski Lift and 6.3 km (3.9 mi) from Forme d'O Aquatic Center. Highlights at this ski hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include Swedish massages and facials. The restaurant, Gentianettes, serves French cuisine and is open for breakfast, lunch and dinner. Bar de l'hôtel is the hotel's own bar. Enjoy the 4 outdoor tennis courts, Hot tub and sauna plus access to a playground. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a seasonal outdoor swimming pool. Buffet breakfast is available daily between 7:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also limited parking, along with the convenience of a free ski shuttle. .With a stay at this 4-property class La Chapelle-d'Abondance hotel, you'll be 17.6 km (10.9 mi) from Tour and 32.5 km (20.2 mi) from Evian Casino.

What's nearby

  • Panthiaz Gondola - 14 min walk - 1.2 km
  • Super Chatel Ski Lift - 7 min drive - 6.0 km
  • Forme d'O Aquatic Center - 8 min drive - 6.4 km
  • Petit Chatel Ski Lift - 8 min drive - 6.5 km
  • Pre-la-Joux Ski Lift - 13 min drive - 10.6 km

Getting around

  • Troistorrents Station - 22 min drive
  • Geneva International Airport (GVA) - 70 min drive

Restaurants

  • ‪Restaurant la Ripaille - ‬8 min drive
  • ‪Avalanche Bar - ‬7 min drive
  • ‪Restaurant la cheminee - ‬7 min drive
  • ‪Wood Café - ‬7 min drive
  • ‪Cornettes de Bise - ‬1 min walk

About this property

Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)

Family-friendly ski hotel with a full-service spa
Have fun with on-site winter activities, including cross-country skiing and snowshoeing. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) helps provide the perfect winter holiday with ski storage, ski passes, and shopping on site. At the end of the day, order après-ski drinks at the hotel's bar.

There are 2 restaurants on site, along with a nearby snack bar/deli. A free manager's reception is offered daily. Public spaces have free WiFi. This ski hotel also offers an indoor pool, outdoor tennis courts and a sauna.

This 4-star La Chapelle-d'Abondance hotel is smoke free.

  • 1 building
  • 34 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Built in 1994
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Newspapers for purchase
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) offers 34 accommodations with a safe and complimentary dressing gowns. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Bathrooms include slippers, designer toiletries, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include Swedish massages, facials and body treatments.

Languages

English, French

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free ski shuttle
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 24 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • bar de l'hôtel
  • Gentianettes
  • La Barratte

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On a river
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Swedish massages
  • Treatment room

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1994
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Room service
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Renovations and closures

The property is closed between 15 September and 15 December.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.25 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 for adults and from EUR 15 for children
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 8 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Gentianettes Hôtels-Chalets Tradition
Gentianettes Hôtels-Chalets Tradition Hotel
Gentianettes Hôtels-Chalets Tradition La Chapelle-d'Abondance

Frequently asked questions

Is parking available at Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)?

Onsite parking is limited.

Is there a spa on site at Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)?

Yep, there is an onsite spa at Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition). You'll enjoy heaps of services like facials and body treatments, as well as Swedish massages.

Does Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) have a pool?

Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8 AM to 8:00 PM (Seasonal outdoor pool open from June to September).

What luxury perks are available at Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)?

Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) features a full-service spa, an indoor pool and 2 restaurants. All guestrooms come with premium bedding and room service.

What makes Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) a romantic place to stay?

1 hot tub and pool-view dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition).

Is Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) family-friendly?

You bet! With amenities such as children's meals, a playground and an arcade, it's no surprise that Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) is a hit with families.

Does Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) serve breakfast?

Sure does, buffet brekkie is served daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)?

No, Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) does not offer an airport shuttle service.

Is there a bar or restaurant at Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)?

Check-in begins at 3:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)?

Dogs are welcome at Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition), with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 15 kg per pet.

Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 27 out of 48 reviews" "
Rating 8 - Good. 14 out of 48 reviews" "
Rating 6 - Okay. 6 out of 48 reviews" "
Rating 4 - Poor. 0 out of 48 reviews" "
Rating 2 - Terrible. 1 out of 48 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rob

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Pretty setting. Hotel restaurant is apparently good but we were unable to make a reservation. Communication was difficult as the staff exclusively spoke French and were unable to communicate with us in English, German or Italian - while we were able to understand the gist, it is surprising for a hotel that presumably attracts a diverse clientele. No hairdryer in room and WiFi was unreliable. Overall it is surprising that the hotel has a 4 star rating as that was not our experience.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
be like this don't change your facility and add more options about food
Stayed 1 night in Jul 2019

8/10 Good

Philippa, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in quiet pretty town
Fabulous stay, great food, friendly staff and lovely spa room

10/10 Excellent

Jane, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis while walking the GR5
We arrived very wet and grubby after being in the hills during a storm. Although it is a smart hotel, we were warmly greeted and made to feel very welcome. We stayed two nights and ended up well rested and fed and with our clothes clean! Highly recommended.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great Hotel But Poor Booking Process
Really good stay. Hotel took payment though when they were not supposed to when booked and despite numerous emails hotels.com did not resolve which was really frustrating.

8/10 Good

Paul, Cambs UK

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very Helpful Staff
Very nice hotel. Staff very helpful and pleasant. Can't comment on restaurants as we are both vegetarian and there wasn't really a great veggie offering. This is true of France in general so is not particularly a criticism of this hotel. From what we could see of the menus the other food did look good. My one disappointment was the size of the room. It was clean and the shower/bathroom very good but for the sort of money charged I would not expect a cramped room. Fortunately I did not need to swing any cats. Everything else about the hotel, including the pool and saunas, was very good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

SERENA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualite prix
Stayed 3 nights in Aug 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Yannick

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe découverte
Le cadre de l’hôtel est juste magnifique ! Le staff de l’hôtel/restaurant est super gentil et toujours à l’écoute, je recommande vivement les gentianettes !
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super WE
Super WE, personnel super agréable, repas exceptionnel, chambre: rien à dire … c'est la troisième fois que nous y allons et nous y retournerons
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel wurde kürzlich sehr stilvoll renoviert. Es gibt verschiedene angenehme Bereiche zum Verweilen im Innen und Aussenbereich.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren leider nur eine Nacht hier, aber es hat uns sehr gut gefallen
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Jun 2019

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
top
top

8/10 Good

cyril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent séjour . Je recommande
Stayed 1 night in Jun 2017

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Certaines chambres sont refaite donc très agréable mais ce n'est pas le cas de toute.

6/10 Okay

Corinne

Liked: Cleanliness, staff & service
Bel Hotel au calme
Joli hôtel et personnel accueillant, la chambres triple est très petite avec peu de rangements, même pas d'endroit pour poser la valise. En revanche la salle de bain est top avec pour une fois un bon plan de travail et une étagère. Nous avons mangé au restaurant qui nous a été présenté comme gastronomique, mais avons été déçus. 2h pour recevoir l'entrée et le plat, qui étaient "quelconques". Pas mauvais mais rien d'exceptionnel, bémol sur un nouveau plat : Brochette gambas-St jacques curry lait de coco, alors qu'il y avait une belle cuisson des produits, les accompagnements et sauces étaient tout simplement beaucoup trop sucrés et de fait le plat en était déséquilibré. Nous avons bien profité de la piscine et du jacuzzi, malheureusement la météo n'a pas contribué à notre séjour. En conclusion, et dans l'ensemble nous avons trouvé les prestations agréables mais trop chères.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week-end très agréable. Hôtel restaurant très chaleureux, la Famille Trincaz et son personnel sympathique, commerçante et à votre écoute. Nous avons pris une heure de massage très agréable. Nous recommandons cet hôtel.

10/10 Excellent

pascal, Besançon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super hotel
ski en famille, we détente

10/10 Excellent

Andrea, Peru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar de ensueño
Fue una experiencia lindisima. Nos quedamos maravillados. Una espectacular vista a las montañas, el personal super maravilloso, realmente un sueño. La habitacion pequeña pero acogedora. Nos toco la tematica de oso y a mis hijos les encanto. Una muy buena idea de separa el wc de la ducha. Super recomendable