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Au Coeur du Village

5.0 star property
Luxurious ski hotel with ski-in/ski-out access

Photo gallery for Au Coeur du Village

Chalet
Reception
Front of property
Junior Suite | Balcony
Indoor pool

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Parking available
  • Spa
  • Breakfast available

Explore the area

Map
26 Montee du Chateau, La Clusaz, Haute-Savoie, 74220
  • La Clusaz Ski Resort
    ‪1 min walk‬
  • Beauregard Ski Lift
    ‪2 min walk‬
  • Col des Aravis
    ‪8 min drive‬
  • Geneva (GVA-Cointrin Intl.)
    ‪62 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Smart TV
Pillow menu
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Single Bed

View all photos for Suite Privilege

Suite

Suite Privilege

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Smart TV
Pillow menu
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for Privilege Double Room

Privilege Double Room

Privilege Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Smart TV
Pillow menu
Pillow-top bed
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Chalet

Chalet

Chalet

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Smart TV
Pillow menu
Premium bedding
  • Mountain view
  • Sleeps 8
  • 3 King Beds and 2 Single Bunk Beds

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Smart TV
Pillow menu
Pillow-top bed
Premium bedding
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

La Clusaz

A luxury stay in La Clusaz awaits you at Au Coeur du Village. Within steps you'll find La Clusaz Ski Resort and Névé. Highlights at this ski hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A relaxing visit to Cristal SPA can include hot stone massages, sports massages and body wraps along with access to the sauna and hot tub. The fine-dining restaurant, Le Cinq, is open for dinner. For a drink, you can stop by the hotel's own lounge bar. With ski-in ski-out access, there's more time for downhill skiing, and you'll find ski storage and ski passes on site. Business amenities include meeting rooms and a conference centre. Plus you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Each morning buffet breakfast is served between 7 AM and 10:30 AM. There's also valet parking, along with the convenience of a free area shuttle. .With a stay at this 5-property class La Clusaz hotel, you'll be 27.5 km (17.1 mi) from Lake Annecy.

What's nearby

  • La Clusaz Ski Resort - 1 min walk - 0.0 km
  • Beauregard Ski Lift - 2 min walk - 0.3 km
  • Cret du Merle Ski Lift - 5 min walk - 0.4 km
  • Le Hameau des Alpes - 12 min walk - 1.1 km
  • Col des Aravis - 8 min drive - 7.9 km

Getting around

  • Pringy Station - 31 min drive
  • Geneva International Airport (GVA) - 62 min drive

Restaurants

  • ‪L'Outa - ‬10 min walk
  • ‪La Ferme - ‬6 min walk
  • ‪Le Bachal - ‬10 min walk
  • ‪Chez Papaz - ‬1 min walk
  • ‪Pub le Salto - ‬7 min walk

About this property

Au Coeur du Village

Luxurious ski hotel with ski-in/ski-out access
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Au Coeur du Village helps provide the perfect winter holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

There are 2 restaurants on site, along with a nearby snack bar/deli. Public spaces have free WiFi. This luxury hotel also offers an indoor pool, a health club and a sauna. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star La Clusaz hotel.

  • 1 building
  • 54 guestrooms or units
  • 2 dining venues
  • Conference rooms
  • Built in 2010
  • Deli
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
Au Coeur du Village offers 54 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, hairdryers and children's dressing gowns.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Housekeeping is provided on a daily basis.

Cristal SPA has 6 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, French

Similar properties

Front of property - evening/night

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  • Pool
  • Spa
  • Free WiFi
  • Breakfast available
4.8 out of 5, Exceptional, 182 reviews
The price is AU$218
includes taxes & fees
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St-Alban Hotel & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 7 km
  • Area shuttle
  • Free ski shuttle
  • Secured, covered valet parking on site (EUR 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Le Cinq
  • Le Coeur

Things to do

  • Arcade/game room
  • Downhill skiing
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free area shuttle
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No lift
  • Tile flooring in room
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 140.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.40 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 15 for children
  • Valet parking fee: EUR 20 per night
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 140.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 8 AM to 10 PM

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Au Coeur Village
Au Coeur Village Hotel
Au Coeur Village Hotel La Clusaz
Au Coeur Village La Clusaz
Au Coeur du Village Hotel
Au Coeur du Village La Clusaz
Au Coeur du Village Hotel La Clusaz

Frequently asked questions

What is the cancellation policy at Au Coeur du Village?

Au Coeur du Village offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Au Coeur du Village?

Yep, Au Coeur du Village has secured covered valet parking for EUR 20 per night.

Are there any beaches close to Au Coeur du Village?

The closest beach to Au Coeur du Village is Plage Municipale de Menthon Saint Bernard (18.9 km).

Is there a spa on site at Au Coeur du Village?

Yep, Cristal SPA is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Au Coeur du Village have a pool?

Au Coeur du Village has an indoor pool. The pool is open 8 AM to 10 PM.

What luxury perks are available at Au Coeur du Village?

Au Coeur du Village features a full-service spa, a health club and an indoor pool. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Au Coeur du Village a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Au Coeur du Village.

Is Au Coeur du Village family-friendly?

You bet! With amenities such as free supervised childcare and an arcade, as well as children's slippers in the guestrooms, it's no surprise that Au Coeur du Village is a hit with families.

Does Au Coeur du Village serve breakfast?

Yeah, buffet breakfast is on offer daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Au Coeur du Village?

No, Au Coeur du Village does not offer an airport shuttle service.

Is there a bar or restaurant at Au Coeur du Village?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Au Coeur du Village?

Check-in begins at 4 PM. Check-out time is noon.

Au Coeur du Village Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 67 out of 79 reviews
Rating 8 - Good. 10 out of 79 reviews
Rating 6 - Okay. 2 out of 79 reviews
Rating 4 - Poor. 0 out of 79 reviews
Rating 2 - Terrible. 0 out of 79 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

saar

Stayed 7 nights in Jul 2024

10/10 Excellent

Fiona

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A sweet mountain hotel with excellent service
Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, attentive staff, facilities wonderful - pool slightly chilly in our opinion but children enjoyed it.
Stayed 7 nights in Mar 2024

10/10 Excellent

Eleni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Excellent! Fantastic location and amenities. Eco friendly with excellent services and staff. Enjoyed our stay and will be coming back!
Stayed 3 nights in Feb 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel with the best breakfast buffet!! Hotel opened up for the season on the day of our arrival and we had a great stay.
Stayed 3 nights in Dec 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel organised our lift passes and ski hire before we got there. They also booked restaurants for us which was really helpful. They allowed us to have a late check out. Everyone was very friendly and we had a lovely stay.
Stayed 3 nights in Feb 2023

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Super convenient.
Stayed 3 nights in Jan 2023

10/10 Excellent

Expedia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Sloppy service apart from reception which was excellent
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

10/10 Excellent

Alon, Montreal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Large , well equipped , clean, clearly on the ski area, great staff. Nothing is missing
Stayed 1 night in Dec 2019

10/10 Excellent

Laura, Surrey, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel in central location
Lovely 5 day stay. If not eating in the hotel be sure to book a restaurant in town over the weekend as it gets very booked up.
Stayed 5 nights in Jan 2018

10/10 Excellent

Brice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and friendly staff
Amazing hotel in the heart of the village, just next to the ski slopes. The spa has a great swimming pool with jacuzzi, sauna, Hammam which is much appreciated after a day of skiing. Room was spacious and offered all what you expect from a relais et châteaux accomodation. Changing room with shower available after you checked out to be comfortable before travelling back from the village.
Stayed 2 nights in Jan 2018

10/10 Excellent

Abdulaziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

HHA, Bahrain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent but...
Everything about the hotel was excellent... the location, lobby, spa, room, staff, food etc My only comment is about the beds... the mattress is just not comfortable

10/10 Excellent

Matthew, Colchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Possibly the best hotel we have ever stayed in.
We had a lovely stay at this hotel, it was extremely romantic, based in a lovely area, lots of restaurants nearby, the hotels staff were extremely friendly and helpful speaking both English and French fluently. The restaurant was booked up when we stayed at the hotel (plus it was a little out of our price range) so the staff recommended some local restaurants.

10/10 Excellent

Viktor, CzechIA-m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
in the heart of town
Superb and little to complain about. Thank you Expedia for free breakfast.

10/10 Excellent

Mick, Middlesbrough, Uk.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, superb hotel
Outstanding hotel, amazing location and great staff. Can't wait to return with my children next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved everything about it. Wonderful espresso machine in the room and hot milk provided by the staff. The room was spacious, the bed luxurious . A lovely coveted balcony to sit out on and enjoy the view.

10/10 Excellent

Robbie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place, in a fantastic location
We loved the room decor and comfort, and the pool in the hotel was great as well. The staff were friendly and welcoming.

10/10 Excellent

A weekend skier, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pricey. But worth it for a special occasion.
Well above average hotel for a small French ski resort. This felt more like the sort of accommodation and service in top American resorts. On site ski hire, valet parking, bags unloaded and loaded into car. Very attentive service. Good food and wine list. Only irritation was the free WiFi, which had long password for each device which had to be re-entered every use - not a user friendly system. For this reason I deducted a "facilities" point.

10/10 Excellent

Louise, Welwyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
A wonderful 5 night stay and we will definitely return to this hotel and La Clusaz. The quality of the food here is very, very high with the deserts an absolute triumph. The service was exemplary apart from the last evening when they had suddenly got busy and were struggling to cope. The location right by the slopes is perfect, room very luxurious and the pool and wellness area all to a very high standard.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

CC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are very friendly and helpful. I had a junior suite which was quite spacious but wardrobe space very limited - could be a problem with all of your ski kit. Lovely bathroom

10/10 Excellent

Ashleigh

Stayed 3 nights in Jan 2025