Hotel Los Lagos Spa & Resort

3.5 star property
Family-friendly hotel with 11 outdoor pools and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Los Lagos Spa & Resort

Indoor pool, 11 outdoor pools, pool umbrellas, pool loungers
Indoor pool, 11 outdoor pools, pool umbrellas, pool loungers
Exterior
Garden
Villa, 2 Bedrooms, Mountain View | Private kitchenette

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Room service
  • Breakfast included
  • Spa
The price is AU$488
includes taxes & fees
24 Dec - 25 Dec

Explore the area

Map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007
  • Los Lagos Hot Springs
    2 min walk
  • Paradise Hot Springs
    10 min walk
  • Kalambu Hot Springs
    11 min walk
  • La Fortuna (FON-Arenal)
    10 min drive

Room options

Superior Room, Mountain View

Highlights

Patio
Air conditioning
Free rollaway/extra beds
Plasma TV
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
  • 60 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Single Futons

Standard Room, Accessible, Mountain View

Highlights

Air conditioning
Free rollaway/extra beds
Mini-fridge
Plasma TV
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

Similar properties

About the area

La Fortuna

A family-friendly stay in La Fortuna awaits you at Hotel Los Lagos Spa & Resort. Within steps you'll find Los Lagos Hot Springs and Paradise Hot Springs within a 10-minute stroll. Highlights at this hotel include 11 outdoor swimming pools, a full-service spa and a restaurant. .A day of pampering at Fangus can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and reflexology. The restaurant, Las Palmas, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the indoor swimming pool, nightclub, Hot tub and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free buffet breakfast is offered between 6:30 AM and 9:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3.5-property class La Fortuna hotel include Arenal Volcano National Park and Tabacon Hot Springs.

What's nearby

  • Los Lagos Hot Springs - 2 min walk
  • Kalambu Hot Springs - 11 min walk
  • Baldi Hot Springs - 12 min walk
  • Ecotermales Fortuna - 19 min walk
  • Arenal Volcano - 16 min drive

Getting around

  • San José (SJO-Juan Santamaría Intl.) - 168 min drive

Restaurants

  • ‪Virgita Ristorante - ‬12 min walk
  • ‪Ginger Sushi - ‬11 min drive
  • ‪La Saca Restaurant - ‬6 min drive
  • ‪Agua Ardiente Pool Bar - ‬7 min drive
  • ‪Restaurante Ti-Cain - ‬4 min drive

About this property

Hotel Los Lagos Spa & Resort

Family-friendly hotel with 11 outdoor pools and full-service spa
As a guest of Hotel Los Lagos Spa & Resort, you'll find a full-service spa, hot springs, and 11 outdoor swimming pools. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference space. An indoor pool, a children's pool, and a nightclub are also featured at the family-friendly Hotel Los Lagos Spa & Resort. A round-trip airport shuttle and an area shuttle are available for a fee. Free self parking is available.

This 3.5-star La Fortuna hotel is smoke free.

  • 96 guestrooms or units
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Los Lagos Spa & Resort offers 96 air-conditioned accommodations with a safe and a hairdryer. Plasma televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Fangus. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Palmas

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot springs
  • Indoor pool
  • Nightclub
  • Spa tub
  • Waterslide
  • Ziplining

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,382 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot springs
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • No lift
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property uses solar energy, plus a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Frequently asked questions

What is the cancellation policy at Hotel Los Lagos Spa & Resort?

Hotel Los Lagos Spa & Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Los Lagos Spa & Resort?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Los Lagos Spa & Resort on 24 Dec 2024 start from AU$487.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Los Lagos Spa & Resort?

Yep, Hotel Los Lagos Spa & Resort has a free self car park.

Is there a spa on site at Hotel Los Lagos Spa & Resort?

Yep, Fangus is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Hotel Los Lagos Spa & Resort have a pool?

Yep, and guests love it! Take your pick from 11 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Hotel Los Lagos Spa & Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Los Lagos Spa & Resort?

Hotel Los Lagos Spa & Resort features 11 outdoor pools, a full-service spa and a nightclub.

Is Hotel Los Lagos Spa & Resort family-friendly?

You bet! With amenities such as a children's pool, a waterslide and laundry facilities, it's no surprise that Hotel Los Lagos Spa & Resort is a hit with families.

Does Hotel Los Lagos Spa & Resort serve breakfast?

You bet, our visitors give top marks to the free buffet brekkie here! Offered daily between 6:30 AM and 9:30 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hotel Los Lagos Spa & Resort?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hotel Los Lagos Spa & Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Los Lagos Spa & Resort?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Los Lagos Spa & Resort?

No, only service animals are allowed.

Hotel Los Lagos Spa & Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 889 out of 1101 reviews" "
Rating 8 - Good. 159 out of 1101 reviews" "
Rating 6 - Okay. 32 out of 1101 reviews" "
Rating 4 - Poor. 12 out of 1101 reviews" "
Rating 2 - Terrible. 9 out of 1101 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elena Cristal

Liked: Cleanliness, staff & service, property conditions & facilities
great resort very close to many restaurants and plenty to do around!
Stayed 3 nights in Sep 2024

10/10 Excellent

Chloe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, clean, nice staff. Hot springs available even with rain and nice covered areas to enjoy! Breakfast was delicious. Easy check-in / check-out
Stayed 3 nights in Sep 2024

10/10 Excellent

Sanam, North Vancouver

Stayed 1 night in Aug 2024

10/10 Excellent

Kayla

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place for families!
Stayed 4 nights in Sep 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything. Hot springs, pools landscaping, room, staff, scenery including Areal mountain. Transportation. Not enough lounge chairs at pool.
Stayed 6 nights in Sep 2024

10/10 Excellent

Linda, Pasadena

Liked: Amenities
We had a great time. We wish we had stayed longer!
Stayed 2 nights in Aug 2024

10/10 Excellent

adriana

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Azia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the property, beautiful and spacious with so much to see. I would recommend to anyone looking in the area.
Stayed 3 nights in Sep 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful, staff was friendly and it wasn't crowded, i was able to always have my own hot spings pool . What would make this property a 10/10 opposed to a 8/10 is if it was all inclusive, and i didn't have to feel like everytime i ordered something i need to pull out money.
Stayed 4 nights in Sep 2024

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
The pools and hot springs were phenomenal! The setting is amazing- great views of the volcano! And so close to La Fortuna and all the amenities and excursions in the area! I will definitely be back!
Stayed 2 nights in Sep 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Los Lagos. Great staff and the views are amazing. Highly recommended.
Stayed 3 nights in Sep 2024

10/10 Excellent

MIRIAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the quiet, relaxing and clean atmosphere. We enjoyed nature and we definitely would recommend. We go every year and have not been disappointed.
Stayed 1 night in Sep 2024

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Lizbeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Johnny in the bar area is the best one! Good Food and good service. Everyone treats you very kindly. Pura Vida
Stayed 6 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility and delicious breakfast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful! Everything was perfect!
Stayed 4 nights in Aug 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, very clean and outstanding customer service.
Stayed 4 nights in Aug 2024

8/10 Good

Evin

Liked: Cleanliness, staff & service, room comfort
Good value and Beautiful Property
The grounds and property of the resort are magnificent. It's beautiful everywhere you look. The rooms are outdated and badly need renovation. We also had a few creepy crawler bugs--most of which we were not familiar with, get into the room. It wasn't surprising because there is gap all around the door to the room for them to enter. One of the walls in the bedroom was peeling from water damage and looks like it had been that way for quite some time. The pools are very nice, but there are not enough lounge chairs and can get very crowded and loud because there are a lot of families with children staying there. It's best to go early in the morning if you prefer a little quiet. The Spa is nice and the massage room, while cool with a fan, had doors open to a small private deck and the fresh air breeze coming in was lovely. The breakfast is ok, but it gets pretty old after seven days. It's pretty much the same every day with little variety throughout the week. However, it's a great location--easy to get into town with a car or Uber, and it's a very good value, which makes it possible for so many families to stay there. The best part of the stay was the wonderful staff. They were very responsive and attentive and did everything they could to ensure we enjoyed our stay. We weren't thrilled when we first arrived. But we were sad to leave when it came time to go.
Stayed 8 nights in Aug 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place. I will be back in the future and recommend to my family that lives in Costa Rica.
Stayed 1 night in Aug 2024