2/10 Terrible
Tracy L., Klamath Falls, OR
13 Oct 2024
Disliked: Cleanliness
Terrible!
Alma communicated just fine. Unfortunately the day before we were supposed to arrive she cancelled our reservation due to, what she claims, a plumbing leak that could not be repaired in a timely fashion. With that being said, I understand that things like this happen every now and again. However, the year before we rented from Alma and she forgot we were coming and did not have the home clean. My mom and I had to clean it. She made it right by refunding a day but it makes me wonder what is going on with this owner. Not only was our reservation cancelled it was during EOUās homecoming weekend so we couldnāt not find other accommodations. I just feel that she is extremely unorganized and now I canāt trust reserving any of her properties.
Tracy L.
Stayed 2 nights in Oct 2024