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Staybridge Suites Las Cruces, an IHG Hotel

3.0 star property
Hotel in Las Cruces with free breakfast and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Staybridge Suites Las Cruces, an IHG Hotel

Exterior
Property amenity
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers
Lobby
View from property

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
The price is AU$204
includes taxes & fees
5 Dec - 6 Dec

Explore the area

Map
2651 Northrise Dr, Las Cruces, NM, 88011
  • Mesilla Valley Mall
    5 min drive
  • Sonoma Ranch Golf Course
    6 min drive
  • Las Cruces Museum of Art
    6 min drive
  • Las Cruces, NM (LRU-Las Cruces Intl.)
    23 min drive

Room options

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Hearing, Bathtub)

Suite, 2 Bedrooms, Accessible, Kitchen (Hearing, Bathtub)

Suite, 2 Bedrooms, Accessible, Kitchen (Hearing, Bathtub)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 30 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms, Accessible, Kitchen (Hearing)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 30 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Studio Suite, Kitchen

Studio Suite, Kitchen

Studio Suite, Kitchen

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Mobility)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Accessible, Kitchen (Mobility)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Mobility)

Suite, 1 Bedroom, Accessible, Kitchen (Mobility)

Suite, 1 Bedroom, Accessible, Kitchen (Mobility)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Accessible, Kitchen (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, 1 Queen Bed, Kitchen

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen (1 King Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Kitchen (1 King Bed)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen (2 Queen Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Kitchen (2 Queen Bed)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen (1 King Bed & 2 Queen Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms, Kitchen (1 King Bed & 2 Queen Bed)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 30 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (HEARING)

Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, 1 Queen Bed, Accessible, Kitchen (HEARING)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

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Hotel Encanto de Las Cruces
Pool
Hot tub
Pet-friendly
Restaurant
4.4 out of 5, Excellent, (1133)
The price is AU$199
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hotel Encanto de Las Cruces

About the area

Las Cruces

Staybridge Suites Las Cruces, an IHG Hotel puts you in the centre of Las Cruces, 5.1 km (3.2 mi) from Sonoma Ranch Golf Course and 5.4 km (3.4 mi) from Las Cruces Dog Park. Highlights at this hotel include an outdoor swimming pool, free buffet breakfast and in-room kitchens. .Enjoy the gym, Hot tub and pool loungers. 2 meeting rooms and a 24-hour business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3-property class Las Cruces hotel include Mesilla Valley Mall and Phillips Chapel Christian Methodist Episcopal Church.

What's nearby

  • Mesilla Valley Mall - 5 min drive - 6.5 km
  • Sonoma Ranch Golf Course - 6 min drive - 5.2 km
  • MountainView Regional Medical Center - 7 min drive - 8.1 km
  • New Mexico State University - 7 min drive - 9.9 km
  • New Mexico Farm and Ranch Heritage Museum - 11 min drive - 12.1 km

Getting around

  • El Paso International Airport (ELP) - 57 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪Subway - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Burger Nook - ‬5 min drive
  • ‪KFC - ‬4 min drive

About this property

Staybridge Suites Las Cruces, an IHG Hotel

Hotel in Las Cruces with free breakfast and fitness centre
Staybridge Suites Las Cruces, an IHG Hotel offers its guests an outdoor pool, Access to hot tub, and a fitness centre. WiFi and wired Internet are free in public spaces. A 24-hour business centre and 2 meeting rooms are available. Free breakfast is served daily. A library, barbecue grills, and multilingual staff are also featured at the business-friendly Staybridge Suites Las Cruces, an IHG Hotel. Self parking is free.

This 3-star Las Cruces hotel is smoke free.

  • 87 guestrooms or units
  • 4 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Staybridge Suites Las Cruces, an IHG Hotel offers 87 air-conditioned accommodations with DVD players and a safe. This accommodation offers separate sitting areas and includes kitchen islands. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with premium digital channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a combined bath/shower unit with a deep soaking bath and hairdryers.

This Las Cruces hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Hosted evening meal available on Monday, Tuesday, and Wednesday for a fee

Family friendly

  • DVD player
  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • High-pile carpet in room
  • Lift
  • Smooth flooring in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Kitchen island
  • Microwave
  • Paper towels
  • Toaster
  • Toaster oven

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night (maximum USD 100 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per night (maximum USD100 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: USD 0.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Las Cruces Staybridge Suites
Staybridge Suites Hotel Las Cruces
Staybridge Suites Las Cruces
Staybridge Suites Las Cruces Hotel Las Cruces
Staybridge Suites Las Cruces Hotel
Las Cruces Staybridge Suites

Frequently asked questions

What is the cancellation policy at Staybridge Suites Las Cruces, an IHG Hotel?

Staybridge Suites Las Cruces, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Staybridge Suites Las Cruces, an IHG Hotel?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Staybridge Suites Las Cruces, an IHG Hotel on 5 Dec 2024 start from AU$204.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Staybridge Suites Las Cruces, an IHG Hotel?

Yep, Staybridge Suites Las Cruces, an IHG Hotel has a free self car park.

Does Staybridge Suites Las Cruces, an IHG Hotel have a pool?

Staybridge Suites Las Cruces, an IHG Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM.

What makes Staybridge Suites Las Cruces, an IHG Hotel a romantic place to stay?

1 hot tub, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Staybridge Suites Las Cruces, an IHG Hotel.

Is Staybridge Suites Las Cruces, an IHG Hotel family-friendly?

You bet! With amenities such as laundry facilities and a gas grill, as well as free infant beds in the guestrooms, it's no surprise that Staybridge Suites Las Cruces, an IHG Hotel is a hit with families.

Are there hot tubs in the rooms at Staybridge Suites Las Cruces, an IHG Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Staybridge Suites Las Cruces, an IHG Hotel serve breakfast?

Yeah, complimentary buffet brekkie is served daily between 6:00 AM and 9:30 AM.

Is there a free airport shuttle available at Staybridge Suites Las Cruces, an IHG Hotel?

No, Staybridge Suites Las Cruces, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Staybridge Suites Las Cruces, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Staybridge Suites Las Cruces, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1001 reviews" "
Rating 8 - Good. 258 out of 1001 reviews" "
Rating 6 - Okay. 65 out of 1001 reviews" "
Rating 4 - Poor. 40 out of 1001 reviews" "
Rating 2 - Terrible. 37 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yinzhu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was welcoming and nice.
Stayed 1 night in Aug 2024

10/10 Excellent

jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel…nice staff, amenities, breakfast buffet and room. We had a suite which was great for our party of four. Highly recommend and would stay there again…we were sorry we were only passing through for one night!
Stayed 1 night in Aug 2024

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
They have a beautiful pool area the problem they rent it out for parties which makes it completely packed for hotel guests.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not sure why birthday parties are part of the hotel experience. Party over 30 by the pool with a bunch of kids eating hot Cheetos in the water, adults drinking beer and blasting music - they were there 2-10 at night . Man from party even got in the pool with his clothes on to cool off ! Not sure infection control would handle cleaning that pool after that ! I call front office multiple time to discuss but then guy kept putting me on hold and wouldn’t pick up. I called from my room because I didn’t want anyone from the party to know it was me since I had my family with me and there were intoxicated. My family missed out on enjoying the pool because of this which is extremely upsetting . If parties were to be kept at a minimum and followed guidelines that only hotel guest could use pool then I wouldn’t have nothing to complain about-
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Jul 2024

10/10 Excellent

Dennis, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and the place as a whole is clean and well maintained.
Stayed 1 night in Aug 2024

10/10 Excellent

Erika

Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Stephanie

Travelled with family
Liked: Staff & service, amenities
The two bedroom suite was perfect for our family. The room was clean enough, however it was dated compared to the outside of the hotel and the smell in the room reminded me of dead rodent being covered by air freshener. Not a pleasing smell to fall asleep or wake up to. Hopefully just a fluke but I will look for a different place to stay my next time through Las Cruces…too many other better options.
Stayed 1 night in Jul 2024

10/10 Excellent

Charles

Stayed 2 nights in Jun 2024

10/10 Excellent

Charles

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 1 night in Jun 2024

4/10 Poor

Jayanthi

Travelled with family
Utensil sets in the kitchen were incomplete. There was not enough room to expand the sofa bed. Staybridge Suits in Los Angeles and Phoenix were larger and much more comfortable. I would give overall 2 out of 5 for Las Cruces facility.
Stayed 1 night in Jun 2024

10/10 Excellent

E Christina

The room was clean and the property was clean as well. Very friendly staff.
Stayed 1 night in Jun 2024

8/10 Good

Micah

Stayed 1 night in Jun 2024

10/10 Excellent

Vicente

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely amazing! The rooms were very spacious and had the best time at the pool!
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was very clean and majority of the staff was very friendly. Breakfast staff wasn’t very nice and seemed bugged when you asked for things as most items were not refilled. Breakfast times are also confusing front desk tells you one thing but signs posted say something different but overall it was a wonderful hotel to stay in
Stayed 2 nights in Jun 2024

4/10 Poor

Dan

Stayed 1 night in Jun 2024

10/10 Excellent

Rafhee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brbherhrhr
Stayed 2 nights in Jun 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Football camp at NM state!
We went for a NewMexico state football camp with our family. Everyone was helpful! Beds were very comfortable, breakfast was very delicious! Definitely we will stay again here!
Stayed 1 night in Jun 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property showing it’s age
Stayed 1 night in Jun 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Drove in from Dallas, long drive, Alexis checked us in, very friendly, helpful! Room clean and comfortable, great bed and pillows for a great night sleep.
Stayed 1 night in Jun 2024

10/10 Excellent

javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Javier SF
Everything was great from start to end. Quick check in, location, services and staff was friendly. Swimming pool and area was great for us to relax and enjoy our stay.
Stayed 2 nights in Jun 2024

8/10 Good

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O nly thing was the thermostat control it was not easy to operate. Front desk had to come assist.
Stayed 1 night in May 2024