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Hotel Mocawa Resort

4.0 star property
Family-friendly hotel with 2 outdoor pools and free breakfast
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Mocawa Resort

2 outdoor pools, pool loungers
Children's play area - outdoor
Couples treatment room(s), body scrubs, facials, massages
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Spa
    Spa
  • Pool
    Pool
  • Air conditioning
    Air conditioning

Explore the area

Map
Km. 2.6 vía al Valle del Cauca, La Tebaida, Quindio, 633027
  • Plaza de Bolivar
    3 min drive
  • Armenia Country Club
    7 min drive
  • Recuca
    27 min drive
  • Armenia (AXM-El Eden)
    21 min drive

Room options

View all photos for Superior Room

Superior Room | Resort view

Superior Room

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Rainfall showerhead
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Garden view

Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
  • 80 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | View from room

Superior Twin Room

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Rainfall showerhead
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa, 3 Bedrooms

Villa, 3 Bedrooms | Garden view

Villa, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Private hot tub
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 153.0 sq m
  • Sleeps 8
  • 1 King Bed and 4 Single Beds

View all photos for Suite Junior

Premium bedding, minibar, in-room safe, desk

Suite Junior

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room Standard

Premium bedding, minibar, in-room safe, desk

Twin Room Standard

  • Sleeps 3
  • 2 King Beds

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • Sleeps 2
  • 1 King Bed

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About the area

La Tebaida

A family-friendly stay in La Tebaida awaits you at Hotel Mocawa Resort. You'll be 17.3 km (10.7 mi) from Coffee Park. Highlights at this eco-friendly hotel include 2 outdoor swimming pools, 2 bars/lounges and a restaurant. .A day of pampering can include body scrubs and facials. The restaurant, Bistro 1953, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own poolside bar, you can stop for a drink. Enjoy the 2 outdoor tennis courts, gym and kids' swimming pool plus access to mini golf. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and free supervised childcare. Free continental breakfast is available daily between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions in proximity to this 4-property class La Tebaida hotel include Panaca and Ukumari Zoo.

What's nearby

  • Plaza de Bolivar - 3 min drive
  • Armenia Country Club - 7 min drive
  • Centenario Stadium - 16 min drive
  • Coffee Park - 21 min drive
  • Recuca - 27 min drive

Getting around

  • Zarzal Station - 65 min drive
  • Armenia (AXM-El Eden) - 19 min drive

Restaurants

  • ‪Café Quindío - ‬6 min drive
  • ‪Bianco - ‬6 min drive
  • ‪Rancho Eden - ‬6 min drive
  • ‪Recuca!! - Recorrido Cultura Cafetera - Barcelona, Quindio - ‬26 min drive
  • ‪Restaurante Maravelez - ‬3 min drive

About this property

Hotel Mocawa Resort

Family-friendly hotel with 2 outdoor pools and free breakfast
Hotel Mocawa Resort offers its guests 2 outdoor swimming pools, outdoor tennis courts, a fitness centre, and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

You'll find a business centre on site. Spa services, a terrace, and barbecue grills are also featured at the family-friendly Hotel Mocawa Resort. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star La Tebaida hotel is smoke free.

  • 105 guestrooms or units
  • 2 bars or lounges
  • Continental breakfast (free)
  • Supervised kid's activities (free)
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hotel Mocawa Resort offers 105 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, and designer toiletries.

This La Tebaida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include facials and body scrubs.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bistro 1953

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free supervised activities for children
  • Mini golf
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 20 June to 31 August:
  • Sauna
  • Spa

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Mocawa Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 68000 per vehicle (maximum occupancy 3)
  • Facilities fee: USD 3 per person, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club and cash.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Mocawa Resort La Tebaida
Mocawa La Tebaida
Hotel Mocawa Resort Hotel
Hotel Mocawa Resort La Tebaida
Hotel Mocawa Resort Hotel La Tebaida

Frequently asked questions

What is the cancellation policy at Hotel Mocawa Resort?

Hotel Mocawa Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Mocawa Resort?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Mocawa Resort on 10 Nov 2024 start from AU$251.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Mocawa Resort?

Yep, Hotel Mocawa Resort has a free self car park.

Is there a spa on site at Hotel Mocawa Resort?

There's no onsite spa, but this property does offer services like body scrubs and facials.

Does Hotel Mocawa Resort have a pool?

Hotel Mocawa Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Hotel Mocawa Resort a romantic place to stay?

Couples spa treatments and a bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Mocawa Resort.

Is Hotel Mocawa Resort family-friendly?

You bet! With amenities such as a children's pool, free supervised childcare and a playground, it's no surprise that Hotel Mocawa Resort is a hit with families.

Does Hotel Mocawa Resort serve breakfast?

Yep, complimentary continental breakfast is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Mocawa Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Mocawa Resort?

Yep, they've got a poolside bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Mocawa Resort?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Mocawa Resort?

No, pets and service animals are not allowed.

Hotel Mocawa Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 163 out of 257 reviews" "
Rating 8 - Good. 67 out of 257 reviews" "
Rating 6 - Okay. 12 out of 257 reviews" "
Rating 4 - Poor. 9 out of 257 reviews" "
Rating 2 - Terrible. 6 out of 257 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Stayed 1 night in Jul 2024

10/10 Excellent

carolina

Stayed 3 nights in Jun 2024

10/10 Excellent

Melody

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this hotel was very nice. We enjoyed the amenities and their restaurant for dinner. Breakfast buffet was delicious. Will stay here again in the future.
Stayed 3 nights in Jan 2024

8/10 Good

Silvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for family vacations.
Stayed 4 nights in Dec 2023

6/10 Okay

Anita

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2023

8/10 Good

MARIA C

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Buen Hotel Mal servicio de Alimentos
El hotel es muy lindo, limpio y bien mantenido, la comida es terrible! El servicio de cocina es lento y de mal sabor todo sale sobrecocinado y sin ningun sabor Con las comidas incluidas no puedes pedir nada de tomar diferente a los jugos artificiales que tienen disponibles o si no cobran cargo adicional
Stayed 5 nights in Oct 2023

8/10 Good

GONZALO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the hotel, I loved the architecture, and I give thumbs up for the service but I definitely prefer a quiet night in my opinion the ambient of the Hotel should be more orientated to a place to enjoy the birds and nature the music was too loud
Stayed 1 night in Sep 2023

6/10 Okay

OSCAR MAURICIO, Fort Salonga

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Rooms were dated, towels were old and stained, there was a lot of rust and dirt in the bathrooms.
Stayed 2 nights in Aug 2023

10/10 Excellent

Maria F

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place.
Stayed 5 nights in Jul 2023

10/10 Excellent

Luz C

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Clean rooms and around the property. Very helpful and nice staff👍
Stayed 1 night in Jul 2023

10/10 Excellent

Juliana

Stayed 2 nights in Apr 2023

4/10 Poor

Lina

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The good: the hotel has good facilities and a variety of entertainment options. The vast majority of the staff is very friendly. The average: the rooms are standard, but could be better equipped. For example, the bathrooms could have better quality toiletries and include essentials such as shampoo. At the moment they only include a multipurpose soap. The food is not bad, but could be better. The bad thing: the service at the front desk was lousy and unfortunately damaged the whole hotel experience. The people in charge not only lack good customer service, but we suspect they are involved in illegal activities. Our experience started when they forced us to pay VAT when we explained a thousand times that we are not residents of Colombia and we checked in with an international passport and we had the supporting documents proving that we do not reside in the country. They did not give us the exception because we did not have a stamp in our passport. Which does not prove our non-residence. They didn't bother to verify our documents, but made us pay the tax. The worst: my husband sarcastically told the man with glasses at the reception desk (they don't use name tags), that he was going to pay with his "Colombian resident card", which annoyed him. Within 20 minutes my husband's card received 5 fraudulent charges that although we have NO proof, we believe that the man at the front desk is allegedly behind this scam. Fortunately we only stayed one night at the h
Stayed 1 night in Feb 2023

10/10 Excellent

beatriz

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jan 2023

4/10 Poor

Omaira

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
I don’t like the services was terrible, the food I wasn’t good and the staff was very unfriendly
Stayed 2 nights in Jan 2023

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

2/10 Terrible

James, Crestview

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to the airport as it's own redeeming factor. Unfortunately we booked the Mocawa hotel in mistake thinking we had the Mocowa Resort. When we changed to the resort they kept the other hotel charge despite us cancelling it. So we essentially paid twice. We tried to resolve this with Expedia and in person but they still charged us twice. Will never stay with Mocowa agian. Besides there are better hotels for families in the area. I strongly recommend Hotel Camelias near Parque de Cafe. Much nicer, more accommodating, better food, and amazing, atmosphere.

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

10/10 Excellent

Tatiana G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and facilities the business area had a place with two computers could be improved with light more welcoming, one pool should be open after six, more coordination with towels and toilet paper etc with number of people in room each otherwise excellent service, excellent food, excellent staff and beautiful environment, smooth check in all questions answered and requests made were answered with courtesy and immediately, great place
Stayed 2 nights in Aug 2022

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location!!!
Stayed 2 nights in Jun 2022

10/10 Excellent

Luz A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

Johana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a perfect place to relax and enjoy the hotel with the swimming pools, masajes and nature
Stayed 3 nights in Feb 2022

10/10 Excellent

Kevin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

6/10 Okay

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a true resort experience
Hotel Manager Sara extremely rude and unhelpful, didn’t provide any sort of solution. Unfortunately not what we excepted from a “resort” standard. Friendly and kind service, but very understaffed. Also, the hotel has no security guard on premise and we didn’t feel safe. Especially when we saw guests checking in with hand guns tucked underneath their shirts. We ended up dining inside the room because some guests at the restaurant we’re speaking vulgar language and again no one on premise to remind them it’s a family environment. Rooms were very clean and had all the amenities.
Stayed 2 nights in Jan 2022