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Montana Lodge & Spa, by R Collection Hotels

5.0 star property
Family-friendly ski hotel with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Montana Lodge & Spa, by R Collection Hotels

Front of property
Exclusive Suite
Indoor pool, pool loungers
View from property
Hypo-allergenic bedding, down duvets, minibar, in-room safe

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Parking available
    Parking available
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
The price is AU$464
includes taxes & fees
5 Dec - 6 Dec

Explore the area

Map
Localita Arly, 87, La Thuile, AO, 11016
  • La Thuile Ski Area
    4 min walk
  • Les Suches Cable Car
    9 min walk
  • La Rosiere Espace San Bernardo Ski Resort
    11 min walk
  • Meribel (MFX)
    139 min drive

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Individually furnished
Heating
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (Grand)

Deluxe Room (Grand)

Deluxe Room (Grand)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Heating
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Individually furnished
Heating
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite

Suite

Suite

Highlights

Soundproofed
Individually furnished
Heating
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 55 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Exclusive Suite

Exclusive Suite

Exclusive Suite

Highlights

Soundproofed
Individually furnished
Heating
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Loft

Loft

Loft

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 34 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

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Front of property
Le Massif Hotel & Lodge Courmayeur The Leading Hotels of the World
Breakfast included
Spa
Pet-friendly
Free WiFi
4.4 out of 5, Excellent, (78)
The price is AU$544
for 1 night
includes taxes & fees
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About the area

La Thuile

A family-friendly stay in La Thuile awaits you at Montana Lodge & Spa, by R Collection Hotels. Within just a 10-minute stroll, you'll find La Thuile Ski Area and Les Suches Cable Car. Highlights at this ski hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include deep-tissue massages, detox wraps and body wraps along with access to the mud bath and sauna. The restaurant, Bistro' Alpino, serves Italian cuisine and is open for breakfast, lunch and dinner. Ottavio's Lounge is the hotel's own cocktail bar. Enjoy the gym, Turkish bath/hammam, sauna and pool loungers. 2109 square feet (196 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning free continental breakfast is offered between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of a free ski shuttle. .Within a 30-minute drive of this 5-property class La Thuile hotel, attractions include Pre-Saint-Didier Spa and Aiguille du Midi.

What's nearby

  • La Thuile Ski Area - 4 min walk - 0.4 km
  • Les Suches Cable Car - 9 min walk - 0.8 km
  • La Rosiere Espace San Bernardo Ski Resort - 11 min walk - 0.9 km
  • Pre-Saint-Didier Spa - 10 min drive - 10.8 km
  • Chalets Express Ski Lift - 14 min drive - 3.4 km

Getting around

  • Morgex Station - 22 min drive

Restaurants

  • ‪La Fordze - ‬9 min walk
  • ‪Le Coq Maf - ‬12 min walk
  • ‪La Lisse - ‬4 min walk
  • ‪Lo Riondet - ‬8 min drive
  • ‪Ristorante Lo Tata La thuile - ‬15 min walk

About this property

Montana Lodge & Spa, by R Collection Hotels

Family-friendly ski hotel with a full-service spa
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Montana Lodge & Spa, by R Collection Hotels helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This ski hotel also offers a sauna and a fitness centre. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star La Thuile hotel.

  • 1 building
  • 55 guestrooms or units
  • 3 levels
  • 2109 sq ft of conference space
  • 196 sq. m of conference space
  • Built in 2014
  • Continental breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Montana Lodge & Spa, by R Collection Hotels offers 55 accommodations with iPod docking stations and minibars. This individually furnished accommodation includes dining tables. Beds feature down duvets. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

This La Thuile hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a mud bath, a sauna, a hot tub and Turkish bath/hammam. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. There are 3 hot springs open between 9:00 AM and 9:00 PM.

Languages

English, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Free ski shuttle
  • Limo/town car service
  • Covered parking on site (EUR 30 per day)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bistro' Alpino
  • Ottavio's Lounge

Family friendly

  • Arcade/game room
  • Dining table
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,109 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Garden
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 3 hot springs
  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot springs open from 9:00 AM - 9:00 PM
  • Hot springs water temperature - 36 ºC
  • Hot stone massages
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Dining table
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed during May and October.

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are available for EUR 40.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 December - 30 April, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 1 May - 15 June, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 16 June - 30 September, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 1 October - 30 November, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 30 per day
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Diners Club and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Hot springs access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Nira Montana Hotel La Thuile
Nira Montana Hotel
Nira Montana La Thuile
Nira Montana
Montana Lodge La Thuile
Montana Lodge
Montana La Thuile
Montana Lodge Spa
Montana Lodge Spa by R Collection Hotels
Montana Lodge & Spa, by R Collection Hotels Hotel
Montana Lodge & Spa, by R Collection Hotels La Thuile
Montana Lodge & Spa, by R Collection Hotels Hotel La Thuile

Frequently asked questions

What is the cancellation policy at Montana Lodge & Spa, by R Collection Hotels?

Montana Lodge & Spa, by R Collection Hotels offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Montana Lodge & Spa, by R Collection Hotels?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Montana Lodge & Spa, by R Collection Hotels on 5 Dec 2024 start from AU$450.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Montana Lodge & Spa, by R Collection Hotels?

Yep, Montana Lodge & Spa, by R Collection Hotels has a covered self car park for EUR 30 per day. Onsite parking is limited.

Is there a spa on site at Montana Lodge & Spa, by R Collection Hotels?

Yep, there is an onsite spa at Montana Lodge & Spa, by R Collection Hotels. It has a hot tub, a sauna and a mud bath. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Montana Lodge & Spa, by R Collection Hotels have a pool?

Montana Lodge & Spa, by R Collection Hotels has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Montana Lodge & Spa, by R Collection Hotels a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Montana Lodge & Spa, by R Collection Hotels.

Is Montana Lodge & Spa, by R Collection Hotels family-friendly?

You bet! With amenities such as children's meals, a playground and an arcade, it's no surprise that Montana Lodge & Spa, by R Collection Hotels is a hit with families.

Does Montana Lodge & Spa, by R Collection Hotels serve breakfast?

Sure does, free continental breakfast is available daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Montana Lodge & Spa, by R Collection Hotels?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Montana Lodge & Spa, by R Collection Hotels?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Montana Lodge & Spa, by R Collection Hotels?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Montana Lodge & Spa, by R Collection Hotels?

Dogs are welcome at Montana Lodge & Spa, by R Collection Hotels, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Montana Lodge & Spa, by R Collection Hotels Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 83 out of 105 reviews" "
Rating 8 - Good. 16 out of 105 reviews" "
Rating 6 - Okay. 4 out of 105 reviews" "
Rating 4 - Poor. 0 out of 105 reviews" "
Rating 2 - Terrible. 2 out of 105 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel. Service is excellent, the breakfast buffet a dream. Facilities new and clean, the garden quiet and relaxing. I wish they had a proper outdoor pool and it would be just perfect
Stayed 6 nights in Jul 2022

10/10 Excellent

Philip

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Modern, elegant property with everything available to make it a most comfortable stay. Loved the indoor pool as lovely to unwind at the end of the day. The staff were very welcoming and very attentive especially at breakfast and dinner. Will come back again!
Stayed 2 nights in Jul 2022

10/10 Excellent

Lyudmila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People who work at the hotel are super sweet and helpful. The hotel itself feels like a big chalet, chic and cozy. Really home away from home. Even the short drive to gondola didn’t bother me as it was organized and smooth.
Stayed 3 nights in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top!
We had an amazing time at Montana lodge. The level of service is excellent and we were made to feel truly welcome. The front desk staff were incredibly helpful in organising restaurants, ski hire, lessons and lift passes. We shall return!
Stayed 5 nights in Jan 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, nicely decorated. Very friendly staff
Stayed 1 night in Jul 2021

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski Trip, New Year 2020
Lovely modern hotel with beautiful views, great service from all the staff, the spa was amazing after a day on the ski slopes. The shuttle service to the gondola and back to hotel was very efficient.
Stayed 7 nights in Dec 2019

6/10 Okay

Joanne

Liked: Staff & service, property conditions & facilities, room comfort
My husband and I first stayed at Montana Lodge and Spa 3 years ago and left being thoroughly impressed. This time around though feelings have changed. Upon arriving this time around we felt the staff were a little clumsy, eager to impress but without knowing exactly how to go the extra mile. Do not misunderstand, the hotel is set in the perfect of settings. The rooms are cozy and the views amazing! The food is excellent! The pasta is exceptional and the tiramisu is the best I ever had! the Spa on the other hand, although with spectacular views was a little smelly (hamam and sauna) and the private spa we booked was not ready on time and the jacuzzi was dirty, so we didn’t use it. We were not charged, however considering I booked a service and complained I would have expected ‘apologies madame, please have a coffee/ wine/ parking/ whatever on us’ now this would go the extra mile, especially for the rate per night! Continuing on the parking... is there really a need to charge 17 euros per day for the parking? Honestly where else can guests park in the middle of the mountains! If you need to coats to be covered, hide it in the rate. All this being said, we would still stay again... I just hope the hotel manager reads this and ensures they and their staff understand what it actually means to go the extra mile!
Stayed 2 nights in Dec 2019

2/10 Terrible

Alice

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional experience
It was a delightful stay thanks to all the staff! The room was exceptional and the swimming pool with refreshing water jets, saunas and steam room after skiing. The massage at the spa was provided by a very experienced and gifted masseuse. The buffet breakfast was a culinary feast. The lunch and dinners were very high quality.
Stayed 6 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in the gem of La Thuile. Great hotel!
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 5 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, restaurant staff are extremely helpful and friendly, food is great and reasonably priced. The Spa is also a highlight of the hotel.
Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff and service with proximity to multille ski resorts
Stayed 7 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely experience altogether, Bistro was delicious and spa very relaxing, would recommend!
Stayed 7 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Service is incredible, the hotel is fantastic and very comfortable. Great for children with cinema and assisted play
Stayed 6 nights in Dec 2018

10/10 Excellent

Aouni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Was honey moon honestly everything I got more than perfect I love it
Stayed 3 nights in Sep 2018

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2018

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2017

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel!
Great stay, beautiful location and fabulous spa. The bar is great with lovely wait staff. Major downside is that you need to pay for parking if you park in their secured parking! You pay a lot for this hotel and having to pay extra for parking is a cheek!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury in La Thuile
Amazing time at Nira Montana! Perfect in every way.

8/10 Good

N, N

Liked: Cleanliness, staff & service, room comfort
Excellent service fro
We stayed in the suite, but toiletries were very low quality, not something you ever see in a 5star place, especially in a suite. The hotel was very cold and not properly heated. Inside the room, you could control temperature and that worked very well. The staff was excellent in every way, shuttle service amazing (even for a non-ski event). The looks are also nice, feels homey. Probably still the best option in town, but the award, i don't know, that seems a marketing plot ;)

10/10 Excellent

Kawaai, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and beautiful location
Beautiful, stylish, friendly and luxurious hotel. Excellent facilities and very spacious and luxurious room, which is well maintained and serviced well by housekeeping twice a day. It's the individual touches such as the homemade herbal tea and biscuits on arrival and other nice surprises which make this hotel stand out from other bog-standard impersonal 5* hotels.

10/10 Excellent

Morag, Derby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alps drive in the etype jag
Personal welcome great service sheer luxury

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Stayed for 3 nights when it wasn't full. Requested a quiet room, so it would have been nicer to be at the back of the hotel. Having said this the room was lovely and views were great. Great friendly service but some staff could be more knowledgable. Would definitely stay again as the hotel was everything we had hoped and expected with the star rating. Lastly summer Months it would be good to have summer duvets to accommodate the warmer weather, considering there is no air conditioning.

10/10 Excellent

Aiden, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
The place is perfect in every way. Staff, facilities, location. Made us feel very very welcome, could not recommend enough.