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Lazenda Hotel

3.0 star property
Hotel in Labuan with fitness centre and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lazenda Hotel

Interior
Restaurant
Exterior
Executive Suite
Executive Suite | View from room

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • Parking included
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Block C& D, Lazenda Centre, Jalan OKK, Abdullah, Labuan, Labuan Federal Territory, 87007
  • Labuan Museum
    5 min walk
  • Financial Park
    9 min walk
  • An'Nur Jamek Mosque
    9 min walk
  • Labuan (LBU)
    6 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bidet
Free bottled water
Minibar
Coffee/tea maker
Desk
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bidet
Free bottled water
Minibar
Coffee/tea maker
Desk
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | View from room

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bidet
Free bottled water
Minibar
Coffee/tea maker
Desk
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About the area

Labuan

At Lazenda Hotel you'll be within just a 10-minute stroll of Labuan Museum and Financial Park. Highlights at this hotel include a restaurant and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include a coffee shop/cafe and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 3-property class Labuan hotel include An'Nur Jamek Mosque and Labuan International Sea Sport Complex.

What's nearby

  • Financial Park - 9 min walk
  • An'Nur Jamek Mosque - 9 min walk
  • Labuan International Sea Sport Complex - 15 min walk
  • Labuan Golf Club - 4 min drive
  • Layang-Layang Beach - 17 min drive

Getting around

  • Labuan (LBU) - 6 min drive

Restaurants

  • ‪JJ Nazar - ‬1 min walk
  • ‪Mortar - ‬2 min walk
  • ‪Restoran Aslah - ‬3 min walk
  • ‪Ayam Penyet Ria - ‬2 min walk
  • ‪Kedai Kopi Soon Hin Leong - ‬2 min walk

About this property

Lazenda Hotel

Hotel in Labuan with fitness centre and 24-hour front desk
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. A business centre and a meeting room are available. A fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Lazenda Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Labuan hotel.

  • 172 guestrooms or units
  • 9 levels
  • 2 buildings
  • Built in 2014
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • 1 conference room
  • Dining venue
Lazenda Hotel offers 172 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 75.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 300.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 75.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Lazenda Hotel Labuan
Lazenda Hotel
Lazenda Labuan
Lazenda
Lazenda Hotel Labuan Island/Labuan Town
Lazenda Hotel Hotel
Lazenda Hotel Labuan
Lazenda Hotel Hotel Labuan

Frequently asked questions

What is the cancellation policy at Lazenda Hotel?

Lazenda Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Lazenda Hotel?

Yep, Lazenda Hotel has a free self car park.

Are there any beaches close to Lazenda Hotel?

The closest beach to Lazenda Hotel is Layang-Layang Beach (8.5 km).

Is there a free airport shuttle available at Lazenda Hotel?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Lazenda Hotel?

Yep, you can grab a meal at Lazenda Hotel's onsite restaurant.

What time are check-in & check-out at Lazenda Hotel?

Check-in begins at 2 PM. Check-out time is 1:00 PM.

Are pets allowed at Lazenda Hotel?

No, pets are not allowed.

Lazenda Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 68 reviews" "
Rating 8 - Good. 35 out of 68 reviews" "
Rating 6 - Okay. 11 out of 68 reviews" "
Rating 4 - Poor. 8 out of 68 reviews" "
Rating 2 - Terrible. 0 out of 68 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Raja Azwan

Ok
Stayed 2 nights in Aug 2024

10/10 Excellent

Raphael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here whenever I am in Labuan. Rooms are spacious and hotel condition is still good. Convenient for local food around the area with mini-marts for any last minute purchases. Only wish is for the cable TV to be reinstated. Channels available are rather limiting now. Wifi also tends to drop-off and does interrupt work .
Stayed 7 nights in Dec 2023

6/10 Okay

Chelsea

Travelled with family and small children
We stayed there for 3 days 2 nights at room 508 it was unpleasant experience because the air conditioning was not functioning very well it was so hot and the staff was not attentive at all.. the room that I requested it was stated FOC for child below certain age but when we requested for extra towel they charged us 10 ringgit for 1 extra towel. Totally sucks
Stayed 2 nights in Dec 2023

8/10 Good

Raphael

Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really convenient for a work trip. Lots of local eateries around. Amenities and convenience stores too. And is very close to the ferry points if you need to travel out to the ships at the anchorage.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good and recommended
Stayed 2 nights in Nov 2019

8/10 Good

Hafiz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
The lift is a bit dirty and smelly
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just a one night stay so cannot comment much about my stay. The only thing i observe is that the breakfast was poor with little choices
Stayed 1 night in Sep 2019

6/10 Okay

Andree

Business traveller
Disliked: Cleanliness
The area with choices of eateries.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Ravandaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Nurul

Liked: Staff & service, property conditions & facilities, room comfort
Near to town
Stayed 2 nights in Feb 2019

4/10 Poor

L

During booking (in the receipt mentioned Suite Room) but when arrived at the hotel they provided us with Superior King Room. Is it possible to Expedia to re-issue the new receipt for me to reflect the Superior King Room that been provided by Lazenda.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Mohamad zulhaimie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

10/10 Excellent

amirul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome stay over my birthday
definitely a come back for me!
Stayed 1 night in May 2018

4/10 Poor

FD, SGP

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing
Pro: Location (that's about it). Con: No water in bathroom, aircon was faulty, wifi password only valid for 24hrs.
Stayed 3 nights in Apr 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Strategic location, new ambient
Pricey compared to other shoplot hotels in Labuan, since it's still new, the overall conditions is good. Breakfast refill takes longer time, I have to just take whatever left as couldn't be bothered to wait.
Stayed 1 night in Mar 2018

4/10 Poor

brian

Disliked: Staff & service, property conditions & facilities, room comfort
Better hotels in area for the price paid.
On check in the receptionist asked for my passport, fair enough but she didn't just check my photo etc. but was checking all the pages and my visas??
Stayed 2 nights in Mar 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stay away from Junior Suite Rooms
Smelly at Junior Suite room perhaps due to no guest check in for sometime. Not secure at Junior Suite rooms block due to lack of security and public can just access. No refill of breakfast spread even it is before 9.00am.
Stayed 1 night in Feb 2018

6/10 Okay

Azha, MY

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Average. Need to cross the road to get to the room from the lobby. Basic necessities only provided for 1 pax eventhough the check in is for 2 pax.
Stayed 1 night in Feb 2018

8/10 Good

Nadia, Kuala Lumpur

Liked: Cleanliness, room comfort
Comfortable hotel
Overall, it's a good hotel to stay in with minor flaws. One male receptionist should have been more friendly and informative to provide me with more details on how to obtain the receipt under my company's name instead of kept on insisting for me to contact Expedia right away.
Stayed 1 night in Nov 2017

6/10 Okay

K.Jayakumar

Stayed 6 nights in Sep 2017

6/10 Okay

Dave, Singapore

Disliked: Property conditions & facilities
Overall an average hotel with minimal amenities.
The hotel price is easy on the budget and services are on overall average. The lobby café "Mortar" was the only nice place in the hotel for one to chill out as it dishes out good local food as well as western fares at reasonable prices.
Stayed 1 night in Jul 2017