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Sonesta Select Laguna Hills Irvine Spectrum

3.0 star property
Suburban hotel with fitness centre and 24-hour business centre
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sonesta Select Laguna Hills Irvine Spectrum

Exterior
Daily to-go breakfast (USD 10 per person)
Lobby
Terrace/patio
Outdoor pool, pool loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • Hot tub
  • Parking available
  • Pet-friendly
  • Gym
The price is AU$163
includes taxes & fees
23 Jan - 24 Jan

Explore the area

Map
23175 Avenida De La Carlota, Laguna Hills, CA, 92653
  • Saddleback Memorial Medical Center
    ā€Ŗ3 min driveā€¬
  • Laguna Hills Mall
    ā€Ŗ3 min driveā€¬
  • Laguna Woods Golf Club
    ā€Ŗ4 min driveā€¬
  • Orange County, CA (SNA-John Wayne)
    ā€Ŗ17 min driveā€¬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Sofa bed - double
Premium bedding
Blackout curtains
Hairdryer
  • 43 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds (One Bedroom)

Premium bedding, desk, laptop workspace, blackout curtains

Superior Suite, Multiple Beds (One Bedroom)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible (Mobility Roll in Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Accessible (Mobility Roll in Shower)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility Tub One Bedroom)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible (Mobility Tub One Bedroom)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Mobility Tub)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Accessible (Mobility Tub)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Mobility Tub)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Mobility Tub)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed (One Bedroom)

Premium bedding, desk, laptop workspace, blackout curtains

Superior Suite, 1 King Bed with Sofa bed (One Bedroom)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Mobility Roll in Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Mobility Roll in Shower)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Comfort Inn & Suites Irvine Spectrum

Pool
Hot tub
Breakfast included
Pet-friendly
4.4 out of 5, Excellent, (520)
The price is AU$228
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Comfort Inn & Suites Irvine Spectrum

About the area

Laguna Hills

At Sonesta Select Laguna Hills Irvine Spectrum you'll be 2.8 km (1.7 mi) from Saddleback Memorial Medical Center and 3 km (1.9 mi) from Laguna Woods Golf Club. Highlights at this hotel include a restaurant, an outdoor swimming pool and Access to hot tub. .The restaurant, The Commons, is open for breakfast. Enjoy the gym and pool loungers. 1083 square feet (101 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. To-go breakfast is available daily between 7:00 AM and 9:00 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this Laguna Hills hotel include Irvine Spectrum Center and Orange County Great Park.

What's nearby

  • Saddleback Memorial Medical Center - 3 min drive
  • Laguna Hills Mall - 3 min drive
  • Irvine Spectrum Center - 6 min drive
  • Orange County Great Park - 10 min drive
  • University of California, Irvine - 11 min drive

Getting around

  • Irvine Transportation Center - 9 min drive
  • Orange County, CA (SNA-John Wayne) - 17 min drive

Restaurants

  • ā€ŖThe Hat - ā€¬19 min walk
  • ā€ŖStarbucks - ā€¬19 min walk
  • ā€ŖMcDonald's - ā€¬18 min walk
  • ā€ŖPanera Bread - ā€¬2 min drive
  • ā€ŖTaco Bell - ā€¬19 min walk

About this property

Sonesta Select Laguna Hills Irvine Spectrum

Suburban hotel with fitness centre and 24-hour business centre
Sonesta Select Laguna Hills Irvine Spectrum offers its guests an outdoor pool, Access to hot tub, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. A 24-hour business centre and 2 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 1083 square feet (101 square metres) and includes conference space. The business-friendly Sonesta Select Laguna Hills Irvine Spectrum also features a terrace, a garden, and a picnic area. Parking is available for a fee.

This Laguna Hills hotel is smoke free.

  • 136 guestrooms or units
  • 5 levels
  • 1083 sq ft of conference space
  • 101 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • No smoking on site
  • Dining venue
Sonesta Select Laguna Hills Irvine Spectrum offers 136 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 9:00 AM for a fee: USD 10 per person
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Commons

Things to do

  • Gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 1,083 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift (173 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 10 per person
  • Self-parking fee: USD 10 per night
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. The property is professionally cleaned.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Courtyard Irvine Spectrum
Courtyard Marriott Irvine Spectrum
Courtyard Marriott Irvine Spectrum Hotel
Courtyard Marriott Irvine Spectrum Hotel Laguna Hills
Courtyard Marriott Laguna Hills Irvine Spectrum
Courtyard Marriott Spectrum
Irvine Spectrum Courtyard Marriott
Irvine Spectrum Marriott Courtyard
Marriott Courtyard Irvine Spectrum
Marriott Courtyard Spectrum Irvine
Courtyard Marriott Laguna Hills Irvine Spectrum Hotel
Laguna Hills Marriott
Courtyard Laguna Hills
Laguna Hills Courtyard
Sonesta Select Laguna Hills
Sonesta Select Laguna Hills Irvine Spectrum
Sonesta Select Laguna Hills Irvine Spectrum Hotel
Courtyard by Marriott Laguna Hills Irvine Spectrum

Frequently asked questions

What is the cancellation policy at Sonesta Select Laguna Hills Irvine Spectrum ?

Sonesta Select Laguna Hills Irvine Spectrum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sonesta Select Laguna Hills Irvine Spectrum ?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Sonesta Select Laguna Hills Irvine Spectrum on 23 Jan 2025 start from AU$162.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sonesta Select Laguna Hills Irvine Spectrum ?

Yep, Sonesta Select Laguna Hills Irvine Spectrum has a self car park for USD 10 per night.

Are there any beaches close to Sonesta Select Laguna Hills Irvine Spectrum ?

The closest beach to Sonesta Select Laguna Hills Irvine Spectrum is Crystal Cove Beach (12.5 km).

Does Sonesta Select Laguna Hills Irvine Spectrum have a pool?

Sonesta Select Laguna Hills Irvine Spectrum has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Sonesta Select Laguna Hills Irvine Spectrum a romantic place to stay?

1 hot tub, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Sonesta Select Laguna Hills Irvine Spectrum .

Does Sonesta Select Laguna Hills Irvine Spectrum serve breakfast?

Sure does, to-go brekkie is offered daily between 7:00 AM and 9:00 AM.

Is there a free airport shuttle available at Sonesta Select Laguna Hills Irvine Spectrum ?

No, Sonesta Select Laguna Hills Irvine Spectrum does not offer an airport shuttle service.

Is there a bar or restaurant at Sonesta Select Laguna Hills Irvine Spectrum ?

Yep, you can grab a meal at Sonesta Select Laguna Hills Irvine Spectrum 's onsite restaurant.

What time are check-in & check-out at Sonesta Select Laguna Hills Irvine Spectrum ?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Sonesta Select Laguna Hills Irvine Spectrum Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 598 out of 1266 reviews" "
Rating 8 - Good. 234 out of 1266 reviews" "
Rating 6 - Okay. 185 out of 1266 reviews" "
Rating 4 - Poor. 137 out of 1266 reviews" "
Rating 2 - Terrible. 112 out of 1266 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints at all
Stayed 3 nights in Oct 2024

4/10 Poor

Jose

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location
Stayed 2 nights in Oct 2024

4/10 Poor

Tina

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property looks way better from the pictures online. Upon arrival it was very dirty from liquid stains in the elevators to multiple carpet stains on many different levels. My room had been previously smoked in. I had to have A new room assignment. And the new room still smelled like dirty mop water. I will definitely not stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Stain sheets 2 separate times. Im trt to upload pi
Stayed 2 nights in Oct 2024

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome spot
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoy this place
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, ive stayed here several times.
Stayed 2 nights in Oct 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great but why does it take so long for them to clear my card itā€™s been 13 days and itā€™s still pending
Stayed 2 nights in Oct 2024

2/10 Terrible

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirtyv
Stayed 1 night in Oct 2024

6/10 Okay

Meldardo

Liked: Cleanliness, staff & service
Nickel and Dime
Place look like they try to renovate. Carpet smelled a bit. Otherwise room was clean. Parking is $10 a night. No security walking around though. Park at you own risjk, so why the parking fee? Also, restaurant closed. They offer continental break but you have to pay for coffee and danishes. All over priced, $3 to $7 range. You know the phrase ā€œNickel and Dime youā€? Thatā€™s what you get if you stay here. Good luck, wonā€™t come back again, sorry. P.S. - parking is difficult to get to. Handicap parking especially, front entrance and no parking and once you walk you have to walk quite a distance. One more thing, NO directional signs anywhere. Easy to get lost inside building.
Stayed 1 night in Oct 2024

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

LuTisha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price. I come to City of Hope Hospital here I Irvine and sometimes, like this visit itā€™s 2 days and I live 3 hours away. I will be staying here from now on.
Stayed 1 night in Oct 2024

10/10 Excellent

Soren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Linda

Stayed 1 night in Oct 2024

4/10 Poor

Michelle

Disliked: Room comfort
Wont stay again
The bed was as HARD as a slab of cement. Very uncomfortable.
Stayed 4 nights in Oct 2024

2/10 Terrible

Ricardo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, the room and the parking are great. One of the things that I dislike, Is the fact you only have one washer and one dryer in the entire building and it's usually not working, at least when i am there. Another hotel that I stay at has 5 washers in 6 dryers and they're free. I hate to say this, but the bed rooms are also better. They have more amenities and they are cheaper. The thing I Dislike about that property is the $200 dollar deposit, with a $7.00 a day parking. As you guys only charge $25 per night with $10 dollar a day parking fee.
Stayed 1 night in Oct 2024

2/10 Terrible

Oswaldo Rafael

Disliked: Cleanliness, staff & service, property conditions & facilities
Duty
Stayed 1 night in Aug 2024

4/10 Poor

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iā€™ve stayed here before so I knew that the parking lot/lobby set up is awkward if you park and walk in with your luggage, but this time the bed was horrible! The pillows were all super soft and went flat right away. I had neck surgery years ago and this is the worst for me. Plus the mattress had a weird tennis ball size lump on it that was right in the middle and I swear I couldnā€™t get away from it trying to sleep! My tracker said I got less than 3 hours of sleep total.
Stayed 1 night in Oct 2024

10/10 Excellent

Lori

Stayed 2 nights in Oct 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Room was quiet and comfortable
Stayed 3 nights in Oct 2024

4/10 Poor

alexander

Disliked: Staff & service, room comfort
Bad customer service, ran down hotel.
The customer service is almost non-existent. I've asked the desk manager Aynaz three times in person and and unsuccessfully called them twice on the room phone to turn off the AC. The AC kept running, making the whole room miserably cold and damp. The condensate from the AC saturated the floor making it wet. The comfort level was that of a jail cell.
Stayed 1 night in Oct 2024