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Embassy Suites Ontario Airport

3.5 star property
Hotel with free breakfast, near Toyota Arena
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites Ontario Airport

Lobby
Fitness facility
Standard Room
Exterior
Lunch and dinner served, American cuisine

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Bar
  • Hot tub

Explore the area

Map
3663 E Guasti Rd, Ontario, CA, 91761
  • Toyota Arena
    3 min drive
  • Ontario Mills Shopping Mall
    3 min drive
  • Ontario Convention Center
    3 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    5 min drive

Room options

View all photos for Suite, One King Bed, Roll In Shower

Hypo-allergenic bedding, down duvets, in-room safe

Suite, One King Bed, Roll In Shower

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Beds, Non-Smoking, Roll In Shower

Hypo-allergenic bedding, down duvets, in-room safe

Two Queen Beds, Non-Smoking, Roll In Shower

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 54 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe

Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Hypo-allergenic bedding, down duvets, in-room safe

Studio, 2 Queen Beds

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two queens

Standard Room

Two queens

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

SpringHill Suites by Marriott Ontario Airport/Rancho Cucamonga

Pool
Hot tub
Breakfast included
Free WiFi
4.6 out of 5, Wonderful, (847)
The price is AU$234
for 1 night
includes taxes & fees
19 Dec - 20 Dec
SpringHill Suites by Marriott Ontario Airport/Rancho Cucamonga

About the area

Ontario

At Embassy Suites Ontario Airport you'll be 2.1 km (1.3 mi) from Toyota Arena and 3.3 km (2.1 mi) from Ontario Mills Shopping Mall. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The restaurant, Chaffeys, serves American cuisine and is open for lunch and dinner. Chaffeys Lounge is the hotel's own lobby lounge, serving drinks along with lunch and dinner. Enjoy the 24-hour gym and Hot tub. 5300 square feet (492 square metres) of event facilities include 8 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of a free airport shuttle. .Sights within a 10-minute drive of this 3.5-property class Guasti hotel include Ontario Convention Center and Victoria Gardens.

What's nearby

  • Toyota Arena - 3 min drive
  • Ontario Mills Shopping Mall - 3 min drive
  • Ontario Convention Center - 3 min drive
  • Victoria Gardens - 6 min drive
  • Auto Club Speedway - 10 min drive

Getting around

  • East Ontario Station - 4 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 5 min drive

Restaurants

  • ‪Eureka! Ontario - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Panda Express - ‬8 min walk
  • ‪Big Al's - ‬3 min drive
  • ‪Benihana - ‬19 min walk

About this property

Embassy Suites Ontario Airport

Hotel with free breakfast, near Toyota Arena
Embassy Suites Ontario Airport offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 5300 square feet (492 square metres) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Embassy Suites Ontario Airport. A roundtrip airport shuttle is free (available on request). For a fee, parking is available.

This 3.5-star Ontario hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 8 levels
  • 5300 sq ft of conference space
  • 492 sq. m of conference space
  • Built in 2011
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Gift shop
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Embassy Suites Ontario Airport offers 175 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. This individually decorated and furnished accommodation has separate dining areas and includes queen sofa beds. Beds feature down duvets. 49-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Ontario hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 4:00 AM to 11:00 PM on request
  • Uncovered parking on site (USD 17.50 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Chaffeys
  • Chaffeys Lounge

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5,300 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Wet bar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 300.00
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 0.195 per cent will be charged
  • Tourism fee: USD 0.53 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 17.50 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay) plus a one-off USD300.00 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Ontario Airport
Embassy Suites Ontario Airport
Ontario Airport Embassy Suites
Embassy Suites Ontario-Airport Hotel Ontario
Embassy Suites Ontario Airport Hotel
Embassy Suites Ontario Hotel
Embassy Suites Ontario Ontario
Embassy Suites Ontario Airport Hotel
Embassy Suites Ontario Airport Ontario
Embassy Suites Ontario Airport Hotel Ontario

Frequently asked questions

What is the cancellation policy at Embassy Suites Ontario Airport?

Embassy Suites Ontario Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites Ontario Airport?

As of 5 Dec 2024, prices found for a 1-night stay for 2 adults at Embassy Suites Ontario Airport on 22 Dec 2024 start from AU$239.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites Ontario Airport?

Yep, Embassy Suites Ontario Airport has an uncovered self car park with in/out privileges for USD 17.50 per day.

Does Embassy Suites Ontario Airport have a pool?

Embassy Suites Ontario Airport has an indoor pool.

What makes Embassy Suites Ontario Airport a romantic place to stay?

1 hot tub and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Embassy Suites Ontario Airport.

Is Embassy Suites Ontario Airport family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites Ontario Airport is a hit with families.

Does Embassy Suites Ontario Airport serve breakfast?

Yeah, our travelers adore the free buffet breakfast here! Served weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Embassy Suites Ontario Airport?

Yep, there's a free airport shuttle that runs from 4:00 AM - 11:00 PM on request.

Is there a bar or restaurant at Embassy Suites Ontario Airport?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites Ontario Airport?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Embassy Suites Ontario Airport?

Cats and dogs are welcome at Embassy Suites Ontario Airport, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Embassy Suites Ontario Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 516 out of 1000 reviews" "
Rating 8 - Good. 197 out of 1000 reviews" "
Rating 6 - Okay. 107 out of 1000 reviews" "
Rating 4 - Poor. 86 out of 1000 reviews" "
Rating 2 - Terrible. 94 out of 1000 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

WILLIAM

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was HOT the A/C did not work. I complained and they still didn't fix the problem.
Stayed 1 night in Sep 2024

2/10 Terrible

Alexandra

Business traveller
Stayed 1 night in Aug 2024

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Richard, Eagan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The wifi was terrible, even the upgraded version. I had to use the hotspot on my phone to conduct business. Not worth the price if you can't connect.
Stayed 2 nights in Aug 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stay here all the time. Love it!😊
Stayed 2 nights in Aug 2024

2/10 Terrible

jordan

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Had a run in with rude staff member for the frist time staying with embassy suits witxh is so hard cause me and family abloustly love staying with embassy , we been to so many differnt locations.pool and spa both werent working cloudy water and heater was broken. We were denyied early check in an waited in the front lobby for almost five hours. And at the end of it hit with the most expensive deposite of 200$ , its never that high idk why this time was so differnt
Stayed 1 night in Jul 2024

10/10 Excellent

Miguel Cavada

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and friendly service
Stayed 3 nights in Aug 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jill, Niceville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in and great breakfast! Spacious rooms and super quiet. Highly recommend!
Stayed 2 nights in Aug 2024

4/10 Poor

Traci

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
the staff was rude said we were lord with the tv on low and soft talking when we returned from disneyland. threaten to kick us out when i asked for a room that was kid friendly floor. the spa was closed and both spa & pool were freezing when they were open. the key cards had to be replaced several times due to not working locking us out of the building & room multiple times.
Stayed 5 nights in Aug 2024

6/10 Okay

Laurence

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

ELSA

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Aug 2024

6/10 Okay

Zenaida

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I love the property but the staff there name Viviana at the front desk was horrible. I was being harassed by her while I was hanging out in the lobby. At that time there was an event going on and I was just seating on a chair by the hallway away from everyone and she came up to me attacking me which I did not appreciate. I was just seated doing my own business away from the crowd. She wanted me to go up to my room and stay there and if i don’t go up to my room then I will have to stay in my car as what she told me. She even said to me that if I don’t leave, she will call the Ontario PD. What she did to me is very an acceptable. I felt so uneasy about what happened. Never ever in my whole experience staying in a hotel to be treated and threatened like this. This staff needs to be trained properly on how to handle their guests while at their property. This staff needs to be professional when dealing with their guests as well! I hope my situation will be heard by the management. Thank you
Stayed 3 nights in Aug 2024

10/10 Excellent

The

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really friendly and professional. Ireally enjoyed the complimentary breakfast and the evening snacks with drinks. We did experience a evacuation situation. The worker on my floor did not understand me when I asked about evacuation route for the disabled and that was the worst part of my visit. I was disappointed because I reached out to the general manager and he never responded.
Stayed 3 nights in Jul 2024

2/10 Terrible

Heidj

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The front desk manager was very rude and never smile. No confidentiality at all! Food is terrible! It took two hours to get the food and the reason was not enough staff! I don’t need to know! Pillows were awful as well as the blanket ! I stayed in other embassy suite and this location was far worst in any of them. No valet parking! They give you a piece of paper that to put on your dashboard if you parking outside. I can go on and on about what’s wrong in the hotel!
Stayed 3 nights in Aug 2024

10/10 Excellent

Liisa

Stayed 2 nights in Jul 2024

2/10 Terrible

Jaynell

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
We had a room close to the freeway. I smelled exhaust fumes all night which gave me a headache and upset stomach. Also the room next door, someone kept dragging a chair around the room which was very annoying.
Stayed 1 night in Jul 2024

4/10 Poor

Victoria

Disliked: Amenities, property conditions & facilities
I normally like staying at the Embassy Suites in Ontario but this time was not a good visit. Because I booked through Expedia I was treated poorly. Also my rental car was damaged in the parking lot. Some staff members were rude. Customer service is not the same as before COVID. Cleaning staff voices were loud in early morning. I will rethink before I stay here again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kimberly

Stayed 1 night in Jul 2024

4/10 Poor

KEITH

Disliked: Staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Daniela

Liked: Staff & service, amenities, property conditions & facilities
I really enjoyed my stay. The breakfast was great the rooms was big and spacious. The only thing that i was sad about was the hot tub not being hot at all.
Stayed 2 nights in Jul 2024

6/10 Okay

Ray

Travelled with family
Liked: Cleanliness, amenities
Fire alarm would sound off every day between 4pm and 5pm maybe they were testing during the week or something,very annoying.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sylvia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
I always stay at Embassy suites. This property has a costco right in front but the traffic doesn't interfere with hotel parking. Great property, big rooms, great breakfast and free drinks.
Stayed 1 night in Jul 2024