2/10 Terrible
Brittany
9 Aug 2024
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The housekeeper does not oblige by the "Do Not Disturb" & continued to knock on door. The inside of the place does not look like what is advertised on their website. The room and carpets are stained & filthy, I had to relocate to a higher room with all of my belongings because I had two bed bugs crawl on me as I was napping after work. The desk clerk seemed as though she had an attitude about it. Here is the kicker, NO Elevator! The hair dryer didn't work in the first floor room. At the hair dryer worked in the second room however the window barely closed and did not lock. The rooms smelled of wet musk and weed. Thank goodness I bring smell good products along because you never know. The nerve and audacity of the place to be charging the amout they do for the way this place looks and feels. This place either need to fully upgrade or shut down. Bed bugs! Unacceptable. I only stayed due to other local hotels being fully booked during a derby event. This was a distasteful visit. The staff and the location to shop and/or eat was the most pleasant than anything. Most likely wouldn't visit again. The building is very outdated.
Brittany
Stayed 4 nights in Aug 2024