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C-hotel & Spa

5.0 star property
Luxury hotel with full-service spa and health club
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for C-hotel & Spa

Exterior detail
Deluxe Room, Private Pool (STANDARD ROOM WITH PRIVATE POOL) | View from room
Superior Room, Mountain View
Outdoor pool
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service
  • Pool
    Pool

Explore the area

Map
Via Nazario Sauro 47, Cassago Brianza, LC, 23893
  • Autodromo Nazionale Monza
    19 min drive
  • Monza Circuit
    19 min drive
  • Como-Brunate Funicular
    24 min drive
  • Milan (MXP-Malpensa Intl.)
    49 min drive

Room options

View all photos for Superior Room, Mountain View

Superior Room, Mountain View

Superior Room, Mountain View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Designer toiletries
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (DELUXE DOUBLE ROOM WITH PRIVATE POOL)

Deluxe Room (DELUXE DOUBLE ROOM WITH PRIVATE POOL)

Deluxe Room (DELUXE DOUBLE ROOM WITH PRIVATE POOL)

Highlights

Soundproofed
Private pool
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

View all photos for Superior Room, Garden View

Superior Room, Garden View

Superior Room, Garden View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Designer toiletries
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 1 King Bed

Standard Twin Room, 1 King Bed

Standard Twin Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Designer toiletries
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Private Pool (STANDARD ROOM WITH PRIVATE POOL)

Deluxe Room, Private Pool (STANDARD ROOM WITH PRIVATE POOL)

Deluxe Room, Private Pool (STANDARD ROOM WITH PRIVATE POOL)

Highlights

Soundproofed
Private pool
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Private Pool (DELUXE FAMILY ROOM WITH PRIVATE POOL)

Deluxe Room, Private Pool (DELUXE FAMILY ROOM WITH PRIVATE POOL)

Deluxe Room, Private Pool (DELUXE FAMILY ROOM WITH PRIVATE POOL)

Highlights

Soundproofed
Private pool
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
  • 32 sq m
  • Sleeps 4
  • 2 King Beds

Similar properties

Aerial view

Hilton Lake Como

Pool
Hot tub
Spa
Pet-friendly
4.5 out of 5, Wonderful, (659)
The price is AU$328
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Hilton Lake Como

About the area

Cassago Brianza

A luxury stay in Cassago Brianza awaits you at C-hotel & Spa. You'll be 15.9 km (9.9 mi) from Autodromo Nazionale Monza. Highlights at this boutique hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages and body scrubs along with access to the hot tub. The bistro, Materia Prima, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym, Turkish bath/hammam, Hot tub and steam room. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Continental breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of free train pick-up service. .Sights within a 10-minute drive of this 5-property class Cassago Brianza hotel include Sasso del Guidino Natural Monument and Area per Cani Dolzago.

What's nearby

  • Autodromo Nazionale Monza - 19 min drive - 15.9 km
  • Monza Circuit - 19 min drive - 16.9 km
  • Piazza Cavour - 24 min drive - 22.9 km
  • Como Cathedral - 24 min drive - 23.2 km
  • Como-Brunate Funicular - 24 min drive - 23.0 km

Getting around

  • Lambrego Lurago Station - 9 min drive
  • Renate Veduggio Station - 17 min walk
  • Malpensa International Airport (MXP) - 49 min drive

Restaurants

  • ‪Pasticceria Colzani - ‬1 min walk
  • ‪Les Folies di Scanziani Barbara SAS - ‬17 min walk
  • ‪Pasticceria Fumagalli - ‬5 min drive
  • ‪Agorà Sweet Eat Drink - ‬5 min drive
  • ‪Caffè Mattà - ‬18 min walk

About this property

C-hotel & Spa

Luxury hotel with full-service spa and health club
C-hotel & Spa offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A hot tub, a steam room, and a library are also featured at the luxury C-hotel & Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Cassago Brianza hotel.

  • 1 building
  • 18 guestrooms or units
  • 3 levels
  • Built in 2009
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
C-hotel & Spa offers 18 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature down duvets. Digital televisions are provided. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include a hairdryer and free toiletries. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials, body scrubs and body treatments. The spa is equipped with a hot tub and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free train station pick-up shuttle
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: EUR 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Materia Prima

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a provincial park
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Spa open daily
  • Spa tub
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 30-inch HDTV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60 per day.
  • Cots (infant beds) are available for EUR 40 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 300 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 35 per person
  • Airport shuttle fee: EUR 120 per vehicle
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 40 per day
  • Rollaway bed fee: EUR 60 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

C-hotel Cassago Brianza
C-hotel Hotel Cassago Brianza
C-Hotel & SPA Italy/Cassago Brianza
c-Hotel And Spa
C-hotel
C-Hotel & SPA Italy/Cassago Brianza
C hotel Spa
C-hotel & Spa Hotel
C-hotel & Spa Cassago Brianza
C-hotel & Spa Hotel Cassago Brianza

Frequently asked questions

What is the cancellation policy at C-hotel & Spa?

C-hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at C-hotel & Spa?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at C-hotel & Spa on 25 Nov 2024 start from AU$639.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at C-hotel & Spa?

Yep, C-hotel & Spa has a free self car park.

Are there any beaches close to C-hotel & Spa?

The closest beach to C-hotel & Spa is Lido del Segrino (10.2 km).

Is there a spa on site at C-hotel & Spa?

Yep, there is an onsite spa at C-hotel & Spa. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does C-hotel & Spa have a pool?

C-hotel & Spa has an outdoor pool.

What luxury perks are available at C-hotel & Spa?

C-hotel & Spa features a full-service spa, a health club and an outdoor pool.

What makes C-hotel & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and massage services available in the guestrooms, help set the scene for a romantic weekend at C-hotel & Spa.

Is C-hotel & Spa family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that C-hotel & Spa is a hit with families.

Does C-hotel & Spa serve breakfast?

Sure does, continental brekkie is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at C-hotel & Spa?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at C-hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at C-hotel & Spa?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at C-hotel & Spa?

Cats and dogs are welcome at C-hotel & Spa, with food and water bowls on offer.

C-hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 81 out of 139 reviews" "
Rating 8 - Good. 44 out of 139 reviews" "
Rating 6 - Okay. 9 out of 139 reviews" "
Rating 4 - Poor. 5 out of 139 reviews" "
Rating 2 - Terrible. 0 out of 139 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

mandi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Attention to detail , architecturally amazing Wonderful rooms , staff & owner
Stayed 1 night in Sep 2022

10/10 Excellent

Annemiek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally Recommend!
It felt like an oase, green scenery, quiet, peaceful, incredible staff, amazing breakfast, pool open till midnight and the gym was my favorite place. Also 30 min away from Como, great location. I totally recommend this hotel.
Stayed 2 nights in Aug 2021

10/10 Excellent

Filippo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto perfetto
Tutto perfetto
Stayed 1 night in Jul 2021

10/10 Excellent

EMMA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Naz, Melbourne

Liked: Cleanliness, staff & service
Very stylish, the stone used in the building is beautiful, the rooms are gorgeous, silent. Overall lovely place
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

4/10 Poor

guy

Liked: Cleanliness, staff & service, room comfort
Meh. Not a spa hotel as they charge €19 an hour!!!
The hotel itself was clean and pleasant but the included spa (as described) is an additional cost of 19 euros per hour which is a little extortionate in my opinion. Our room was listed as a suite but wasn’t any bigger than other hotel rooms I have stayed in. There were a few faults with our room which staff seemed uninterested in at checkout. The bathroom door was incredibly noisy and stiff, their was a huge amount of condensation on the ceiling & the electronic blind that kept everything nice and dark was stuck down. The breakfast was good - organic and local produce but it was served to you rather than you being able to pick what you wanted. The only thing you could choose were how you liked your eggs (the only hot product). The outside area was average. The pool is a plunge pool and very small. The beds outside are a good idea but were filthy when we went outside. Overall the stay was okay. I wouldn’t return in a rush.
Stayed 1 night in Aug 2019

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel modern and clean with friendly staff. The restaurant offers good modern italian food. The hotel is located in the country side region of Brianza which is between Milan and Lake Como , you should calculate a good 45 min. drive to reach each of the two localities.
Stayed 2 nights in May 2019

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Tries hard but falls short
The hotel is missing many basics - like a hook to hang your towels on. And how can a spa hotel not have a bathtub in the room? Lovely spa - but note that it must be booked in advance at an additional cost. Room was overly hot but luckily we could open our window with no noise. Minimal food / restaurant facilities in a town with zero food options make it difficult to recommend the hotel.
Stayed 1 night in Dec 2018

10/10 Excellent

Petri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base to explore MXP/Como area
Nice contemporary hotel with cozy restaurant, great breakfast, short drive from the area including Malpensa Airport, Lugano, Lake Como area, etc. Easy to find.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A different hotel...
Fantastic rooms with a contemporary theme. Excellent food, attention to detail is worthy of high praise indeed - recommended

10/10 Excellent

Mark, Boulder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Andrea and his team are awesome.
We had a reservation issue when we checked and had to stay at their sister property about 2 miles away. While we would have preferred to stay at the main hotel, Andrea and his staff took great care of us. They were apologetic and did everything they could to make our stay enjoyable. They even drove us to and from dinner so we could enjoy some nice wine while not having to worry about driving. The food in the restaurant was very good. However, the highlight was the pastry shop next door that Andrea and his family have run for years. Oh my goodness, stay in the hotel just to make hanging in the shop more enjoyable! It was a highlight of our trip. If you are heading in our out of Milan it’s a great location. Much quieter and more relaxing than staying in the city and only 20 minutes to Lake Como.

8/10 Good

Juergen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

8/10 Good

martyn, wirral, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for monza gp
Trendy and stylish. Staff exceptionally helpful. Lovely cafe/wine bar adjacent to hotel.

4/10 Poor

DJ, Belfast

Disliked: Staff & service
A fond memory quickly destroyed
I will start my review by saying that my wife & I stayed at the C-Hotel for our honeymoon 3 years ago and we held it in very high regard. Our stay there was one of the fondest memories of our honeymoon & why we booked . However, when we arrived the owner of the hotel told us that they were going to relocate us to their sister property in a town 1km away. When I queried this, he told me that it was still part of the hotel and it was what I had booked. I looked this up on Expedia and it is listed as a separate B&B, C-Rooms rather than C-Hotel and my confirmation showed that it was the main hotel building that we had booked. I raised this again with the owner who said this was not the case and insisted it was the same hotel. We tried to explain that we had stayed there for our honeymoon and had booked the hotel specifically for this reason. The owner then told us it was possible to have a room in the hotel rather than the B&B if we paid an extra €60 a night, which I declined as I believed I had already paid for the hotel room. When we arrived at the B&B there was no lift so I had to carry our luggage up 2 flights of narrow and winding staircases, the room itself was half the size of the main hotel rooms and had clumps of dog hair all over the floor and looked like it hadn't been cleaned in weeks. After a long call to Expedia in which they agreed with me, they took the fight with the owner up on my behalf and after 3 hours we eventually got a room in the main hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
And now for something a little different
Very nice hotel with a beautiful view but very quirky (by design?). ex: 1 light control panel with 9 illegible buttons making light control virtually impossible, no Kleenex, nightstand clock, towel hooks, usable mirror in bathroom, soap dish, lobby sign. Gorgeous marble throughout and design. Quiet.

8/10 Good

Luiz, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didnt expect such a hotel
Try the spa at the hotel. You can book it , with complete privacy, and enjoy with up to 3 more friends.

10/10 Excellent

Terry, Alnwick, Northumberland NE66, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Something a little different!
An unusual hotel!. The bedrooms at the front are all glass so the blinds went up and down like yo yos. We were at the front so nearby houses could see in. It was a bit like being in a goldfish bowl To have any privacy the blinds were dropped but then you lost the views. .Due to the expensive local stone which lines the walls in the bathroom, there are no towel rails so get used to leaving them on the floor. The hotel has a chocolate factory and coffee shop at which hotel guests get a discount. This was very popular with the locals due to the variety of cakes for sale both to take out and eat in. We tried a couple and they were delicious. The hotel had a spa but was fully booked on our arrival. We did have the use of a very small outdoor pool and loungers The menu in the restaurant did not appeal to my husband ( he is a steak and chips person) and we went to look unsuccessfully for an alternative. There was non so back to the hotel we went. The food was lovely and even my husband enjoyed his meal. Breakfast was a feast! Each table had its own buffet and more kept coming. We asked for a doggy bag and left with a small picnic. The staff were very good and helpful. We very much enjoyed our overnight stay

10/10 Excellent

A5, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the drive
We had a bit of trouble finding the hotel first night as we did not have any GPS, however once got to the hotel all's forgotten. Hotel staff were friendly and helpful, and it was delightful to meet Andrea, the entrepreneur / architect / designer of the hotel. Much appreciate the functional minimalist modern design, attention to details and choice of natural materials of the hotel. Room was very clean and comfortable, wonderful breakfast and dinner served with fresh local produce. This is the kind of hotel I always look for and enjoy when traveling.

10/10 Excellent

ivan velinov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i will go back with my family!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food and modern design.
The staff was great and the food excellent. The room was nice size and comfortable. My only gripes with this hotel are 1) location is in the middle of know where 2) the room was VERY hot and the in-room A/C wasn't functioning because they were actually controlling it from a central area and they were trying to save money or something...but I slept miserable due to the excessive heat even with the windows open. I asked the staff to turn down the temp in our room, but whatever they did didn't seem to help. Opening windows helped a little but of course allows bugs in, so heat or heat and mosquitoes either way not a good solution and 3) the spa is nice, but the water in ALL of the pools needs to be heated....way too cold. This a very modern and unusual place and I would recommend it as well as stay there again....only in the cooler months. ;-)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ed & Mandy, Sandhurst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Lovely staff, good food and very comfortable. We really enjoyed our overall experience at this hotel. A couple of minor glitches i.e. safe not working and lost TV reception on last night. The hotel gym was very good. Food in restaurant is excellent and the cafe/bakery/bar (difficult to categorise) next door was fabulous. Try any of the ice creams, coffees, cakes or chocolates and you will not be disappointed. Not a great deal to do in immediate vicinity, but very good central launching point for day trips by car. Only downside is that I think the charge for access to spa and outside space to hotel guests is excessive. Though the spa pool is very attractive, it is a spa pool not a swimming pool (bit misleading).