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Iririki Island Resort & Spa

4.5 star property
Luxury resort on the beach, with 5 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Iririki Island Resort & Spa

5 outdoor pools, pool umbrellas, pool loungers
Exterior
Exterior
Property grounds
Deluxe Villa | Living area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • On private beach
    On private beach
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
The price is AU$422
includes taxes & fees
25 Nov - 26 Nov

Explore the area

Map
Iririki Island, Port Vila, Efate
  • Iririki Island
    1 min walk
  • Port Vila Market
    5 min walk
  • Parliament House
    6 min walk
  • Port Vila (VLI-Bauerfield)
    16 min drive

Room options

View all photos for Premium Waterfront Fare

Premium Waterfront Fare

Premium Waterfront Fare

Highlights

Furnished balcony or patio
Air conditioning
Fridge
HDTV
Renovated in 2015
Ceiling fan
Premium bedding
Blackout curtains
  • 42 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Villa

Deluxe Villa

Deluxe Villa

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
  • 70 sq m
  • Bay view
  • Sleeps 6
  • 2 King Beds

View all photos for Penthouse Suite

Penthouse Suite

Penthouse Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
  • 86 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Basic Room

Premium bedding, in-room safe, desk, blackout curtains

Basic Room

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Fridge
HDTV
Ceiling fan
Blackout curtains
Premium bedding
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Bungalow, Lagoon View

Premium Bungalow, Lagoon View

Premium Bungalow, Lagoon View

Highlights

Furnished balcony or patio
Air conditioning
Fridge
HDTV
Ceiling fan
Premium bedding
Blackout curtains
Private bathroom
  • 42 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Island fare

Premium bedding, in-room safe, desk, blackout curtains

Island fare

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Ceiling fan
Blackout curtains
  • 42 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Family Fare

Deluxe Family Fare

Deluxe Family Fare

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Ceiling fan
Blackout curtains
  • 60 sq m
  • Bay view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Ocean View Rooms

Deluxe Ocean View Rooms

Deluxe Ocean View Rooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Pool View Room

Deluxe Pool View Room

Deluxe Pool View Room

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
  • 72 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Aerial view

Warwick Le Lagon - Vanuatu

On private beach
Pool
Hot tub
Spa
4.2 out of 5, Very good, (871)
The price is AU$262
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Warwick Le Lagon - Vanuatu

About the area

Port Vila

Iririki Island Resort & Spa puts you in the heart of Port Vila, connected to a shopping centre and within a 20-minute stroll of Iririki Island and Port Vila Market. Highlights at this luxury resort include 4 restaurants, 5 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The bistro, Infinity Bar & Cafe, is open for lunch and dinner. With 2 poolside bars and 3 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and free kids' club. 1270 square feet (118 square metres) of event facilities include a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a children's swimming pool. Each morning free buffet breakfast is offered between 7:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4.5-property class Port Vila resort include National Museum and Independence Park.
View more Resorts in Port VilaOpens in a new window

What's nearby

  • Iririki Island - 1 min walk - 0.0 km
  • Port Vila Market - 5 min walk - 0.5 km
  • Independence Park - 8 min walk - 0.7 km
  • University of the South Pacific - 3 min drive - 2.0 km
  • Pango Point - 9 min drive - 6.3 km

Getting around

  • Port Vila (VLI-Bauerfield) - 16 min drive

Restaurants

  • ‪The Beach Bar - ‬10 min drive
  • ‪Port Vila Central Market - ‬6 min walk
  • ‪Stone Grill - ‬3 min drive
  • ‪Reefers Restaurant & Rum Bar - ‬2 min drive
  • ‪warhorse saloon - ‬18 min walk

About this property

Iririki Island Resort & Spa

Luxury resort on the beach, with 5 outdoor swimming pools
Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Iririki Island Resort & Spa, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool and outdoor tennis courts.

Smoking is allowed in designated areas at this 4.5-star Port Vila resort.

  • 103 guestrooms or units
  • 80 buildings
  • 4 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • 1270 sq ft of conference space
  • 118 sq. m of conference space
  • Built in 1986
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Bellhop
  • Smoking in designated areas
  • Swim-up bar
Iririki Island Resort & Spa offers 103 accommodations with a safe and coffee/tea makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers.

This Port Vila resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 3 bars/lounges
  • 4 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Azure Restaurant
  • Infinity Bar & Cafe

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room refrigerator
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (1,270 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 80 buildings
  • Banquet hall
  • Built in 1986
  • Designated smoking areas
  • Locally-owned and organised tours and activities

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must transfer via Boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Boat transfers to this property are boarded from the dock adjacent to the Grand Hotel and Casino.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Iririki Island Resort & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 140 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 40.00 per person (return)
  • Airport shuttle fee per child: AUD 40.00 (return), (from 3 to 13 years old)
  • Rollaway bed fee: AUD 140 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Iririki Island Resort
Iririki Island Hotel Port Vila
Iririki Island Port Vila
Iririki Island Resort Vanuatu/Port Vila
Vanuatu Iririki Resort
Iririki Island Resort Port Vila
Iririki Island Resort Spa
Iririki Resort Port Vila
Iririki Island & Spa Port Vila
Iririki Island Resort & Spa Resort
Iririki Island Resort & Spa Port Vila
Iririki Island Resort & Spa Resort Port Vila

Frequently asked questions

Is there a spa on site at Iririki Island Resort & Spa?

Yep, there is an onsite spa at Iririki Island Resort & Spa. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

How much does it cost to stay at Iririki Island Resort & Spa?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Iririki Island Resort & Spa on 25 Nov 2024 start from AU$422.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Iririki Island Resort & Spa have a pool?

Iririki Island Resort & Spa has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Iririki Island Resort & Spa?

Iririki Island Resort & Spa features a private beach, 2 poolside bars and 5 outdoor pools.

What makes Iririki Island Resort & Spa a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Iririki Island Resort & Spa.

Is Iririki Island Resort & Spa family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Iririki Island Resort & Spa is a hit with families.

Does Iririki Island Resort & Spa serve breakfast?

Sure does, complimentary buffet breakfast is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Iririki Island Resort & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Iririki Island Resort & Spa?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Iririki Island Resort & Spa?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Iririki Island Resort & Spa?

No, pets and service animals are not allowed.

Iririki Island Resort & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 214 out of 549 reviews" "
Rating 8 - Good. 219 out of 549 reviews" "
Rating 6 - Okay. 73 out of 549 reviews" "
Rating 4 - Poor. 25 out of 549 reviews" "
Rating 2 - Terrible. 18 out of 549 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ricky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the only thing we didnt like was the constant banging from the boat builders on the eastern side as we were in one of the front bungalows.we do understand that they are working.over all we had a great time and will be back.this was our second time there.we love it.cheers
Stayed 5 nights in Nov 2024

6/10 Okay

Martine

Travelled with family
Liked: Amenities
Disliked: Staff & service
This property has a lot of potential! The staff are not the most friendly, they either look fed up or they have no knowledge on what you ask them. No customer service at all. The place the rooms and the furniture looked tired. They really need a golf cart or some kind of vehicle to take you around as it is hilly and a hell of a lot of walking in humid hot heat.
Stayed 5 nights in Nov 2024

8/10 Good

Katherine

Travelled with family
Liked: Staff & service
Iririki sits in a working port and many of the fares/bures/rooms sit directly across from a shipyard and the waterfront grounds which can make for some really noisy nights like music till 2:30am especially when a show is on, anyone paying this much money doesn’t want to be kept up this late, maybe tourism Vanuatu and the resort could have a chat! There were many guests in the same boat as us, with some late sleepless nights. The resort has a bit to go to get to 4 or 5 stars especially with the money your spending is currently 4 stars, just from general detail of fittings in rooms, bathrooms, bed comfort Buffet breakfast was nice everyday, with a good mix of choices available. Availability to kayaks and paddle boards good, snorkelling was easy but then end of the jetty easily tips people off, some sort of improved floating jetty (not the 4 x 44 gallon drums tied together just like my home dam!) would be great for the less stable of guests to ease into and out of the water, flippers need an upgrade as guests walk in them ruining them, although good for a chuckle)! The buffet dinner with either Melanesian dance or fire dance wasn’t all its cracked up to be and at ~$65 AUD was pretty steep for a buffet. The boat/ferry landing team were lovely and conscientious to help everyone. On the whole the stay was relaxing, easy and safe to get around Port Vila, Jim and front concierge staff were very helpful.
Stayed 10 nights in Sep 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Kyloie

Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2024

6/10 Okay

Clinton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, pity about the WiFi, TV & Billing
The resort itself is great and majority of staff are friendly and welcoming. As return guests we were hoping to experience improvements in only a few areas, sadly this was not the case. Island-wide, unreliable and broken WiFi and TV, absolute chaos and confusion with the billing. Many of our fellow guests racked up huge mobile Internet bills as a result. Also, the lack of itemised billing can result in errors on checkout. Strongly suggest taking photos of each and every bill so they can be reconciled at checkout.
Stayed 5 nights in Aug 2024

10/10 Excellent

Robert Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a deluxe ocean view spa room - it was huge and the best view of the room options here. The resort is probably the best situated in Port Vila - a 5 minute boat ride and you're in the middle of PV. Very quiet, staff are so pleasant and it rubs off on the guests as everybody says hello. The only negative are the dodgy jetty connections to the boat, just a little jump. Would definitely stay here if I stayed in PV again. A big shout out to all the staff during my stay.
Stayed 7 nights in Jul 2024

8/10 Good

PAUL

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful getaway in a beautiful location with many options for activities on the island. We came as a couple. Things that may deter people is the noise from the nightclub (club lit?) across the water, aim for a room away from reception. It woke us both up on a couple of nights and I am a heavy sleeper. This island has hills and stairs, lots of stairs so if you are unable to navigate this might be an issue. There is a restaurant on one side of the island and can be a long walk if your accommodation is on the other side, especially with kids. The staff are absolutely fantastic. The ferry across to the mainland whenever you need it is great. We would visit again with knowing now where best accommodation is for a quiet spot.
Stayed 6 nights in Jul 2024

6/10 Okay

Tania

Travelled with family
Disliked: Property conditions & facilities
Our accommodation was run down and services were limited. It didn’t live up to the photos and was disappointing on arrival. We only stayed 3 nights and were happy to move on.
Stayed 3 nights in Jul 2024

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice resort. Poor administration.
Stayed 4 nights in Jul 2024

2/10 Terrible

Casey Jane

Disliked: Staff & service, property conditions & facilities
Due to Air Vanuatu going into liquidation I was unable to get on a flight to the resort. Expedia and myself were trying to ring them well over a month trying to get a refund and we both were ignored! Sent emails that were also ignored until recently when I rang everyday constantly. Service on the phone was poor and negligent and they never rang me back like they would say and now they are refusing to give my money back even though I was trying to initiate the refund well in the time I was eligible. I would not recommend booking with this resort until they fix their service to customers. You will be ignored, redirected, neglected and treated poorly by their customer service team.
Stayed 5 nights in Jun 2024

10/10 Excellent

Faith Catherine Saufo'i

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best time at Iririki for our honeymoon. It was absolutely perfect. Our room overlooked the water and it was cool, breezy, quiet. The staff at Iririki are phenomenal - really kind, everyone says hello and goes out of their way to make your time enjoyable. The food and drinks are awesome, the pools are clean and clear and refreshing. The ferry service is always running and you never have to wait more than a few minutes to catch it to Port Vila. Would definitely come here again and recommend this place to other people. Thank you Iririki resort!
Stayed 6 nights in Jun 2024

8/10 Good

Dana

Stayed 9 nights in May 2024

2/10 Terrible

Jessica Tracey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t give a review as flights were cancelled and the company has not refunded or provided a Credit for the accomodation. We would loved to have gone next year instead. We will seek a refund from our credit card.
Stayed 6 nights in May 2024

8/10 Good

Harrison

Stayed 1 night in Jun 2024

10/10 Excellent

Camille

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2024

6/10 Okay

dan Graham

Travelled with partner
Liked: Staff & service
Dont ever book with expedia. They booked air vanuatu flights that weren't even running, booked accommodation in nadi that i never seen. Very disappointing service trying to reorganise flights and accommodation. Thanks to expedia it was the worst holiday of my life which was supposed to be a happy engagement. Very very stressful, with no option of any refund or compensation for putting us through hell
Stayed 5 nights in May 2024

2/10 Terrible

mohammed

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor service
Stayed 4 nights in May 2024

6/10 Okay

Sara

Disliked: Property conditions & facilities
We stayed at the Iririki Resort for nine days, and ultimately left us with very mixed feelings. Overall, the resort is okay. The ‘Island Fare’ rooms have everything you need, there are pools, two bars, and a restaurant. Individually, the staff are friendly, and keen to engage. But, and it is a big but on final reflection, the property falls down on many of it’s promises. The website and brochures show glossy pictures of white sunlit beaches, gloriously blue pools, and promise plenty of amenities - from catamarans to kayaks to adequate seating at the pools. And this is where it comes apart. Those things either don’t exist, or are so tired as to be unusable, or ‘are coming but held up in a container. There is always an excuse. During our stay we had the TV and fridge in the room replaced because neither worked; couldn’t fix the leaking toilet because that was a bridge to far; had to fight to get a seat any day we wanted to sit at the pools; found our room left open and unattended…the list goes on. Notifications to management were met with sympathy but no action. In our last day, with Air Vanuatu having changed our flight 13 hours later, our request for a couple of hours later checkout (despite the room not being follow-on booked that day) was firmly ignored - the sympathetic desk staff being unable to get any answer from management. Overall, you get what you pay for - and if you eat/drink in the resort, pay you will - but be prepared for it not to live up to the hype.
Stayed 9 nights in Apr 2024

6/10 Okay

Aggie

Stayed 8 nights in Apr 2024

6/10 Okay

Despina

Travelled with group
Friendly staff. Resort needs some repairs. Internet dodgy
Stayed 7 nights in Apr 2024

4/10 Poor

Terry

Disliked: Amenities, property conditions & facilities
Beautiful place but if you looked around there was rubbish in places that you thought wow looks like it has been there for a while and visible. Poorly maintained tv that was almost impossible to work with no instructions. Payed a lot more to upgrade to an apartment with a spa bath that didn’t work and when you let the water out you could hear it coming out straight into the bushes outside. Real shame as it would end up in there crystal clear water right there. Some of the staff were absolutely useless
Stayed 2 nights in Apr 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

Lakshman

Liked: Cleanliness, staff & service, property conditions & facilities
The buggy service around the Island is pretty ordinary . Granted that they have to pick up and drop off guests all the time but there should be some priority given to some cases . eg: Like waiting to go to the airport with baggage. We waited for 45mins before we decided to walk up to the reception . we booked it for 12pm ( Dep at 1520hrs ) and at 1245 we decided to walk . This is not the fault of the operators ( drivers ) but management must give priority to departing Guests. More Island activities are needed to enhance the Experience. Maybe Jetskis .. More water activities , Also the Guest Experience staff ( who were great) should all be on the same page when selling activities ... sometimes we got 3 different versions of the same activities with no definitive proposals or offer . We give them credit as they tried their best to offer the deals . Overall we were very happy with the staff ( brilliant ) . Its a beautiful Island resort with So Much potential to grow your business. Suggest some input from the locals and survey guests on the spot instead of Online reviews ( most will not do it ) . Thank you for a great time.
Stayed 5 nights in Mar 2024

10/10 Excellent

Micheal

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The access to the island made it the perfect option for Vanuatu.
Stayed 5 nights in Mar 2024