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DoubleTree by Hilton Lansing

3.5 star property
Central hotel connected to the convention centre in Downtown Lansing with free airport shuttle
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Lansing

Lobby
Exterior
Lobby
Snack bar
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.2 out of 10

Very good

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Parking available
    Parking available
  • Gym
    Gym
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pool
    Pool

Explore the area

Map
111 N Grand Ave, Lansing, MI, 48933
  • Adado Riverfront Park
    6 min walk
  • Lansing Center
    6 min walk
  • Michigan State Capitol
    6 min walk
  • Lansing, MI (LAN-Capital Region Intl.)
    8 min drive

Room options

View all photos for Room, 2 Queen Beds, River View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, River View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • 27 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, River View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed, River View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • 27 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Mobility, Hearing, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible, Non Smoking (Mobility, Hearing, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

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4.6 out of 5, Wonderful, (328)
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for 1 night
includes taxes & fees
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About the area

Lansing

DoubleTree by Hilton Lansing puts you in the heart of Lansing, connected to the convention centre and within a 20-minute stroll of Lansing Center and Michigan State Capitol. Highlights at this hotel include a restaurant, an indoor swimming pool and a free airport shuttle. .The restaurant, Capitol City Grill, serves American cuisine and is open for breakfast and dinner. Capitol City Lounge is the hotel's own bar, serving drinks along with dinner. 10338 square feet (960 square metres) of event facilities include 13 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 3.5-property class Downtown Lansing hotel include Jackson Field and Michigan History Museum.

What's nearby

  • Lansing Center - 6 min walk - 0.5 km
  • Michigan State Capitol - 6 min walk - 0.6 km
  • Jackson Field - 8 min walk - 0.7 km
  • Michigan History Museum - 18 min walk - 1.5 km
  • Eastwood Towne Center - 6 min drive - 5.5 km

Getting around

  • East Lansing Station - 6 min drive
  • Lansing, MI (LAN-Capital Region Intl.) - 8 min drive

Restaurants

  • ‪Jalapenos - ‬8 min walk
  • ‪Midtown Brewing Co - ‬10 min walk
  • ‪Sidecar Slider Bar - ‬6 min walk
  • ‪Nuthouse Sports Grill - ‬7 min walk
  • ‪EnVie - ‬7 min walk

About this property

DoubleTree by Hilton Lansing

Central hotel connected to the convention centre in Downtown Lansing with free airport shuttle
DoubleTree by Hilton Lansing offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 13 meeting rooms are available. Event space at this hotel measures 10338 square feet (960 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Lansing. A roundtrip airport shuttle is free (available 24 hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Lansing hotel.

  • 1 building
  • 256 guestrooms or units
  • 11 levels
  • Conference rooms
  • 10338 sq ft of conference space
  • 960 sq. m of conference space
  • Built in 1986
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Lansing offers 256 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour free return airport shuttle on request
  • Covered parking on site (USD 15 per day)
  • Covered valet parking on site (USD 35 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 9 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Capitol City Grill
  • Capitol City Lounge
  • Made Market

Family friendly

  • Free cot
  • Mini-fridge
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Conference centre (10,338 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1986
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night
  • Breakage deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9 to 15 per person
  • Covered self-parking fee: USD 15.00 per day
  • Valet parking fee: USD 35 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lansing Radisson Hotel
Radisson Hotel Lansing
Radisson Lansing
Lansing Radisson
Radisson Hotel Lansing
DoubleTree by Hilton Lansing Hotel
DoubleTree by Hilton Lansing Lansing
Radisson Hotel Lansing At The Capitol
DoubleTree by Hilton Lansing Hotel Lansing

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Lansing?

DoubleTree by Hilton Lansing offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Lansing?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Lansing on 25 Nov 2024 start from AU$190.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Lansing?

Yep, DoubleTree by Hilton Lansing has a covered self car park for USD 15.00 per day. Onsite parking is limited.

Does DoubleTree by Hilton Lansing have a pool?

DoubleTree by Hilton Lansing has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

What makes DoubleTree by Hilton Lansing a romantic place to stay?

Garden-view dining and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at DoubleTree by Hilton Lansing.

Is DoubleTree by Hilton Lansing family-friendly?

You bet! With amenities such as children's meals and a free airport shuttle, as well as free infant beds and travel cots in the guestrooms, it's no surprise that DoubleTree by Hilton Lansing is a hit with families.

Does DoubleTree by Hilton Lansing serve breakfast?

Yep, cooked-to-order brekkie is served weekdays from 6:30 AM to 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Lansing?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at DoubleTree by Hilton Lansing?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Lansing?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at DoubleTree by Hilton Lansing?

No, only service animals are allowed.

DoubleTree by Hilton Lansing Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 77 out of 143 reviews" "
Rating 8 - Good. 27 out of 143 reviews" "
Rating 6 - Okay. 21 out of 143 reviews" "
Rating 4 - Poor. 10 out of 143 reviews" "
Rating 2 - Terrible. 8 out of 143 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our last stay was good but this time was great, love all the upgrades in room. Thanks again! Just don't like to pay for parking if staying in the hotel, come on. Great stay!!
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

10/10 Excellent

Johanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, hotel near stores, restaurants, buses, not far from metro/train. Great decoration. Even on busy street no noise. Will return
Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the discount
I got a good deal, otherwise I would probably have stayed somewhere else. It could be because Lansing was kind of dead at the time of our visit. No events at the convention center and the Lugnuts were out of town. This also made it possible to park on the street and avoid the expensive parking. The pool was nice. Hotels.com said there was a hot tub. There wasn’t. No biggie.
Stayed 4 nights in Aug 2024

6/10 Okay

Kathy

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Hannele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the capitol and in a safe area. We enjoyed being able to return at night. Beds were very comfortable !!
Stayed 2 nights in Jul 2024

10/10 Excellent

Aggregate

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two thumbs up
Very helpful staff and prompt valet service. My team and I will definitely stay here again on future business.
Stayed 3 nights in Jul 2024

8/10 Good

Suzan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 1 night in Jul 2024

10/10 Excellent

Peggy

Stayed 1 night in Jul 2024

8/10 Good

James

Liked: Cleanliness, staff & service
It is an old hotel that needs many upgrades starting with the elevators
Stayed 1 night in Jul 2024

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

sTACI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very nice Next to where i needed to be Would return
Stayed 3 nights in Jul 2024

8/10 Good

Meredith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Leah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
At the time we stayed, the elevators were under construction so it was a very long wait at times for the single working elevator. We ended up taking the stairs down from the 10th floor more than once due to long waits and full elevators.
Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

robert, alexandria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vast improvement over previous years. I appreciate the later hours for the bar and restaurant.
Stayed 1 night in Jun 2024

10/10 Excellent

Thuy

Stayed 1 night in Jun 2024

8/10 Good

Shimira, Pittsburgh

Business traveller, Travelled with partner
Disliked: Amenities
They didn't have any cookies.
Stayed 1 night in Jun 2024

6/10 Okay

Bonnie

Business traveller
Only one working elevator during large convention. Very slow service in the restaurant and bar when not busy.
Stayed 2 nights in Jun 2024

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff is fantastic and overall I liked the look and feel of the hotel. A few issues- I was put in a double bed room despite booking a king, the elevators are in need of maintenance, the door to the walking bridge back to the hotel was locked during the hours it was supposed to be open, and the air conditioning to the building has been out long enough that large portable ac units are placed throughout the lower floor lobby and dining areas. It works in the rooms but everywhere else felt hot and stuffy. And this is minor but the sprinkler in our room was jutting out of a rough cut hole in the drywall.

10/10 Excellent

Ashlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great! My wife and I came to town to celebrate our 5th anniversary and hit out town for pride fest. Stay was great. Room was very clean, shower was amazing. No complaints.
Stayed 1 night in Jun 2024

6/10 Okay

Jolene

Business traveller
Liked: Cleanliness, room comfort
Not Worth The Price Of Admission
This is a conference hotel in downtown Lansing with 11 or 12 floors, and at the time only had 1 working elevator. The desk staff was not welcoming and appeared to be annoyed by having to even wait on people. We were given free drink passes for the sundry or at the restaurant. The sundry was closed for the day, no worries. The bar/restaurant, however, was "please wait to be seated" but after the bartender and 2 waitstaff looked at us and didn't acknowledge our presence, we decided to go elsewhere. The room, was just another hotel room. It did have a nice view of the river, but there was just nothing making it stand out from the rest. The vanity in the bathroom had a broken leg, there was debris under it as well, the exhaust fan in the shower could stand to be cleaned, and the shower glass looked like they hadn't been cleaned from top to bottom in a week. Now, that said, they do have one of the nicest fitness rooms we have seen in a while and the pool area looked nice as well.
Stayed 1 night in Jun 2024