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Dulcinea Hotel and Suites

3.0 star property
Art Deco Lapu-Lapu hotel connected to the convention centre, steps from Gaisano Island Mall Mactan

Photo gallery for Dulcinea Hotel and Suites

1 bedroom, Egyptian cotton sheets, memory-foam beds, in-room safe
Reception
Lobby
Interior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
M.L Quezon National Highway, Pajo, Lapu-Lapu, Cebu, 6015
  • Gaisano Island Mall Mactan
    ‪3 min walk‬
  • Lapu-Lapu City Hall
    ‪5 min walk‬
  • Mactan Marina Mall
    ‪3 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Egyptian cotton bed sheets
Memory foam bed
Separate bedroom
Private bathroom
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, No Windows

1 bedroom, Egyptian cotton sheets, memory-foam beds, in-room safe

Studio, 1 King Bed, Non Smoking, No Windows

Highlights

Soundproofed
Air conditioning
Fridge
HDTV
Egyptian cotton bed sheets
Blackout curtains
Memory foam bed
Separate bedroom
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Egyptian cotton bed sheets
Memory foam bed
Separate bedroom
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the area

Lapu-Lapu

Dulcinea Hotel and Suites places you in the centre of Lapu-Lapu, connected to the convention centre and within a short 5-minute stroll of Gaisano Island Mall Mactan and Lapu-Lapu City Hall. Highlights at this Art Deco hotel include in-room free WiFi and LCD TVs. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include a snack bar/deli and laundry facilities. Each morning local cuisine breakfast is served between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of a free airport shuttle. .Places within a 15-minute drive of this 3-property class Lapu-Lapu hotel include SM City Cebu and Magellan's Cross.

What's nearby

  • Gaisano Island Mall Mactan - 3 min walk
  • Lapu-Lapu City Hall - 5 min walk
  • Mactan Marina Mall - 3 min drive
  • Cebu Yacht Club - 4 min drive
  • SM City Cebu - 8 min drive

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 11 min drive

Restaurants

  • ‪Sachi Authentic Japanese Ramen Okonomiyaki - ‬7 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Banri Noodle House - ‬4 min walk
  • ‪Jollibee - ‬3 min walk
  • ‪Sinangag Station - ‬7 min walk

About this property

Dulcinea Hotel and Suites

Art Deco Lapu-Lapu hotel connected to the convention centre, steps from Gaisano Island Mall Mactan
There's a snack bar/deli on site. WiFi is free in public spaces. A roundtrip airport shuttle is free (available on request). Gift shops/newsstands, tour/ticket assistance, and concierge services are also featured at the business-friendly Dulcinea Hotel and Suites. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco Lapu-Lapu hotel.

  • 1 building
  • 18 guestrooms or units
  • 3 levels
  • Built in 2009
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers for purchase
  • Smoking in designated areas
Dulcinea Hotel and Suites offers 18 air-conditioned accommodations with a safe and designer toiletries. Memory foam beds feature Egyptian cotton sheets. 32-inch LCD televisions come with premium digital channels.

Bathrooms include a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Filipino, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 2:00 AM on request
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: PHP 150 for adults and PHP 150 for children
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Dulcinea Hotel and Suites

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 750.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately PHP 150 for adults and from PHP 150 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 750.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Dulcinea Hotel
Dulcinea Hotel Lapu Lapu
Dulcinea Lapu Lapu
Dulcinea Hotel And Suites Cebu Island/Mactan Island
Dulcinea Hotel Lapu-Lapu
Dulcinea Lapu-Lapu
Dulcinea Hotel Suites
Dulcinea And Suites Lapu Lapu
Dulcinea Hotel and Suites Hotel
Dulcinea Hotel and Suites Lapu-Lapu
Dulcinea Hotel and Suites Hotel Lapu-Lapu

Frequently asked questions

What is the cancellation policy at Dulcinea Hotel and Suites?

Dulcinea Hotel and Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Dulcinea Hotel and Suites?

Yep, Dulcinea Hotel and Suites has a free self car park. Onsite parking is limited.

What makes Dulcinea Hotel and Suites a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Dulcinea Hotel and Suites.

Does Dulcinea Hotel and Suites serve breakfast?

Yeah, local cuisine breakfast is served daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Dulcinea Hotel and Suites?

Yep, there's a free airport shuttle that runs from 6:00 AM - 2:00 AM on request.

What time are check-in & check-out at Dulcinea Hotel and Suites?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Dulcinea Hotel and Suites?

No, pets and service animals are not allowed.

Dulcinea Hotel and Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 89 out of 350 reviews
Rating 8 - Good. 164 out of 350 reviews
Rating 6 - Okay. 65 out of 350 reviews
Rating 4 - Poor. 20 out of 350 reviews
Rating 2 - Terrible. 12 out of 350 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Martin

Travelled with group
Disliked: Staff & service
No wifi
Hotel advertises wifi but has none. They have changed to a quarantine hotel and attempted to refuse to honor reservation. We had to be very insistent
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Dec 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2020

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emergency Stay.
It was an emergency stay and they took good care of my parents. They returned from the US after many attempts and as soon as they arrived in Cebu it was locked down.
Stayed 4 nights in Jun 2020

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay here.
Quaint hotel with friendly staff. Not the easiest place to find as it's set back from the road and located on the second floor. Still, once there enjoyed the stay and had no problems whatsoever.
Stayed 1 night in Mar 2020

10/10 Excellent

NECITO JR.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
No elevator. Staff was great breakfast great. Good rates. 10 minute from airport
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Staff & service
Close to all amenities like restaurants, malls, and entertainment areas.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Difficult to find. Room was specious and clean but offered no view. Breakfast is a choice of two meal, no buffet. No amenities except foe for airport shuttle. Bathroom is slippery if wet and its a high step to get in and out of the tub. If i knew what the hotel looked like crim the outide i would have booked elsewhere. There is construction going on all hours of the night and a night club is near by so forget about sleeping at night.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need elevetor
Stayed 1 night in Jan 2020

8/10 Good

JSalvador, Maryland

Travelled with partner
It was not a perfect stay but I have nothing to complaint about. If there were any flows these are situations that you experience in any 5-star hotel. Staff were polite helpful and courteous. Even the shuttle driver was very helpful. Kudos to you guys.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay.
Great place to stay. Clean, great service, friendly staff.
Stayed 2 nights in Nov 2019

6/10 Okay

Paul

Stayed 1 night in Nov 2019

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd stay staff has always been great.only dislike is stairs walk but staff makes it worth walk
Stayed 1 night in Oct 2019

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and convenient
Place was clean and very reasonably priced, but the service (especially at the front desk) was very nice and accommodating. Close to the airport with a free shuttle.
Stayed 3 nights in Oct 2019

6/10 Okay

Reign

Travelled with partner
Liked: Cleanliness, staff & service
Room was good nice and big. but it would be nice if they have simple things, simple but big help like a clock for their foeign costumers to see local time. It has a complementary drinks but if you want tea or coffee you have to ask for a kettle, it doesnt make sense why they didnt have it inside our room for easy access. also need a good toilet seat, it was wobbly, falling appart and too small for the toilet bowl itself. Nice breakfast but too bad we found a bug on our bacon. Overall it was a good stay we didnt take it too much of a deal because we we're just staying overnight.
Stayed 1 night in Sep 2019

10/10 Excellent

Kurkin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
The price was right and its a good place to sleep, however its not a very nice hotel, and the hotel is located above a gay club/bar. Location near a mall but far from everything else (including the airport).
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Jac

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the airport and has free shuttle and breakfast
Stayed 1 night in Sep 2019