Mövenpick Hotel Mactan Island Cebu

5.0 star property
Resort with private beach and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mövenpick Hotel Mactan Island Cebu

Outdoor pool, pool umbrellas, pool loungers
Sports facility
View from property
Suite, 1 King Bed, Sea View
Minibar, in-room safe, individually decorated, individually furnished

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast available
  • On private beach
  • Hot tub
  • Parking included
  • Bar

Explore the area

Map
Punta Engano, Mactan Island, Lapu-Lapu, Cebu, 6015
  • CHI, The Spa
    6 min walk
  • Mactan Shrine
    11 min walk
  • Magellan Monument
    11 min walk
  • Cebu (CEB-Mactan - Cebu Intl.)
    20 min drive

Room options

Deluxe Room, 1 King Bed, Sea View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room, Sea View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Twin Room (Premier)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

Suite, 1 King Bed, View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Sea View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Premier Suite, 1 Bedroom

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 65 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Family Suite, 2 Bedrooms, Ocean View (Premier)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 99 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room, View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

About the area

Lapu-Lapu

A luxury stay in Lapu-Lapu awaits you at Mövenpick Hotel Mactan Island Cebu. Within just a 15-minute stroll, you'll find CHI, The Spa and Mactan Shrine. Highlights at this beachfront resort include 3 restaurants, a full-service spa and a private beach. .A relaxing visit to Spa del Mar can include deep-tissue massages, hot stone massages, aromatherapy and reflexology along with access to the hot tub. The restaurant, The Sails, is open for breakfast, lunch and dinner. Ibiza Beach Club is the resort's own tapas bar, serving drinks along with dinner and light fare. Enjoy the outdoor swimming pool, marina, gym and Hot tub. 5005 square feet (465 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a sauna and a children's swimming pool. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free shopping centre shuttle. .Within a 30-minute drive of this 5-property class Lapu-Lapu resort, attractions include SM City Cebu and Magellan's Cross.

What's nearby

  • Magellan Monument - 11 min walk - 1.0 km
  • Jpark Island Waterpark - 6 min drive - 5.4 km
  • Mactan Marina Mall - 8 min drive - 6.9 km
  • Gaisano Grand Mall Mactan - 9 min drive - 8.0 km
  • Cebu Yacht Club - 9 min drive - 7.2 km

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 20 min drive

Restaurants

  • ‪Starbucks - ‬17 min walk
  • ‪Chimac Chicken & Beer - ‬16 min walk
  • ‪The Mactan Newtown - ‬19 min walk
  • ‪Acqua - ‬7 min walk
  • ‪Tea of Spring - ‬7 min walk

About this property

Mövenpick Hotel Mactan Island Cebu

Resort with private beach and full-service spa
Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Mövenpick Hotel Mactan Island Cebu, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and scuba diving.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. WiFi is free in public spaces. This luxury resort also offers an outdoor pool, a children's pool and a health club. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Lapu-Lapu resort.

  • 245 guestrooms or units
  • 22 levels
  • 3 dining venues
  • Conference rooms
  • 5005 sq ft of conference space
  • 465 sq. m of conference space
  • Built in 2004
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Mövenpick Hotel Mactan Island Cebu offers 245 accommodations with minibars and a safe. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. 32-inch LED televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Spa del Mar has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: PHP 1,200 for adults and PHP 600 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ibiza Beach Club
  • Lobby Lounge
  • The Forum
  • The Sails

Family friendly

  • Children's pool
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (5,005 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Spa tub
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar in shower
  • In-room roll-in shower
  • Lift
  • Portable bathtub seat
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 22 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mövenpick Hotel Mactan Island Cebu

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 1200 for adults and from PHP 600 for children
  • Airport shuttle fee: PHP 1400 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cebu Moevenpick
Moevenpick Cebu
Moevenpick Hotel Cebu
Moevenpick Hotel Mactan Island
Movenpick Hotel Cebu
Moevenpick Mactan Island Cebu
Lapu Lapu Hilton
Movenpick Mactan Island Cebu
Movenpick Cebu
Moevenpick Hotel Mactan Island Cebu Cebu Island
Movenpick Resort & Spa Cebu Hotel Lapu Lapu
Movenpick Hotel Mactan Island Cebu Resort Lapu-Lapu
Movenpick Hotel Mactan Island Cebu Lapu-Lapu
Mövenpick Hotel Cebu
Mövenpick Mactan Island Cebu
Mövenpick Cebu
Mövenpick Hotel Mactan Island Cebu
Movenpick Mactan Island Cebu
Movenpick Hotel Mactan Island Cebu
Mövenpick Hotel Mactan Island Cebu Resort
Mövenpick Hotel Mactan Island Cebu Lapu-Lapu
Mövenpick Hotel Mactan Island Cebu Resort Lapu-Lapu

Frequently asked questions

What is the cancellation policy at Mövenpick Hotel Mactan Island Cebu?

Mövenpick Hotel Mactan Island Cebu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mövenpick Hotel Mactan Island Cebu?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Mövenpick Hotel Mactan Island Cebu on 18 Dec 2024 start from AU$255.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mövenpick Hotel Mactan Island Cebu?

Yep, Mövenpick Hotel Mactan Island Cebu has a free self car park.

Is there a spa on site at Mövenpick Hotel Mactan Island Cebu?

Yep, Spa del Mar is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Mövenpick Hotel Mactan Island Cebu have a pool?

Mövenpick Hotel Mactan Island Cebu has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Mövenpick Hotel Mactan Island Cebu?

Mövenpick Hotel Mactan Island Cebu features a private beach, a full-service spa and a health club. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Mövenpick Hotel Mactan Island Cebu a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and private balconies in the guestrooms, help set the scene for a romantic weekend at Mövenpick Hotel Mactan Island Cebu.

Is Mövenpick Hotel Mactan Island Cebu family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Mövenpick Hotel Mactan Island Cebu is a hit with families.

Are there hot tubs in the rooms at Mövenpick Hotel Mactan Island Cebu?

No, but there are deep-soaking baths in the guestrooms.

Does Mövenpick Hotel Mactan Island Cebu serve breakfast?

Yeah, buffet breakfast is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Mövenpick Hotel Mactan Island Cebu?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Mövenpick Hotel Mactan Island Cebu?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mövenpick Hotel Mactan Island Cebu?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mövenpick Hotel Mactan Island Cebu?

No, pets and service animals are not allowed.

Mövenpick Hotel Mactan Island Cebu Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 540 out of 1000 reviews" "
Rating 8 - Good. 308 out of 1000 reviews" "
Rating 6 - Okay. 79 out of 1000 reviews" "
Rating 4 - Poor. 34 out of 1000 reviews" "
Rating 2 - Terrible. 39 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marive

Stayed 5 nights in Mar 2024

8/10 Good

syed zahir

Stayed 1 night in Aug 2024

8/10 Good

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star customer service (even I bit too much because the hotel was quite empty so staff weren’t busy, everything someone would pass by all staff members would greet and ask if something was needed). Things that could be improved: I was only there for 1 day, went to order a fresh juice and they didn’t have mangoes available which is a bit strange for a 5 star hotel in the Philippines. Also, the beach and pool are all covered in shade from 3pm which is a bit annoying (specially being only 1 day and check in being at 3pm) due to how tall the buildings of the hotel are and the direction of the sun (so if you want to make use of the pool/beach, the morning is your best option). Breakfast is not included so if you want you can reserve the day before so it’s cheaper rather than on the day, but they ask you to pay for it in advance which I found a bit weird? It’s is a good quality breakfast but extremely high price even for what it is. There’s also some construction going on by the beach which is a little frustrating due to noise and view. Please note the “sea view” room it’s a trap! You would have to book “ocean view” in order to actually have view to the beach! Got a free upgrade which was nice but annoying when I got there and was faced with a view to the next building and only a little bit of an actual sea view. The hotel massage service/spa is an absolute rip off - there’s a really nice spa right outside the hotel 1 min walk instead. Sunrise from balcony of ocean view is top!
Stayed 1 night in Jun 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Stayed 15 nights in Jul 2024

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing, the wife and I had a great time and the staff is so friendly. Lester was the absolute best and started each day with us at breakfast and was a such a pleasure to see. Bar could use some stronger drinks but overall very pleased!
Stayed 14 nights in Jul 2024

10/10 Excellent

Juliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tivemos um problema com o chuveiro do nosso quarto e prontamente nos relocaram para um quarto maior. A equipe é incrível, todos sorridentes e prestativos. A comida é mto boa, com cardápio variado. Café da manhã é ok. Tudo mto limpo, apesar de achar que precisa de uma melhor reparação nos banheiros. Mas dou cinco estrelas pq valeu a pena
Stayed 7 nights in Jul 2024

10/10 Excellent

Eugenio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely incredible. Very kind and attentive. Lester in particular was awesome. Him and the staff made the stay a very easy 10/10. If you're looking to stay on the island, this is definitely a top choice. Will stay here again.
Stayed 2 nights in Jul 2024

8/10 Good

Georges

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: the gym the property is big and has everything the wifi is good the staff are really great, i arrived early and was allowed to check in early the water activities by the beach are great overall facilities are good private beach Cons: i was on the 10th floor which had a mould smell no international plug socket so have a converter
Stayed 1 night in Jun 2024

10/10 Excellent

Ricalinda

Stayed 2 nights in Jun 2024

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay to relax on a quiet beach with newly remodeled rooms. Delicious breakfast buffet and evening meals where wonderful. We will miss the staff that greeted us with smiles and assisted in every fashion. We would highly recommend!!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Vicente

Happy stay
Extremely beautiful place and friendly staff. Thanks to Jerry for getting out of his way to help us with our other issues ( we need new lock for our luggage)Of course to the general manager Simon and Giovanni who’s always checking on every guest to make sure they are okay. We hope we can go back there again and explore other places
Stayed 3 nights in May 2024

4/10 Poor

MARITA, CANYON COUNTRY

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
All the staff was very friendly and accommodating. The spa was excellent. Sadly the property is very old - needs to be renovated. My airconditioning wasn’t working properly- does not get to max cold. Maintenance came 2x but still it wasn’t working. Given a mist/cooler but it was too noisy. Bathroom does not have a bidet or the water source beside the toilet. Really needs to be upgraded.
Stayed 3 nights in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best staff ever!
The best service and the friendliest staff anywhere on Mactan Island. Clean Rooms great pool and beach area and as previously mentioned the best staff ever! I will definitely be staying there again.
Stayed 2 nights in May 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
staffs were kind overall, room is very very old. never going back.
Stayed 1 night in May 2024

10/10 Excellent

Dwayne, Chipley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the fact the staff treats you like family. They will go out there way to make your experience the best that they can. Noel from the beach outstanding person. Eric from guest service outstanding. Rochelle the captain waiter is wonderful. Lester is wonderful. Its wonderful to have found this place and i will be coming back.
Stayed 7 nights in May 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I loved Movenpick the friendly staff and breakfast and the quietness of the are. Thank you we will be back again one day.
Stayed 4 nights in May 2024

4/10 Poor

Marly, Lynnwood

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Michael, anacortes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What makes the Mövenpick extraordinary is the staff, I travel a lot and stay at many very nice establishments, in this case it was not as much as the place being the star as the staff. Raymond, Noel, Janice, Rochelle, Gabriel & Giovanni were the kindest most polite attentive members of staff i have ever encountered during my travels. The smiles and conversation were above and beyond. there are also some others at the front desk and spa that i can't remember the names of that did a stellar job. If i had one off note i would have loved to see Ibeza in all its glory sana all it returns. walking distance to so many places and the breakfast and food was amazing!
Stayed 14 nights in Apr 2024

10/10 Excellent

Joy

Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Movenpick = Definition of Five Star Hotel. My second time here and will definitely return again.
Stayed 5 nights in Apr 2024

10/10 Excellent

Jacob, Riverbank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m going to start out with saying that this hotel is probably amongst the best if not THE best hotel experience I’ve had . ALL the staff are super helpful and friendly. We’re always there to accommodate your needs. Excellent breakfast. Awesome view right by the ocean. Tight security. Always got a taxi on call and can help you find where your trying to go. I’d stay agin 👌
Stayed 1 night in Mar 2024

8/10 Good

Nobuo

Stayed 5 nights in Mar 2024