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Grecian Bay Hotel

5.0 star property
Hotel with private beach and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grecian Bay Hotel

Standard Room, Sea View
Indoor pool, outdoor pool, open 8:00 AM to 6:00 PM, pool umbrellas
Luxury Bungalow, Sea View (Suite) | Beach/ocean view
Indoor spa tub
Aerial view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • On private beach
    On private beach
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Room service
    Room service
The price is AU$242
includes taxes & fees
1 Dec - 2 Dec

Explore the area

Map
Kryo Nero Avenue 32, Ayia Napa, 5340
  • Pantachou Beach
    5 min walk
  • THALASSA Municipal Museum
    9 min walk
  • Ayia Napa Sculpture Park
    10 min walk
  • Larnaca (LCA-Larnaca Intl.)
    43 min drive

Room options

View all photos for Family Room

Family Room

Family Room

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Luxury Bungalow, Sea View (Suite)

Minibar, in-room safe, desk, laptop workspace

Luxury Bungalow, Sea View (Suite)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
TV
  • 59 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 4 Single Sofa Beds

View all photos for Bungalow, Garden View, Garden Area

Bungalow, Garden View, Garden Area

Bungalow, Garden View, Garden Area

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
TV
Blackout curtains
Separate bedroom
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite, Sea View

Presidential Suite, Sea View | View from room

Presidential Suite, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Dining table
TV
  • 64 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Villa, Beachfront

Minibar, in-room safe, desk, laptop workspace

Villa, Beachfront

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
  • 86 sq m
  • Sleeps 6
  • 1 King Bed, 1 Single Bed and 1 Single Sofa Bed

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 2 Single Beds and 1 Large Single Bed

View all photos for Standard Room, Sea View

Standard Room, Sea View

Standard Room, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
  • 28 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 64 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, Partial Sea View

Standard Room, Partial Sea View

Standard Room, Partial Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
  • 28 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Dining table
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Double Sea View (2Ad)

  • Sleeps 2

Triple (Without Cot)

  • Sleeps 3

Single Room

  • Sleeps 1

Double With Extra Bed

  • Sleeps 3

Double/Twin With Balcony Side Sea View 2/3 Pax

  • Sleeps 3

Double Side Sea View

  • Sleeps 2

Double

  • Sleeps 2

Single

  • Sleeps 1

Twin With Extra Bed

  • Sleeps 3

Triple

  • Sleeps 3

Double Room

  • Sleeps 2

Double Single Use

  • Sleeps 1

Triple Side Sea View (3Ad)

  • Sleeps 3

Twin Room Single Use

  • Sleeps 1

Double / Twin 2 Ad+1 Chd (Extra Bed Or Sofa Bed)

  • Sleeps 3

Double/Twin

  • Sleeps 2

Double/Twin With Balcony Sea View 2/3 Pax

  • Sleeps 3

Double/Twin Side Sea View (2Ad)

  • Sleeps 2

Double/Twin Sea View (2Ad)

  • Sleeps 2

Double/Twin With Balcony 2/3 Pax

  • Sleeps 3

Twin Room 1/2 Pax

  • Sleeps 2

Similar properties

Aerial view

Limanaki Beach Hotel

Pool
Breakfast included
Kids pool
Parking included
4.4 out of 5, Excellent, (229)
The price is AU$192
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Limanaki Beach Hotel

About the area

Ayia Napa

A luxury stay in Ayia Napa awaits you at Grecian Bay Hotel. You'll find Pantachou Beach a few steps away and THALASSA Municipal Museum within a 10-minute stroll. Highlights at this beachfront hotel include 4 restaurants, a full-service spa and a private beach. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The restaurant, Aurora, is open for breakfast and lunch. Cork Bar is the hotel's own bar. Enjoy the indoor swimming pool, outdoor swimming pool, free kids' club and gym. Business travelers can take advantage of meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, an outdoor tennis court and a Turkish bath/hammam. Free buffet breakfast is available daily between 7 AM and 10:00 AM. There's also free self parking, along with the convenience of car rentals on site. .Places within a 15-minute walk of this 5-property class Ayia Napa City Center hotel include Ayia Napa Sculpture Park and Ayia Napa Monastery.

What's nearby

  • THALASSA Municipal Museum - 9 min walk - 0.8 km
  • Grecian Bay Beach - 11 min walk - 1.0 km
  • Ayia Napa Monastery - 13 min walk - 1.1 km
  • Fig Tree Bay - 11 min drive - 9.6 km
  • Nissi Beach - 12 min drive - 4.0 km

Getting around

  • Larnaca (LCA-Larnaca Intl.) - 43 min drive

Restaurants

  • ‪Vassos (Psarolimano) Fish Tavern - ‬14 min walk
  • ‪Napa Star Inn - ‬13 min walk
  • ‪Kaliva On The Beach - ‬10 min walk
  • ‪Sesoula Kalamaki - ‬13 min walk
  • ‪Jello - ‬13 min walk

About this property

Grecian Bay Hotel

Hotel with private beach and full-service spa
Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with umbrellas and beach club on site (surcharge). Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grecian Bay Hotel such as a complimentary children's club and an outdoor pool.

Free breakfast is served daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This luxury hotel also offers a children's pool, outdoor tennis courts and a health club. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Ayia Napa hotel.

  • 273 guestrooms or units
  • 2 buildings
  • 4 dining venues
  • Conference rooms
  • Built in 1978
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Grecian Bay Hotel offers 273 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Televisions come with cable channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Languages

English, German, Greek, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:00 AM
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aurora
  • Cork Bar
  • Esperia
  • Fishermans Hut
  • Restaurant D or

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1978
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between 6 December and 31 March.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.63 per person, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. This property uses solar energy, plus a grey water recycling system. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grecian Bay
Grecian Bay Ayia Napa
Grecian Bay Hotel
Grecian Bay Hotel Ayia Napa
Hotel Grecian
Hotel Grecian Bay
Grecian Bay Hotel Hotel
Grecian Bay Hotel Ayia Napa
Grecian Bay Hotel Hotel Ayia Napa

Frequently asked questions

What is the cancellation policy at Grecian Bay Hotel?

Grecian Bay Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grecian Bay Hotel?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Grecian Bay Hotel on 1 Dec 2024 start from AU$240.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grecian Bay Hotel?

Yep, Grecian Bay Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Grecian Bay Hotel?

Yep, Grecian Bay Hotel is a short 11-minute walk from Grecian Bay Beach. Fun beach activities include jet skiing, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Grecian Bay Hotel?

Yep, there is an onsite spa at Grecian Bay Hotel. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Grecian Bay Hotel have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 6:00 PM.

What luxury perks are available at Grecian Bay Hotel?

Grecian Bay Hotel features a private beach, a full-service spa and a health club.

What makes Grecian Bay Hotel a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Grecian Bay Hotel.

Is Grecian Bay Hotel family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Grecian Bay Hotel is a hit with families.

Does Grecian Bay Hotel serve breakfast?

Yep, free buffet brekkie is offered daily from 7 AM to 10:00 AM.

Is there a free airport shuttle available at Grecian Bay Hotel?

No, Grecian Bay Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Grecian Bay Hotel?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grecian Bay Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Grecian Bay Hotel?

No, pets are not allowed.

Grecian Bay Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 231 out of 401 reviews" "
Rating 8 - Good. 123 out of 401 reviews" "
Rating 6 - Okay. 31 out of 401 reviews" "
Rating 4 - Poor. 9 out of 401 reviews" "
Rating 2 - Terrible. 7 out of 401 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yaakov

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2024

10/10 Excellent

Dhara Saurabh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 4 nights in Aug 2024

2/10 Terrible

Chitvun

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the reception staff was rude when requesting child milk. When ask for complimentary water bottles in the room they didn’t deliver. Charged for baby milk which in the past hotels I have stayed they didn’t. Staff not helpful. Called up room service with no answer. When asking for additional water bill one of the staff said we had to call room service who don’t even pick up. I would not recommend this hotel and this is def not a 5 start hotel to me. No clear guides on reserving chairs near the pool. Really disappointed and would not stay in this franchise of hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and beach. Area was perfect, lots if bars and restaurants
Stayed 1 night in Aug 2024

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jul 2024

6/10 Okay

Farid

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This not a 5 stars hotel. Rooms are old and need updating. Amenities and staff service below average. Will not stay in this hotel again. Beach is very nice. Close to restaurants and shops
Stayed 5 nights in Jul 2024

10/10 Excellent

FUAD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

4/10 Poor

Filios, Brookline

Disliked: Staff & service, amenities, property conditions & facilities
Outdated property with limited dining options
Stayed 1 night in Jul 2024

10/10 Excellent

Irma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

2/10 Terrible

Anne

Stayed 4 nights in Jun 2024

6/10 Okay

Martin

Liked: Cleanliness
Stayed 2 nights in Jun 2024

8/10 Good

Emad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Giorgios

Stayed 3 nights in May 2024

10/10 Excellent

David, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Grecian Bay. We had a problem with our room safe, and it was corrected quickly by the staff. The beach area is divine! Good karma all around for this hotel. And the view from our room was spectacular!
Stayed 7 nights in May 2024

10/10 Excellent

Salah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Salah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Beach Hotel
Beautiful beach hotel. Next to a sandy beach, a beautiful, comfortable hotel with all the amenities. The room was large and very comfortable and very clean. Breakfast was amazing. Staff were super friendly. Would definitely stay here again and recommend to friends and family. 😀
Stayed 1 night in Apr 2024

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at Grecian Bay Hotel. Helpful staff, amazing and delicious breakfast, outstanding beach well-located. Would love to return someday. Only complaint is one that applies widely to Cyprus-- smoking. It's hard to get away from the smokers.
Stayed 5 nights in Apr 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a great staff
Stayed 6 nights in Mar 2024

10/10 Excellent

Beverley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel on a lovely bay
Lovely hotel. Good sized comfortable room. On a wonderful bay with easy walk into Aiya Napa. Private beach area a bonus. Out of season so only the evening buffet restaurant open which was only passable. Breakfast plentiful but a bit bland. Nice bar. Staff super.
Stayed 7 nights in Mar 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
Definitely not a five star experience
Average by all means.several instances that they fell short. Reception desk employee dismissive attitude giving a smirk, waiters not willing to answer to typical questions eg at what time is the buffet tomorrow. Lack of management supervision in most , not all , areas. Worn out and uncomfortable sofa beds , not thoroughly cleaned bed sheets.
Stayed 2 nights in Mar 2024