6/10 Okay
Leslie S.
18 Feb 2025
Disliked: Cleanliness
dirty
upon arrival we noticed the house was dirty; crumbs on the kitchen shelves, floor dirt looked like it was swept into the pantry floor, black dog hair everywhere, vacuum cleaner was plugged up so we needed to unplug before using, dryer lint filter was also plugged. Dog hair, lint, and clothes behind the dryer. Dog hair in the master bedroom tub. We were unable to put any recycle or garbage in the containers as they were both packed full. We told all this to the host, he apologized and had another cleaner come address the items we mentioned. That cleaner was there for over 4 hours. 2 weeks later we had guests and they could not sleep in the beds. In 1 bed there were used kleenex between the sheets and in the other dog hair in the sheets. We had to wash all the linen in order for them to sleep in the beds. I mentioned this to the host and his reply was "well I sent over a new cleaner to adjust the first items you mentioned". I replied "what about the beds?". The host never responded.
Leslie S.
Stayed 34 nights in Jan 2025