4/10 Poor
Giuseppe
Business traveller
23 Jan 2025
Liked: Room comfort
Disliked: Cleanliness
over all review
The hotel’s location is excellent, and the bed was comfortable with good-quality towels. However, the overall cleanliness left much to be desired. There were visible residues or stains on the closet door, table, and couch. We had to cover the couch due to its dirty and heavily stained condition. Unfortunately, the jacuzzi was also unusable because of significant staining, which suggested a lack of thorough cleaning. The sink was clogged, and my husband had to remove a hair clog, which was an unpleasant experience.
Additionally, I discovered after booking that this was a condo-style accommodation rather than a hotel suite, which explained the lack of housekeeping. While I accept responsibility for not noticing this detail during booking, it’s an oversight that hasn’t occurred in my past travel experiences.
Despite the convenient location, I wouldn’t choose to stay here again. Cleanliness and maintenance are paramount, and I would prefer to stay at a 4.5-star hotel that upholds the standards its rating suggests.
Giuseppe
Stayed 3 nights in Jan 2025