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PLAZA INN Heilbronn

3.0 star property
Family-friendly hotel connected to a shopping centre in Heilbronn with a full-service spa
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for PLAZA INN Heilbronn

Daily continental breakfast (EUR 13.00 per person)
Shower, hair dryer, towels, soap
Comfort Room, 1 Double Bed
Bar (on property)
Shower, hair dryer, towels, soap

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
  • Bar
  • Spa
  • Parking available
  • Pet-friendly
  • Laundry

Explore the area

Map
Kastellstrasse 64, 64, Heilbronn, BW, 74080

Room options

Similar properties

Exterior

Holiday Inn Express Heilbronn, an IHG Hotel

Breakfast included
Pet-friendly
Free WiFi
Air conditioning
4.5 out of 5, Wonderful, (45)
The price is AU$139
for 1 night
includes taxes & fees
19 Jan - 20 Jan
Holiday Inn Express Heilbronn, an IHG Hotel

About the area

Heilbronn

At Best Western Hotel Am Kastell, you'll be connected to a shopping centre and 1.2 km (0.7 mi) from Casino Chuck A Luck. Highlights at this family-friendly hotel include a full-service spa, a restaurant and a bar/lounge. .Enjoy the gym and sauna as well as access to bike hire and a playground. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Continental breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 30-minute walk of this 3-property class Heilbronn hotel include Knorr Arena and BuGa beach.

Getting around

  • Industrieplatz S-Bahn - 4 min drive
  • Heilbronn Böckingen Sonnenbrunnen Station - 12 min walk
  • Stuttgart (STR) - 70 min drive

Restaurants

  • Club Kaiser Skybar
  • La Taverna
  • Hartmans
  • Inklusions-Café Samocca
  • Lehners Wirtshaus Heilbronn

About this property

PLAZA INN Heilbronn

Family-friendly hotel connected to a shopping centre in Heilbronn with a full-service spa
Best Western Hotel Am Kastell offers its guests a full-service spa, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Best Western Hotel Am Kastell. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Heilbronn hotel.

  • 107 guestrooms or units
  • 3 levels
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Best Western Hotel Am Kastell offers 107 air-conditioned accommodations with a safe and complimentary bottles of water. 42-inch flat-screen televisions come with satellite channels. Bathrooms include a shower and hairdryers.

This Heilbronn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Languages

English, German, Romanian, Russian, Turkish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (EUR 10 per night)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 13 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Books
  • Full-service spa
  • Gym
  • Playground
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Handrails in stairways (74 centimetre high)
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome for a fee
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 10 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 13.00 per person
  • Secured self-parking fee: EUR 10.00 per night
  • A pet fee will be charged
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 10 per night
  • Facilities fee: EUR 8.00 per person, per day and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

PLAZA INN Heilbronn Hotel
PLAZA INN Heilbronn Heilbronn
Best Western Hotel Am Kastell
PLAZA INN Heilbronn Hotel Heilbronn

Frequently asked questions

Is parking available at Best Western Hotel Am Kastell?

Yep, Best Western Hotel Am Kastell has a secured self car park for EUR 10.00 per night.

Are there any beaches close to Best Western Hotel Am Kastell?

The closest beach to Best Western Hotel Am Kastell is BuGa beach (1.4 km).

Is there a spa on site at Best Western Hotel Am Kastell?

Yep, there is an onsite spa at Best Western Hotel Am Kastell.

Is Best Western Hotel Am Kastell family-friendly?

You bet! With amenities such as babysitting services, a playground and laundry facilities, it's no surprise that Best Western Hotel Am Kastell is a hit with families.

Does Best Western Hotel Am Kastell serve breakfast?

You bet, continental brekkie is served on weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Best Western Hotel Am Kastell?

No, Best Western Hotel Am Kastell does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Hotel Am Kastell?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Best Western Hotel Am Kastell?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Best Western Hotel Am Kastell?

Dogs are welcome at Best Western Hotel Am Kastell, with food and water bowls on offer.

PLAZA INN Heilbronn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 65 out of 229 reviews" "
Rating 8 - Good. 100 out of 229 reviews" "
Rating 6 - Okay. 45 out of 229 reviews" "
Rating 4 - Poor. 13 out of 229 reviews" "
Rating 2 - Terrible. 6 out of 229 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast in Europe
Stayed 1 night in Jun 2024

10/10 Excellent

leonie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best western = best hotel
Stayed 3 nights in Jun 2023

10/10 Excellent

Marek

Stayed 1 night in Nov 2022

8/10 Good

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Gustavo

Stayed 1 night in Nov 2021

10/10 Excellent

Mohd Asad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good atay
Stayed 1 night in Sep 2021

10/10 Excellent

Matthew Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for my needs. Clean and efficient
Stayed 1 night in Aug 2021

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could be a jem
This hotel iseems to be undergoing renovation when we stayed there. Its accommodation is spread over 2 buildings across the road from each other. Each buidling has its own underground car park from which you can gain entry to your accommodation so fi d out building you're in before parking your car! The front desk was very welcoming and helpful. The room had plently of space and was clean. It had access to the outside grassed area but this hadn't been renovated yet.
Stayed 1 night in Jun 2021

6/10 Okay

Johannes

Business traveller
Disliked: Cleanliness, staff & service
There was work carried out on some rooms on my floor which I was not informed about. Loud noise during the day and dirty carpets on way to my room. Was hoping to use sauna but this was not possible due to corona.
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Hotel standard is OK. Clean and quiet. Almost no free parking available as limitation.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was overall fine. It is in an industrial place and doesn’t have a gym even though it was advertised as having one.
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Stayed 4 nights in Aug 2019

8/10 Good

Mohammad s j

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was comfortable, great water pressure. The description states laundry service and fitness center, but should specify outside paid for laundry service and outside paid for fitness center.
Stayed 5 nights in Apr 2019

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay
Stayed 2 nights in Jan 2019

10/10 Excellent

Tim, Kaiserslautern

Liked: Cleanliness, property conditions & facilities, room comfort
Easy to get to! Parking isn’t free, but it’s conveniently located in the underground parking garage. The breakfast is outstanding and well worth the 10€! The comfort room easily fit a double bed and an extra single bed for our son. The shower is a bit small for larger people, otherwise great pressure! Recommended!
Stayed 2 nights in Sep 2018

10/10 Excellent

Petra, Saginaw michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful place
everyone is very friendly and helpful. The hotel is nice and modern and very quiet. Also the rooms and the whole hotel is very clean. They have the best breakfast in the mornig and you can sit outside on the patio? beer garten and enjoy it. The restaurant and bar is also very nice and they have the best steaks. We had a great time
Stayed 5 nights in Jul 2018

4/10 Poor

T, UK

Disliked: Staff & service, property conditions & facilities, room comfort
Strange Location and Hotel
I imagine that this hotel is more for the business traveller, for us it was a stop off to visit Heilbronn as part of a longer trip. We did not pay enough attention to the location when booking - it is on the wrong side of the river for the city centre, with the river crossed via a busy bridge, so you probably need a car to get anywhere in Heilbronn. The location is also quite difficult to find, in the middle of an industrial estate, with the accommodation spread across at least two buildings on opposite sides of a road. Our experience was disappointing, with evening staff not really appearing to care and giving poor service - to start with we were given a room that had one less bed than we had booked and there was an issue over their lack of knowledge on how to operate the hotel’s own computer booking system! The rooms seem quite cramped. There is parking, which you must pay for, but the reception also has a sign warning that your car will be towed away by the neighbouring business if you do not park correctly. Due to late arrival after a long drive, plus the room hassle making it even later, we did not stay for breakfast (another paid extra) the next morning. Overall, it could have been a good experience, based on value for money, but this slightly odd hotel let themselves down.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Stay
We traveled to attend the Ludwigsburg Pumpkin Festival, and the majority of hotels in the vicinity were filled to capacity. I decided on Best Western based on its proximity to the autobahn and Orbitz rating. I booked it two days prior to arrival. Upon arrival, the hotel staff spoke English and humored my attempts to speak German. They quickly provided a room, and they provided a recommendation for lunch. The room was very clean, and when we returned from lunch they had already placed two small beds in our room for our two children. The hotel allows pets, and it charges a nominal fee. The restaurant provides an excellent dinner and breakfast. The dinner, however, is a bit more formal than I expected so if you have a three and one year old combination just find dinner out on the town. Overall, a clean and quality stay...

8/10 Good

Daniel

Business traveller
Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Ismail

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauberkeit und ruhig
Stayed 1 night in Aug 2024