4/10 Poor
Andrew
Travelled with partner
16 Nov 2024
Liked: Cleanliness, staff & service, amenities
We stayed here after a concert at the Arena. We picked The Wrens because it was close to the Arena, and that was probably the only good thing.
On arrival we were greeted and felt welcomed. Going up the stairs to the 3rd floor there were no lights. Entering the room it was ok, clean and cool. Until you open the bathroom door and the stench was horrendous. I think it was the smell of dampness but it was extremely overpowering thereforewe didnt want to stay in there long enough to use the shower. We obviously slept (I say slept loosely) on the mattress that felt like it was bought from IKEA. Springs sticking into every part of you body whatever position you lie in.
Another bad note was that the bed sheets and towels were both stained.
For an extra £20 we could have stayed at the Premier Inn, and that £20 definitely seems worth it this morning.
Andrew
Stayed 1 night in Nov 2024