4/10 Poor
Magda
Travelled with partner
12 Apr 2025
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I really looked forward to staying here but was really disappointed.
The house, built in 1880, looks great from the outside however the inside is not quite the same. The pictures posted don't capture the reality. Don't come here for
Rooms are accessible from steep narrow stairs - not a complaint just a note to travellers. I explained the room we were offered, up two flights of stairs and then along a sloping walkway, with no lift, would be difficult for us to carry luggage up. A call was made and we were offered one of two rooms. The first on the ground floor was an immediate no thanks. We were then moved to the first floor. Tx to the reception who carried my bag up.
Even with the late room change, the room had some serious issues. Mould on curtains and windows, broken pulls and knobs, broken hairdryer and curtain falling off.
I do not say this because I'm being mean, rather, it should be a priority for the owner to repair/clean these things before they cause a health risk. And before charging over $200 a night.
Despite the sign on the fence saying 'restaurant' and 'lounge bar' there is none, no breakfast or other food on offer.
It is fully understandable that the cost of upkeep of what is probably a heritage building is huge but charge less and lower the customers expectations please.
Thanks to the wonderful receptionist who was very welcoming and helpful.
Magda
Stayed 2 nights in Mar 2025
