Ratings based on 965 Verified Reviews

Real reviews from guests who’ve stayed
3.8 out of 5
89% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.7 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
5 out of 5
by A verified traveller from Pinsonfork

Posted 9 Oct. 2024 on Expedia
People there was amazing and food was good
Comment from Hotel Management
10 Oct. 2024 by Sara, Hotel Management
Hello Destaney,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our amazing staff and the food. We look forward to welcoming you back for another great experience!Warm Regards,Sara DrammehGuest Relations Associate
5 out of 5
by A verified traveller

Posted 9 Oct. 2024 on Travelocity
Easy in and out. Stayed on first level.
Comment from Hotel Management
10 Oct. 2024 by Sara, Hotel Management
Hello Betty,Thank you for your feedback! We're glad to hear you found the check-in and check-out process easy during your stay on the first level. We hope to see you again soon!Warm Regards,Sara DrammehGuest Relations Associate
3 out of 5
by A verified traveller

Posted 5 Oct. 2024 on Expedia
Not worth the price paid for this hotel In town for Keeneland will be somewhere else next time
Comment from Hotel Management
7 Oct. 2024 by Sara, Hotel Management
Hello Donald,Thank you for your feedback. I’m sorry to hear that you felt the value did not meet your expectations during your stay. We appreciate your comments and will work on improvements. We hope you might reconsider staying with us in the future.Warm Regards,Sara DrammehGuest Relations Associate
4 out of 5
by A verified traveller

Posted 1 Oct. 2024 on Expedia
Location. Easy to get to. Our h Room had a sitting area as well. Would highly recommend it
Comment from Hotel Management
2 Oct. 2024 by Sara, Hotel Management
Hello Dana,Thank you so much for your kind review! We're thrilled to hear you enjoyed our convenient location and the extra space in your room. Your recommendation means a lot to us, and we hope to welcome you back soon!Warm Regards,Sara DrammehGuest Relations Associate
5 out of 5
by A verified traveller

Posted 29 Sep. 2024 on Expedia
We had an issue with our shower head, and it was replaced in minutes.
Comment from Hotel Management
30 Sep. 2024 by Sara, Hotel Management
Hello Gayle,Thank you for your feedback! We’re glad to hear that our team was able to resolve the shower head issue quickly. Your comfort is our priority, and we appreciate your understanding. We look forward to welcoming you back!Warm Regards,Sara DrammehGuest Relations Associate
4 out of 5
by A verified traveller

Posted 29 Sep. 2024 on Orbitz
The staff was very friendly and helpful, and the location is good.
Comment from Hotel Management
30 Sep. 2024 by Sara, Hotel Management
Hello Anna,Thank you for your kind words! We’re delighted to hear that our friendly staff and convenient location made your stay enjoyable. We hope to welcome you back soon!Warm Regards,Sara DrammehGuest Relations Associate
4 out of 5
by A verified traveller

Posted 22 Sep. 2024 on Expedia
Breakfast was great Service was excellent
Comment from Hotel Management
24 Sep. 2024 by Sara, Hotel Management
Hello Zina,Thank you for your wonderful review! We’re delighted to hear you enjoyed the breakfast and received excellent service. We look forward to welcoming you back soon!Warm Regards,Sara DrammehGuest Relations Associate
5 out of 5
by A verified traveller from Jamestown

Posted 18 Sep. 2024 on Expedia
Quiet, clean, friendly staff!
1 out of 5
by A verified traveller

This traveller left a rating score only Posted 17 Sep. 2024 on Hotels
5 out of 5
by A verified traveller

Posted 15 Sep. 2024 on Expedia
Very pleased. I got a room just like I requested. The staff were great. We enjoyed the pool. Housekeeping did great. We will stay again.
Comment from Hotel Management
17 Sep. 2024 by Fatou, Hotel Management
Dear Kimberly,Thank you for your recent stay at our hotel. We are glad that you had a comfortable stay. Your feedback means a lot to us and we hope to have the pleasure of accommodating you again.Regards,