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Embassy Suites by Hilton Lexington/UK Coldstream

3.5 star property
Suburban hotel with free breakfast and fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Embassy Suites by Hilton Lexington/UK Coldstream

Lobby
Lobby
Free daily full breakfast
Premium bedding, down duvets, pillow-top beds, in-room safe
Free daily full breakfast

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1801 Newtown Pike, Lexington, KY, 40511
  • Transylvania University
    5 min drive
  • Lexington Convention Center
    5 min drive
  • Lexington Opera House
    5 min drive
  • Lexington, KY (LEX-Blue Grass)
    11 min drive

Room options

View all photos for Suite, Accessible, Non Smoking

32-inch LCD TV with digital channels, TV, MP3 dock

Suite, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
Hypo-allergenic bedding
  • 43 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

32-inch LCD TV with digital channels, TV, MP3 dock

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Suite (2 Double Bed with Sofa Bed)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Suite (2 Double Bed with Sofa Bed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
Hypo-allergenic bedding
  • 43 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-in shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-in shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
Hypo-allergenic bedding
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
Hypo-allergenic bedding
  • 43 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

32-inch LCD TV with digital channels, TV, MP3 dock

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
Hypo-allergenic bedding
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
Hypo-allergenic bedding
  • 43 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking

Fridge, microwave, coffee/tea maker

Premium Suite, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
Hypo-allergenic bedding
  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
Hypo-allergenic bedding
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, Multiple Beds (2 Double Beds with Sofa Bed, Wellness)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Suite, Multiple Beds (2 Double Beds with Sofa Bed, Wellness)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 43 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed (Wellness)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Suite, 1 King Bed with Sofa bed (Wellness)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 43.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub (Mobility & Hearing)

Fridge, microwave, coffee/tea maker

Room, 1 King Bed with Sofa bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
Hypo-allergenic bedding
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 King Bed with Sofa bed

32-inch LCD TV with digital channels, TV, MP3 dock

Standard Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
Hypo-allergenic bedding
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Embassy Suites by Hilton Lexington Green
Pool
Breakfast included
Free airport shuttle
Pet-friendly
4.7 out of 5, Exceptional, (1002)
Embassy Suites by Hilton Lexington Green

About the area

Lexington

At Embassy Suites by Hilton Lexington/UK Coldstream, you'll be 5.4 km (3.4 mi) from Lexington Convention Center and 5.9 km (3.7 mi) from Rupp Arena. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The restaurant, The Paddock Grille, serves American cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. 12002 square feet (1115 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include a gym, a free manager's reception and Wi-Fi in public areas. There's also the convenience of self parking. .Sights within a 10-minute drive of this 3.5-property class Lexington hotel include University of Kentucky and Kentucky Horse Park.

What's nearby

  • Lexington Convention Center - 5 min drive
  • Rupp Arena - 6 min drive
  • University of Kentucky - 6 min drive
  • Kentucky Horse Park - 8 min drive
  • The Red Mile Racetrack - 10 min drive

Getting around

  • Lexington, KY (LEX-Blue Grass) - 11 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Waffle House - ‬3 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Wendy's - ‬3 min drive

About this property

Embassy Suites by Hilton Lexington/UK Coldstream

Suburban hotel with free breakfast and fitness centre
Embassy Suites by Hilton Lexington/UK Coldstream offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 12002 square feet (1115 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Lexington/UK Coldstream. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Lexington hotel.

  • 1 building
  • 230 guestrooms or units
  • 5 levels
  • Conference rooms
  • 12002 sq ft of conference space
  • 1115 sq. m of conference space
  • Built in 1999
  • Full breakfast (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Lexington/UK Coldstream offers 230 accommodations with MP3 docking stations and laptop-compatible safes. This accommodation is furnished with double sofa beds. Pillowtop beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium digital channels. Accommodation at this 3.5-star hotel has kitchenettes with fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

This Lexington hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95)

Parking and transport

  • Parking on site (USD 15 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • The Paddock Grille

Family friendly

  • Free cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,002 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Self-parking fee: USD 15.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Lexington
Embassy Suites Hilton Lexington/UK Coldstream Hotel Lexington
Lexington Embassy Suites
Embassy Suites Lexington Hotel
Embassy Suites Hilton Lexington/UK Coldstream Hotel
Embassy Suites Hilton Lexington/UK Coldstream Lexington
Embassy Suites Hilton Lexington/UK Coldstream
Embassy Suites by Hilton Lexington/UK Coldstream Hotel
Embassy Suites by Hilton Lexington/UK Coldstream Lexington
Embassy Suites by Hilton Lexington/UK Coldstream Hotel Lexington

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Lexington/UK Coldstream?

Embassy Suites by Hilton Lexington/UK Coldstream offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Lexington/UK Coldstream?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Lexington/UK Coldstream on 1 Dec 2024 start from AU$163.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Lexington/UK Coldstream?

Yep, Embassy Suites by Hilton Lexington/UK Coldstream has a self car park for USD 15.00 per day.

Does Embassy Suites by Hilton Lexington/UK Coldstream have a pool?

Embassy Suites by Hilton Lexington/UK Coldstream has an indoor pool.

What makes Embassy Suites by Hilton Lexington/UK Coldstream a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton Lexington/UK Coldstream.

Is Embassy Suites by Hilton Lexington/UK Coldstream family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Lexington/UK Coldstream is a hit with families.

Does Embassy Suites by Hilton Lexington/UK Coldstream serve breakfast?

Yeah, travelers are hooked on the free full breakfast here! Served weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Lexington/UK Coldstream?

No, Embassy Suites by Hilton Lexington/UK Coldstream does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Lexington/UK Coldstream?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton Lexington/UK Coldstream?

Check-in begins at 3 PM. Check-out time is 11 AM.

Embassy Suites by Hilton Lexington/UK Coldstream Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 598 out of 1002 reviews" "
Rating 8 - Good. 186 out of 1002 reviews" "
Rating 6 - Okay. 107 out of 1002 reviews" "
Rating 4 - Poor. 59 out of 1002 reviews" "
Rating 2 - Terrible. 52 out of 1002 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Heather

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Open floor plan
Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Maya

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly enjoyed our stay, we went up to see family as well has watch my daughter compete for her first big cheer tournament the staff was amazing the breakfast and food from the hotel was amazing we couldn’t have asked for a better stay
Stayed 3 nights in Jul 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and it was very convenient to downtown. The staff was wonderful and the room was clean. We will stay the next time we are in Lexington.
Stayed 2 nights in Jul 2024

8/10 Good

Lisa

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Sub par for this chain
Place was in need of repairs to fountsin. My room drapes were very dirty and the sheets on pullout were dirty. When I contacted front desk they said I was 5th in line for sheets. Unacceptable
Stayed 1 night in Jul 2024

8/10 Good

Randall

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk clerk was not courteous at all. She just wanted to make sure that I knew that I was going to be charged an extra fifteen dollars for parking.
Stayed 1 night in Jul 2024

6/10 Okay

Ivan

Travelled with family
Liked: Amenities
I’m a big fan of the Embassy Suites but this one wasn’t as clean as other Embassy
Stayed 1 night in Jul 2024

10/10 Excellent

Edwin

Travelled with partner
Liked: Staff & service, property conditions & facilities
I thought the $15 parking charge was excessive. With all the spaces available why was a charge necessary?
Stayed 2 nights in Jul 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
The Embassy suite was very good, but booking thru Expedia, I was not made aware of the additional parking fee. Not a big deal, but guests should be told that there is a $15/night parking fee. Otherwise, everything was fine.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Terri

Travelled with family
Stayed 3 nights in Jul 2024

10/10 Excellent

Tia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, free breakfast quiet area.
Stayed 2 nights in Jul 2024

4/10 Poor

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was overcharged. The amount I was charged on the invoice I received was different than the amount they charged my credit card. They overcharged my credit card with no notice to me.
Stayed 1 night in Jul 2024

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a quick visit enjoyed our stay
Stayed 1 night in Jul 2024

8/10 Good

AYMAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept Hotel. VERY clean. Staff was extremely friendly. Breakfast was 10/10. Only complaint, paid $15 for parking and the lot was empty and this was a Wed. not even a weekend. This was not listed anywhere when I booked it. That was an unpleasent surprise. Else than that...AMAZING!
Stayed 1 night in Jul 2024

4/10 Poor

Shaniece

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Beds Aren’t Comfortable!
The hotel is beautiful but that’s all. The beds are VERY uncomfortable and the rooms are dated. Good breakfast and evening snacks.
Stayed 3 nights in Jul 2024

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was easily accessed from the interstate. The suite was clean and quiet and also had a complimentary breakfast. I would recommend for anyone traveling through Lexington.
Stayed 1 night in Jul 2024

2/10 Terrible

Ann

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
BED BUGS! ROOM 324, my daughter had a bug craw across her, she thought it was a tick. 1 AM, my daughters had a BED BUG in the middle of their bed. Further investigation showed the bed bugs coming from from the outlet and behind the bedboard. We were moved rooms (stay away from room 529 as well) no sleep that night. I stopped at the desk the next afternoon and was told by management they were investigating. The room i was moved into had no sheets, neither TV worked, no hand soap, and maybe 1/8 of a roll of toilet paper. When we were checking out there were no carts in the 5 level hotel ( there was only 1 the night I had to change tooms at 1 AM). I have been home 6 hours, and spent the time trying to figure out how to make sure the nighmare of BED BUGS doesnt come into my house. My daughter has bites on her, I showed them to the manager. NO ONE has reached out to me. I guess they got me out of the hotel, so I am not a concern.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brien

Liked: Cleanliness, staff & service
Good for a rest
Stayed 1 night in Jul 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Angie

Liked: Property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most Exquisite ES yet!
ES is our go-to hotel. This is the coolest and fanciest one we've been to yet. Breakfast area was very quaint & comfortable. Staff were very professional and friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Stayed 2 nights in Jul 2024