Serenusa Resort

Guests will be asked to pay the following charges at the property:

• Club card: EUR 9 per person, per night.
• Child's club card: EUR 9 per night, (from 3 to 18 years old).
• A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 15 September - 30 May, EUR 1.00 per person, per night, up to 10 nights. This tax does not apply to children under 13 years of age.
• A tax is imposed by the city: From 31 May - 14 September, EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 13 years of age.
• Destination fee: EUR2.5 per person, per night. This fee does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

• Pet fee: EUR 22 per pet, per day
• Service animals are exempt from fees
• Late check-out fee: EUR 55 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

• All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
• On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
• Registered guests are the only ones allowed to be in guestrooms.
• Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
• Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.