Hotel Taschenbergpalais Kempinski Dresden

5.0 star property
Luxury Dresden hotel in Altstadt Dresden with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Taschenbergpalais Kempinski Dresden

Property amenity
Terrace/patio
Exterior
2 restaurants, lunch served
Junior Suite (Castle View)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Spa
  • Bar
  • Parking available
  • Gym
  • 24/7 front desk
The price is AU$418
includes taxes & fees
7 Jan - 8 Jan 2025

Explore the area

Map
Taschenberg 3, Dresden, SN, 01067
  • Green Vault
    1 min walk
  • Dresden Castle
    2 min walk
  • Old Masters Picture Gallery
    2 min walk
  • Dresden (DRS)
    22 min drive

Room options

Signature Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Dining table
LED TV
Hypo-allergenic bedding
Pillow menu
  • 71 sq m
  • Sleeps 4
  • 1 King Bed

Room (Grand Palais View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

Room (Palais View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Castle View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room (Palais)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Dining table
LED TV
Hypo-allergenic bedding
Pillow menu
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

Room (Grand Palais)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Dresden

A luxury stay in the heart of Dresden awaits you at Hotel Taschenbergpalais Kempinski Dresden. Within just a 10-minute stroll, you'll find popular attractions like Semper Opera House and Church of Our Lady. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A pampering day can include hot stone massages, sports massages, aromatherapy and reflexology along with access to the sauna. The restaurant, Palais Bistro, is open for brunch, lunch and dinner. Karl May Bar is the hotel's own bar. Enjoy the gym, sauna and pool loungers as well as access to bike hire. 11840 square feet (1100 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of a shopping centre shuttle. .Places within a 5-minute walk of this 5-property class Altstadt Dresden hotel include Dresden Elbe Valley and Muenzkabinett Dresden.

What's nearby

  • Dresden Castle - 2 min walk
  • Zwinger Palace - 3 min walk
  • Semper Opera House - 3 min walk
  • Old Market Square - 5 min walk
  • Church of Our Lady - 5 min walk

Getting around

  • Theaterplatz Station - 3 min walk
  • Dresden Mitte Station - 14 min walk
  • Dresden (DRS) - 22 min drive

Restaurants

  • ā€ŖMax-Altstadt - ā€¬3 min walk
  • ā€ŖCurry24 - ā€¬3 min walk
  • ā€ŖCamondas Schokoladen-Kontor & Schokoladenmuseum - ā€¬2 min walk
  • ā€ŖHans im GlĆ¼ck - Burgergrill - ā€¬5 min walk
  • ā€ŖEmil Reimann - ā€¬2 min walk

About this property

Hotel Taschenbergpalais Kempinski Dresden

Luxury Dresden hotel in Altstadt Dresden with 2 restaurants
Hotel Taschenbergpalais Kempinski Dresden offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafĪ˜. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, 9 meeting rooms, and limo/town car service. Event space at this hotel measures 11840 square feet (1100 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the luxury Hotel Taschenbergpalais Kempinski Dresden. A cruise ship terminal shuttle, a train station drop-off service and a bus station shuttle are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Dresden hotel.

  • 1 building
  • 213 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 11840 sq ft of conference space
  • 1100 sq. m of conference space
  • Built in 1995
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers for purchase
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Hotel Taschenbergpalais Kempinski Dresden offers 213 accommodations with minibars and espresso makers. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. A pillow menu is available. 55-inch LED televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include a safe and free newspapers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

English, French, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Covered parking on site (EUR 25 per day; includes in/out privileges)
  • Covered valet parking on site (EUR 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; EUR 42 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Austern & Sushi Bar
  • CafĆ© VestibĆ¼l
  • Karl May Bar
  • Kastenmeiers
  • Palais Bistro

Things to do

  • Art gallery
  • Bicycle rentals
  • Bicycle tours
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping centre
  • Steam room
  • Yoga classes

Family friendly

  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 11,840 square feet of conference space
  • 9 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Children's robes
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 100.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 42 per person
  • Covered self-parking fee: EUR 25 per day (in/out privileges)
  • Valet parking fee: EUR 25 per day (in/out privileges)
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This hotel is rated 5 stars.

Property is also known as

Dresden Hotel Kempinski
Dresden Kempinski
Hotel Dresden Taschenbergpalais
Hotel Kempinski Taschenbergpalais
Hotel Taschenbergpalais Kempinski
Taschenbergpalais Kempinski Hotel
Kempinski Dresden Taschenbergpalais
Taschenbergpalais Dresden Kempinski
Taschenbergpalais Kempinski
Taschenbergpalais Kempinski Dresden
Hotel Taschenbergpalais Kempinski Dresden
Hotel Taschenbergpalais Kempinski Dresden Hotel
Hotel Taschenbergpalais Kempinski Dresden Dresden
Hotel Taschenbergpalais Kempinski Dresden Hotel Dresden

Frequently asked questions

What is the cancellation policy at Hotel Taschenbergpalais Kempinski Dresden?

Hotel Taschenbergpalais Kempinski Dresden offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Taschenbergpalais Kempinski Dresden?

As of 24 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Taschenbergpalais Kempinski Dresden on 7 Jan 2025 start from AU$418.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Taschenbergpalais Kempinski Dresden?

Yep, Hotel Taschenbergpalais Kempinski Dresden has a covered self car park with in/out privileges for EUR 25 per day.

Are there any beaches close to Hotel Taschenbergpalais Kempinski Dresden?

The closest beach to Hotel Taschenbergpalais Kempinski Dresden is Strandbad Paulsdorf (16 km).

Is there a spa on site at Hotel Taschenbergpalais Kempinski Dresden?

Yep, there is an onsite spa at Hotel Taschenbergpalais Kempinski Dresden. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as sports massages.

Does Hotel Taschenbergpalais Kempinski Dresden have a pool?

Hotel Taschenbergpalais Kempinski Dresden has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 8:00 PM.

What luxury perks are available at Hotel Taschenbergpalais Kempinski Dresden?

Hotel Taschenbergpalais Kempinski Dresden features a full-service spa, an indoor pool and 2 restaurants. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Hotel Taschenbergpalais Kempinski Dresden a romantic place to stay?

Couples spa treatments and a lounge bar, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Taschenbergpalais Kempinski Dresden.

Is Hotel Taschenbergpalais Kempinski Dresden family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as childcare services in the guestrooms, it's no surprise that Hotel Taschenbergpalais Kempinski Dresden is a hit with families.

Are there hot tubs in the rooms at Hotel Taschenbergpalais Kempinski Dresden?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Taschenbergpalais Kempinski Dresden serve breakfast?

You bet, buffet brekkie is on offer weekdays from 6:30 AM to 10:30 AM and on weekends between 6:30 AM and 11:30 AM.

Is there a free airport shuttle available at Hotel Taschenbergpalais Kempinski Dresden?

No, Hotel Taschenbergpalais Kempinski Dresden does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Taschenbergpalais Kempinski Dresden?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Taschenbergpalais Kempinski Dresden?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Taschenbergpalais Kempinski Dresden?

Cats and dogs are welcome at Hotel Taschenbergpalais Kempinski Dresden, with food and water bowls on offer.

Hotel Taschenbergpalais Kempinski Dresden Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 722 out of 1002 reviews" "
Rating 8 - Good. 209 out of 1002 reviews" "
Rating 6 - Okay. 46 out of 1002 reviews" "
Rating 4 - Poor. 13 out of 1002 reviews" "
Rating 2 - Terrible. 12 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Xiaolong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Palaci
Absolutely loved the high ceilings room. Location is great as well
Stayed 2 nights in Jul 2024

10/10 Excellent

WILLIAM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean and new(ly renovated) hotel close to the main museum attractions. Top notch service as expected
Stayed 1 night in Jun 2024

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, refurbished rooms, great spa facilities, walking distance to all sights
Stayed 2 nights in Apr 2024

10/10 Excellent

Manfred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

10/10 Excellent

Kerstin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Exceptional breakfast.
Stayed 1 night in Aug 2022

10/10 Excellent

Donald, Dana Point

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience in a historic building
Stayed 2 nights in Jul 2022

10/10 Excellent

C Paul, Arlington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very special 5-star hotel. Standing at the entrance gate of this former palace, the Dresden Opera House (Semperoper) and the Zwinger palace are right next door. High ceilings with beautiful crown moldings decorate the hallways and rooms. Our room had an extra half bathā€”a first. Service was immaculate.
Stayed 1 night in Jul 2022

10/10 Excellent

Jaroslaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Dianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located property with excellent service.
Stayed 2 nights in May 2022

10/10 Excellent

David, EAST KEW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, brilliant location, very helpful staff, I always stay here and love it
Stayed 1 night in May 2022

10/10 Excellent

David, EAST KEW

Lovely pool Well situated very close to simper Oper and zwinger This is a luxury hotel you get what you pay for On arrival by car one is met the bags are taken the car is parked and three minutes later the bags arrive in the room Lavish but expensive breakfast but there are cheaper cafes nearby I stay here whenever in Dresden because it is so nice Strongly recommended to anyone who can afford the upper end of the hotel market
Stayed 1 night in May 2022

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It felt like it was a private home. so quiet and elegant but so near to everything. The food at Kastemeirs was just superb. We didnā€™t try anywhere else! Just superb.
Stayed 3 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

8/10 Good

Massimo

Stayed 1 night in Apr 2022

10/10 Excellent

Carmen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location
Location is fantastic, right in the Centre of old town, walking distance to all museums
Stayed 1 night in Oct 2021

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2021

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!
Stayed 1 night in Sep 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Markiyan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine except pillows
Convenient location, nice and comfortable room, small pillows
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great hotel, but bad bed.
The hotel itself was great. The staff was nice, the location was ideal, and there were lots of restaurants and bars. The room was also nice, and very clean. The only thing that wasn't on par with the hotel and cost was the bed. Probably the worst we've ever had at a 4 or 5 star hotel. Overall still worth it though.
Stayed 4 nights in Oct 2020

8/10 Good

Simon

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2020