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Best Western Urban Hotel

3.0 star property
Baroque Lille hotel in Vauban - Wazemmes with free parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Urban Hotel

Exterior
Terrace/patio
Reception
Blackout curtains, soundproofing, travel cot, bed sheets
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
48 Bis Rue De Valenciennes, Lille, Nord, 59000
  • La Gare Saint Sauveur
    9 min walk
  • Porte de Paris
    13 min walk
  • Lille Grand Palais
    14 min walk
  • Lille (LIL-Lesquin)
    12 min drive

Room options

View all photos for Classic Room, 1 Double Bed, Non Smoking

Blackout curtains, soundproofing, travel cot, bed sheets

Classic Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
HDTV
Blackout curtains
Hairdryer
Private bathroom
Espresso maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, Multiple Beds, Non Smoking

Blackout curtains, soundproofing, travel cot, bed sheets

Comfort Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
HDTV
Blackout curtains
Hairdryer
Private bathroom
Espresso maker
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
HDTV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Single Bed, Non Smoking

Blackout curtains, soundproofing, travel cot, bed sheets

Classic Room, 1 Single Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
HDTV
Blackout curtains
Hairdryer
Private bathroom
Espresso maker
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Blackout curtains, soundproofing, travel cot, bed sheets

Comfort Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
HDTV
Blackout curtains
Hairdryer
Private bathroom
Espresso maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
HDTV
Blackout curtains
Hairdryer
Private bathroom
Espresso maker
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

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Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.0 out of 5, Very good, (420)
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About the area

Lille

Best Western Urban Hotel puts you in the heart of Lille, within just a 10-minute stroll of Jean-Baptiste Lebas Square and La Gare Saint Sauveur. Highlights at this eco-friendly hotel include a restaurant, free self-parking and a bar/lounge. .The café, Urban Hotel, is open for breakfast. Other amenities include free Wi-Fi in public areas and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 11:00 AM. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 3-property class Vauban - Wazemmes hotel include Zenith Arena Concert Hall and Pierre Mauroy Stadium.

What's nearby

  • Lille Grand Palais - 14 min walk - 1.2 km
  • Zenith Arena Concert Hall - 16 min walk - 1.3 km
  • Euralille - 20 min walk - 1.7 km
  • Casino Barriere Lille - 4 min drive - 2.7 km
  • Lille Grand Square - 6 min drive - 2.2 km

Getting around

  • Porte-de-Douai Station - 4 min drive
  • Porte de Valenciennes Station - 5 min walk
  • Lille (LIL-Lesquin) - 12 min drive

Restaurants

  • ‪La Mousse Touch' - ‬10 min walk
  • ‪Mother - ‬7 min walk
  • ‪Le Bistrot de St So - ‬13 min walk
  • ‪La Pate A Sel - ‬9 min walk
  • ‪Magazine Club - ‬4 min walk

About this property

Best Western Urban Hotel

Baroque Lille hotel in Vauban - Wazemmes with free parking
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and a garden are also featured at the eco-certified Best Western Urban Hotel . Limited free parking is available on a first-come, first-served basis.
  • 1 building
  • 40 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • Bar or lounge
  • Dining venue
Best Western Urban Hotel offers 40 accommodations with espresso makers and complimentary bottles of water. 80-cm flat-screen televisions come with premium satellite channels. Bathrooms include a shower and hairdryers. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Polish, Russian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 11:00 AM on weekends; EUR 14 for adults and EUR 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • ROCOCO BAR & RESTO
  • Urban Hotel

Family friendly

  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Baroque architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with premium satellite channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Maximum 1 (weight limit: 44 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 8 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Grand Palais
Best Western Grand Palais Lille
Best Western Hôtel Grand Palais
Best Western Hôtel Grand Palais Lille
Hôtel Grand Palais Lille
Hôtel Grand Palais
Grand Palais Lille
Urban Hotel Lille
Urban Lille
Best Western Urban Hotel Spa
Best Western Urban Hotel Lille
Best Western Urban Hotel Hotel
Best Western Urban Hotel Lille
Best Western Urban Hotel Hotel Lille

Frequently asked questions

Is parking available at Best Western Urban Hotel ?

Yep, Best Western Urban Hotel has a free self car park. Onsite parking is limited.

How much does it cost to stay at Best Western Urban Hotel ?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Best Western Urban Hotel on 1 Dec 2024 start from AU$125.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Urban Hotel serve breakfast?

You bet, buffet brekkie is offered weekdays between 6:30 AM and 10 AM and on weekends from 7 AM to 11:00 AM.

Is there a free airport shuttle available at Best Western Urban Hotel ?

No, Best Western Urban Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Urban Hotel ?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Best Western Urban Hotel ?

Check-in begins at 3:00 PM. Check-out time is noon.

Best Western Urban Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 185 out of 539 reviews" "
Rating 8 - Good. 228 out of 539 reviews" "
Rating 6 - Okay. 81 out of 539 reviews" "
Rating 4 - Poor. 33 out of 539 reviews" "
Rating 2 - Terrible. 12 out of 539 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet, clean, friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with car park - walkable to the city centre. Friendly staff. Great bar and outside terrace. Breakfast experience could maybe be improved and toilet space in bathroom is tight!
Stayed 1 night in Jul 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Gabriele

Stayed 1 night in Jul 2024

6/10 Okay

Debbie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Booked 3 rooms for a one night stay. Rooms were nicely styled but one of the rooms had a terrible smell in the bathroom. We reported this to reception straight away but there were no other rooms available. We were offered one free drink as compensation. The smell did not affect the bedroom as long as the door was closed but my son had to shower and use the toilet in our room as the smell in his bathroom was so bad. The other disappointment was that breakfast was served in a basement room and not in the beautiful dining room. Breakfast was poor for the money. If visiting again I would eat at a local cafe rather than the hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in good location for Palais des Beaux Art and our chosen restaurant - both a short walk away. Useful to have secure parking. Room was excellent, with a bath (although water could have been a little hotter). Beautiful decoration on the restaurant and in the hallway/stairs.
Stayed 1 night in May 2024

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, room comfort
OK
Room was rather small. Toilet smelt quite badly of sewerage so had to keep door shut and hold nose during shower. Room was very hot. Location to Lillie very good and free parking made life easier: would score between a 2-3
Stayed 1 night in May 2024

8/10 Good

Darren

Travelled with partner
Liked: Cleanliness, staff & service
Good location to walk into the Old Town area. Excellent to have free and secure parking on site.
Stayed 2 nights in Dec 2023

4/10 Poor

Verified traveller

Disliked: Room comfort
More cons than pros
As other reviews mentioned there seems to be a drain issue at this hotel, quite a strong sewage smell upon entering what was the tiniest room I’ve ever stayed in, nowhere to even open your suitcase or walk around the bed. I believe it’s normally quite reasonably priced but had been increased by over 300% per night due to the rugby World Cup. Very friendly staff though and great secure parking, not the best area but only 10 euro for a taxi into Lille centre
Stayed 3 nights in Sep 2023

6/10 Okay

Lyndsey

Liked: Staff & service
Disliked: Cleanliness
Friendly staff but rooms are run down
Stayed 2 nights in Sep 2023

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Staff location great and free parking
Stayed 1 night in Sep 2023

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service
This is a friendly small hotel in a quiet area in Lille. We drove from the UK so the onsite parking was a real bonus and the hotel is easy to get to - just a few minutes from the motorway. Check in was easy and staff friendly and polite. Our room was small but the bed was comfortable and the room had all the amenities you need.
Stayed 1 night in Dec 2022

2/10 Terrible

Ian

Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As with previous reviews there was a slight smell of drains. If I kept the bathroom door shut it seemed to reduce. Hotel about 15 mins walk and contrary to others I don’t think it was an unsafe neighbourhood.
Stayed 2 nights in Aug 2022

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely time staying at the hotel in Lille. We were only there for one night, so it was great for us. If we had stayed any longer, we would have found the area somewhat disappointing as there is very little in the neighbourhood. But the hotel bar and restaurant were really good and the hotel decor was fascinating. Good stop over, but not best location if you are staying any length of time.
Stayed 1 night in Jul 2022

8/10 Good

Starr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food and service
We received 2 beds and we had kinda two rooms, but one room had the toilet and the other room had the sink and shower. The food and service were wonderful. The elevator worked when we arrived but after the first night it stopped working. Thank goodness we were onl the first floor. I would recommend this hotel to anyone.
Stayed 3 nights in Jul 2022

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful
Just an overnight visit to Lille.We chose the least cost room - 3rd floor and small but well equipped with bottled water, tea and a Cafe Richard machine and a good shower room. The 2nd floor was being refurbished without any disturbance to us. It is in an attractive residential street in a post-industrial area - not surrounded by cafes, but has an interesting restaurant which seems very popular with locals. The free onsite parking was very welcome when we arrived, and the Lille Metro system is about 200m away.
Stayed 1 night in May 2022

4/10 Poor

Itzhak

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2022

4/10 Poor

J

Travelled with group
Liked: Cleanliness
Flaky staff
The staff seemed totally disorganised and I was overcharged for 6 breakfasts there was only one of me there 2 nights! Beautiful building and lovely food but just had a feeling you were being ripped off by an Inexperienced team
Stayed 2 nights in Mar 2022

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Very good restaurant in the hotel. I ate dinner at the hotel three nights, and the food was very good all three nights. My work colleague had a car, so used the secure parking adjacent to the hotel. I chose the hotel because it was close autoroute, had parking, and close enough for me to walk into the center of Lille, and close enough that I had a short Uber ride to the EuroLille train station.
Stayed 4 nights in Nov 2021

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for discovering Lille. A nice walk to the Grand Palais. Fantastic dining room, even the air con was marbled! Great service and lovely food.
Stayed 2 nights in Oct 2021

6/10 Okay

Gabriella

Liked: Staff & service, room comfort
Disliked: Cleanliness
Take a nose peg!
The hotel room stunk of sewage, after opening all of the windows, it finally dissipated, in the morning opening the bathroom door the stench hit us as it was clearly coming from the drains in the bathroom. Not pleasant at all. The hotel staff allow people to park cars blocking other cars parked, so if you are needing to leave at 7am and you have been blocked in by another car, good luck finding who owns the car, getting in touch with them and getting to move their car otherwise your sitting ducks.
Stayed 1 night in Jul 2021

8/10 Good

Suet Mui Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Great staff but our room was tired and very small
The hotel is really unusual in a good way, full of character and the staff absolutely wonderful. Great breakfast and bar, nice outside space and in this area of Lille off street secure parking meant we could relax knowing the car was safe. The room was very small, could not open the bathroom door fully as the bed was in the way, and the double bed only really accessible from one side.. If the guest was a larger person there would be difficulty using the bathroom, kind of bathroom where you could do all your ablutions standing in one place. The rooms need to be refurbished, they are looking tired and worn out. And please for the sake of squeezing guests in, please do away with one room on each floor to give the other rooms a bit more space like other hotels. If we could reserve a bigger room we would certainly stay again. Staff are this hotel's biggest asset.
Stayed 1 night in Jun 2021