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Sonesta ES Suites Baltimore BWI Airport

3.0 star property
Hotel in Linthicum Heights with free breakfast and free airport shuttle
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta ES Suites Baltimore BWI Airport

Property amenity
Premium bedding, Select Comfort beds, individually decorated
Lobby
Fridge, microwave, stovetop, dishwasher
Seasonal outdoor pool, open 11:00 AM to 7:00 PM, pool umbrellas

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Free airport shuttle
    Free airport shuttle
  • Kitchen
    Kitchen
The price is AU$145
includes taxes & fees
21 Dec - 22 Dec

Explore the area

Map
1160 Winterson Rd, Linthicum Heights, MD, 21090
  • Guinness Open Gate Brewery & Barrel House
    7 min drive
  • Retriever Soccer Park
    11 min drive
  • UMBC Stadium Complex
    11 min drive
  • Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    8 min drive

Room options

View all photos for Superior Suite, Multiple Beds (Two Bedroom)

Premium bedding, Select Comfort beds, individually decorated

Superior Suite, Multiple Beds (Two Bedroom)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Fridge
  • 71 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Single Bed

Premium bedding, Select Comfort beds, individually decorated

Deluxe Room, 1 Single Bed

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Fridge
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible

Premium bedding, Select Comfort beds, individually decorated

Room, 1 Queen Bed with Sofa bed, Accessible

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Kitchen
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

Premium bedding, Select Comfort beds, individually decorated

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Fridge
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Hearing)

Premium bedding, Select Comfort beds, individually decorated

Room, 1 Queen Bed with Sofa bed, Accessible (Hearing)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Fridge
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

Premium bedding, Select Comfort beds, individually decorated

Suite, Multiple Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Fridge
  • 71 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Premium bedding, Select Comfort beds, individually decorated

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Fridge
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

Premium bedding, Select Comfort beds, individually decorated

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Fridge
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

Premium bedding, Select Comfort beds, individually decorated

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Fridge
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower)

Premium bedding, Select Comfort beds, individually decorated

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Fridge
  • 46.3 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Baltimore BWI Airport

Breakfast included
Free airport shuttle
Pet-friendly
Parking included
4.1 out of 5, Very good, (3164)
The price is AU$172
for 1 night
includes taxes & fees
7 Dec - 8 Dec
La Quinta Inn & Suites by Wyndham Baltimore BWI Airport

About the area

Linthicum Heights

At Sonesta ES Suites Baltimore BWI Airport, you'll be 12.6 km (7.8 mi) from Baltimore Cruise Terminal and 12.9 km (8 mi) from Baltimore Inner Harbor Marina. Highlights at this hotel include a complimentary breakfast, a free airport shuttle and a 24-hour gym. .Enjoy the seasonal outdoor swimming pool and pool loungers. A meeting room and a 24-hour business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also the convenience of self parking. .Attractions within a 15-minute drive of this 3-property class Linthicum Heights hotel include Oriole Park at Camden Yards and M&T Bank Stadium.

What's nearby

  • Guinness Open Gate Brewery & Barrel House - 7 min drive - 6.7 km
  • M&T Bank Stadium - 11 min drive - 11.2 km
  • Baltimore Cruise Terminal - 11 min drive - 12.7 km
  • Arundel Mills Mall - 12 min drive - 10.7 km
  • Maryland Live Casino - 12 min drive - 10.9 km

Getting around

  • BWI Business District Station - 4 min drive
  • Baltimore-Washington International Airport Station - 7 min drive
  • Baltimore Washington International Airport (BWI) - 8 min drive

Restaurants

  • ‪Cracker Barrel - ‬15 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪Glory Days Grill - ‬9 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Leeann Chin - ‬4 min drive

About this property

Sonesta ES Suites Baltimore BWI Airport

Hotel in Linthicum Heights with free breakfast and free airport shuttle
Sonesta ES Suites Baltimore BWI Airport offers its guests a 24-hour health club and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. A roundtrip airport shuttle is free (available on request). Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Sonesta ES Suites Baltimore BWI Airport. Parking is available for a fee.

This 3-star Linthicum Heights hotel is smoke free.

  • 102 guestrooms or units
  • 3 levels
  • 3 buildings
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • 1 conference room
Sonesta ES Suites Baltimore BWI Airport offers 102 accommodations with coffee/tea makers and designer toiletries. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Select Comfort beds feature premium bedding. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Linthicum Heights hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium cable channels and pay-per-view films. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 11:00 PM on request
  • Uncovered parking on site (USD 7 per night)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • Fenced pool
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Handrails in stairways (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 7 per night
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. Parties and events are allowed on site. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 11:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Baltimore BWI Airport
Residence Inn Marriott Hotel Baltimore Airport BWI
Residence Inn Marriott Baltimore BWI Airport Hotel
Residence Inn Marriott Baltimore BWI Airport Linthicum Heights
Sonesta ES Suites Baltimore BWI Airport Hotel
Residence Inn by Marriott Baltimore BWI Airport
Residence Inn Marriott Baltimore BWI Airport Hotel
Residence Inn Marriott Baltimore BWI Airport
Hotel Residence Inn by Marriott Baltimore BWI Airport
Marriott Baltimore Bwi Airport
Sonesta ES Suites Baltimore BWI Airport Linthicum Heights
Sonesta ES Suites Baltimore BWI Airport Hotel Linthicum Heights

Frequently asked questions

What is the cancellation policy at Sonesta ES Suites Baltimore BWI Airport?

Sonesta ES Suites Baltimore BWI Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sonesta ES Suites Baltimore BWI Airport?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Sonesta ES Suites Baltimore BWI Airport on 21 Dec 2024 start from AU$145.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sonesta ES Suites Baltimore BWI Airport?

Yep, Sonesta ES Suites Baltimore BWI Airport has an uncovered self car park for USD 7 per night.

Does Sonesta ES Suites Baltimore BWI Airport have a pool?

Sonesta ES Suites Baltimore BWI Airport has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 11:00 AM to 7:00 PM (Seasonal outdoor pool open from May to September).

Does Sonesta ES Suites Baltimore BWI Airport serve breakfast?

Yep, our visitors enjoy the free buffet brekkie here! Available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Sonesta ES Suites Baltimore BWI Airport?

Yep, there's a free airport shuttle that runs from 7:00 AM - 11:00 PM on request.

What time are check-in & check-out at Sonesta ES Suites Baltimore BWI Airport?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Sonesta ES Suites Baltimore BWI Airport?

Furry friends are welcome at Sonesta ES Suites Baltimore BWI Airport, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Sonesta ES Suites Baltimore BWI Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 511 out of 956 reviews" "
Rating 8 - Good. 224 out of 956 reviews" "
Rating 6 - Okay. 91 out of 956 reviews" "
Rating 4 - Poor. 56 out of 956 reviews" "
Rating 2 - Terrible. 74 out of 956 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Check in desk clerk scuffed at my mentioning the fact that I had requested early check in - as well as bought a $21 upgrade . I was simply dismissed with the generic check in info . And when I asked when will I be able to get was informed I would get a call. There was no request for my phone number . After not hearing back I returned to the Hotel after 12 noon - and was accommodated
Stayed 2 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the money
Big rooms is you need to stay a few days and good kitchen.
Stayed 1 night in Aug 2024

10/10 Excellent

Janet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, comfortable suite with a kitchen, desk, living area and a comfortable bed
Stayed 1 night in Aug 2024

8/10 Good

Jami

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unit was clean, nice balcony overlooking the ocean (4th floor, probably nit able to see on the 1st and 2nd floor though). My only complaint was mininal parking on the street if you do not fit in the parking garage (I belive it was 6'4")Its first come first serve.
Stayed 1 night in Aug 2024

10/10 Excellent

Edyta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Fun Vacation
We had a great stay, clean, comfortable, and quiet. The pool area was great for our family, and we loved being able to grill out as well as cook in. Close and easy to get to downtown/Inner Harbor with a quick drive. If we are back in the area we would stay again!
Stayed 2 nights in Aug 2024

10/10 Excellent

T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While we were only there a few nights, I can see why people would pick it for extended stays - there is a full kitchen, complete with a dishwasher! Very specious suite, also.
Stayed 2 nights in Aug 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy to get to and from the airport. The room's kitchen had everything we needed.
Stayed 3 nights in Aug 2024

4/10 Poor

Jacquish

Travelled with family and small children
Disliked: Property conditions & facilities
Hope next time will be better
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Nice from the outside.
Staff was good. But the amenities were lacking. The ac was not wasnt consistant, and no hot water in the sink. Only shower had hot water.
Stayed 2 nights in Aug 2024

6/10 Okay

allen

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Stayed 4 nights in Aug 2024

2/10 Terrible

Susan

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Uniquely filthy conditions in the hallways and common areas. Room furnishings run down with burns and stains on the furniture. Drunken partiers in the hallways creating noise and disturbing sleep. Many parking lot weed smokers. Hung over "guests" sleeping in the dining area. Management not available at check-out, had to ask the kitchen staff to find someone. Did not feel safe there.
Stayed 2 nights in Aug 2024

10/10 Excellent

Cyrano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2024

4/10 Poor

Samantha, Dundalk

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff seemed friendly and kind at first but then my husband had a medical emergency out side and because the AMBULANCE got called they told me i had to leave because it was a nuisance which he has documented paperwork for as he has epilepsy she tried to insist he must have been on drugs so when I got into with her over that she said it was because we came in and out to much… yet they have a pool and basketball court and I had an 11 year old boy and a 17 year Old girl with me sooo what’s the issue they are kids it’s summer time what’s the problem ?? Don’t offer fun things for people to do if it is an issue for them to be used …. And THEN when I called her out on that she said she’s had to many complaints about me … come to find out my ex boyfriend who was staying on the other side had been complaining about me to them and he’s been there a while and is friends with everybody there on a personal level.. so I find out a few weeks later that they banned me from staying there and all the guy could tell me was “ property damage” excuse me??? That place wasn’t dirty at all I cleaned it up myself before I left not a single thing was broken except the dishwasher that I used for the first time on my way out the door and it instantly started Flooding the floor I called and the maintenance lady told me it’s fine and not my fault. But now they are saying I damaged something yet can’t tell me what ? I have called and went there asking management to contact me with no response.
Stayed 1 night in Jul 2024

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Phillip

Stayed 1 night in Aug 2024

10/10 Excellent

DeShira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was spacious for my family. We had a sense of peace and quiet.
Stayed 1 night in Aug 2024

4/10 Poor

Corrine

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Tracey

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room wasn’t nice - door needs to be replaced, smelled terrible. Glad it was only one night or I would have found a different hotel. Will not stay again. I didn’t realize it was also a residence.
Stayed 1 night in Jul 2024

10/10 Excellent

Carmelia

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

6/10 Okay

Shango

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Nice Accommodations, Smelly Room
Hotel is very nice. Staff was prompt & friendly. Rooms are accommodating because they come with refrigerator, dishwasher, stove top & microwave. But our particular room had a bad smell. It took me 2 days to figure out it was the linens. They smelled EXTREMELY sour, like someone left them wet and didn't wash again. Sheets, pillowcases, towels, washcloths etc. Irritated my soul.
Stayed 2 nights in Aug 2024

8/10 Good

JoAnna

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Muhsin

Stayed 1 night in Jul 2024

2/10 Terrible

Nicole Liann

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I start. Washing machines in bldg A were broken for 3 days. Had to haul my kids clothes across the hotel yard to another building to do laundry. The handle on the dishwasher was broken. The room smelled like sewer and no matter how much air fresher i sprayed it smelled like sewer. The staff NEVER cleaned the room the entire 3 weeks we were there and i asked several times. When i asked for dishwasher detergent they didnt have any. The basketball hop was under our window and every single night a group of young teens/men were vouncing the basketball until 1 am or later. Could not sleep under those conditions. I did notify the fdont desk every single night. They did nothing to enforce their so called quite hours. Every Morning at 9 am about 40 young men were back bouncing the balls and chanting about bug contracts. It was extremely disturbing. Their breakfast was well hotel breakfast but several days their pancake maker was broken. A hotel staff told us nothing in the hotel actually worls including him. What topped off the stay was a big coackroach i found running across the counter at 1 am. I checked out early and had to find another place for the kids and I to stay because the hotel said they didnt have another room and couldnt treat our room while we were in there. Parking was awful when sold out they run out of parking and I was told to park in the fire lane with 2 kids at 1 am. We were exhausted from a long day out and had no where to park
Stayed 20 nights in Jul 2024

4/10 Poor

Nicole

Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2024