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9Hotel Mercy

4.0 star property
Hotel with a 24-hour front desk, a short walk to Rossio Square
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for 9Hotel Mercy

Front of property
Superior Double Room
View from property
Business centre
Building design

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Rua da Misericordia, 76, Lisbon, 1200-273
  • Rossio Square
    6 min walk
  • Santa Justa Elevator
    7 min walk
  • Figueira Square
    9 min walk
  • Lisbon (LIS-Humberto Delgado)
    27 min drive

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Rainfall showerhead
Hairdryer
Minibar
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite (Mercy)

Suite (Mercy)

Suite (Mercy)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Rainfall showerhead
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Double Room

View from room

Club Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Rainfall showerhead
Hairdryer
Minibar
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Rainfall showerhead
Hairdryer
Minibar
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, soundproofing

Superior Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Rainfall showerhead
Hairdryer
Minibar
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

City view
Solar dos Poetas
Free WiFi
Air conditioning
Housekeeping
24/7 front desk
4.7 out of 5, Exceptional, (440)
The price is AU$162
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Solar dos Poetas

About the area

Lisbon

9Hotel Mercy puts you in the heart of Lisbon, within just a 10-minute stroll of popular attractions like Rossio Square and Avenida da Liberdade. Highlights at this boutique hotel include free in-room WiFi. .Le 9 Bar is open for breakfast. At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Attractions within a 15-minute walk of this 4-property class Lisbon Old Town hotel include Santa Justa Elevator and Commerce Square.

What's nearby

  • Rossio Square - 6 min walk - 0.5 km
  • Santa Justa Elevator - 7 min walk - 0.6 km
  • Avenida da Liberdade - 10 min walk - 0.9 km
  • Commerce Square - 11 min walk - 1.0 km
  • Castle of São Jorge - 15 min walk - 1.2 km

Getting around

  • Largo Trindade Coelho Stop - 1 min walk
  • Rossio Station - 7 min walk
  • Lisbon (LIS-Humberto Delgado) - 27 min drive

Restaurants

  • ‪Bairro do Avillez - ‬1 min walk
  • ‪Cervejaria da Trindade - ‬2 min walk
  • ‪Bistro 100 Maneiras - ‬1 min walk
  • ‪Taberna do Avillez - ‬1 min walk
  • ‪Restaurante Sinal Vermelho - ‬1 min walk

About this property

9Hotel Mercy

Hotel with a 24-hour front desk, a short walk to Rossio Square
WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. A library, a terrace, and multilingual staff are also featured at the boutique 9Hotel Mercy.
  • 1 building
  • 47 guestrooms or units
  • 7 levels
  • Conference rooms
  • Built in 2012
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • Bar or lounge
9Hotel Mercy offers 47 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, French, Polish, Portuguese, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 21 per day); reservations required
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Le 9 Bar

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • IPod dock

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 15 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 7.5 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 40 (one-way), (up to 17 years old)
  • Nearby parking fee: EUR 21 per day (328 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercy
Mercy Hotel
Mercy Hotel Lisbon
Mercy Lisbon
9HOTEL MERCY Hotel Lisbon
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY Hotel Lisbon

Frequently asked questions

What is the cancellation policy at 9Hotel Mercy?

9Hotel Mercy offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at 9Hotel Mercy?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at 9Hotel Mercy on 22 Dec 2024 start from AU$189.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to 9Hotel Mercy?

The closest beach to 9Hotel Mercy is Costa da Caparica Beach (11.7 km).

What makes 9Hotel Mercy a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at 9Hotel Mercy.

Does 9Hotel Mercy serve breakfast?

Yeah, buffet brekkie is available daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at 9Hotel Mercy?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at 9Hotel Mercy?

Check-in begins at 3:00 PM. Check-out time is noon.

9Hotel Mercy Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 548 out of 1000 reviews" "
Rating 8 - Good. 338 out of 1000 reviews" "
Rating 6 - Okay. 72 out of 1000 reviews" "
Rating 4 - Poor. 24 out of 1000 reviews" "
Rating 2 - Terrible. 18 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Ivan

Travelled with partner
Liked: Cleanliness, staff & service
This hotel is centrally located to everything and the staff was friendly and accommodating. Its a decent place, but the facilities could use an upgrade as it is a bit dated. AC was modest. I ended up changing hotels for a better than average experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an absolute blast in Lisbon staying at 9Hotel Mercy! Amazing location, great space, lovely staff. Shout out to Nita and her Espresso Martini!
Stayed 5 nights in Aug 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
Great location, near to bars and restaurants. 10 minute walk (downhill) to the main square (Praça do comércio). Hotel rooms are comfortable but showing signs of wear and tear.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kionia

Liked: Staff & service, amenities, property conditions & facilities
The property is VERY clean. The beds are VERY comfortable! It’s located perfectly near everything. They have restaurants, gelato and a mini store right by the hotel. Any time I had questions the staff were eager to assist and provide assistance. I highly recommend this hotel.
Stayed 4 nights in Aug 2024

8/10 Good

katya catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff especially Isabella lovely breakfast options and well situated.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service
The room decor was really nice. Spacious and clean.
Stayed 3 nights in Jul 2024

10/10 Excellent

Roger

Stayed 2 nights in Aug 2024

8/10 Good

Harbani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property
Stayed 2 nights in Jul 2024

10/10 Excellent

Alba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location close to carmo convent. 24/7 front desk staff, clean and spacious modern rooms and bathrooms. Great service overall and great value for price
Stayed 7 nights in Jul 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoy the 9Hotel Mercy. I have stayed there in the past. The rooms are spacious and contemporary. The hotel is in the center. I am staying there again later this trip.
Stayed 2 nights in Jul 2024

10/10 Excellent

Usman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Paul erich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

David, Manhattan

Stayed 1 night in Jul 2024

10/10 Excellent

Maranda

Liked: Staff & service, amenities, property conditions & facilities
Excellent! I love the great customer service with early checkin and greetungs everyday when I walk past the desk. Room was great too- modern and clean. Wish there were wash cloths though. I must admit that the $15 hotel breakfast is pretty overpriced but everything else was worth the money.
Stayed 2 nights in Jul 2024

6/10 Okay

Melissa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was upgraded upon check in with no extra charge. We got into the room and it smelt like cigarettes and it was a very strong stench. The AC gets turned off at night so room smelt really strong it was hot. There was a weird white residue on the ceiling. I don’t think I will stay again because of the smell and it not being clean.
Stayed 1 night in Jul 2024

8/10 Good

Ruth Zerai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Vincent

Stayed 3 nights in Jul 2024

10/10 Excellent

Craig

Stayed 4 nights in Jul 2024

8/10 Good

Donaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

adam

Stayed 4 nights in Jul 2024

10/10 Excellent

Martin, Plano

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern boutique hotel, great rooftop bar, friendly and helpful staff, fantastic location.
Stayed 3 nights in Jun 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 nights in Lisbon 8/12 July 24
Great time in Lisbon part of family celebration. Must do boat trip and day trip to Sintra
Stayed 4 nights in Jul 2024

10/10 Excellent

Sacha

Stayed 1 night in Jul 2024

10/10 Excellent

Carlton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful. Location was centrap to everything.
Stayed 2 nights in Jul 2024