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Altis Grand Hotel

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for Altis Grand Hotel

Reception
2 bars/lounges
Exterior
Daily buffet breakfast (EUR 24 per person)
Premier Double Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
The current price is AU$432
includes taxes & fees
5 Apr - 6 Apr

Explore the area

Map
Rua Castilho, 11, Lisbon, 1269-072
  • Avenida da Liberdade
    ‪3 min walk‬
  • Eduardo VII Park
    ‪8 min walk‬
  • Marquis of Pombal Square
    ‪8 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪19 min drive‬

Room options

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Clothes dryer
Pillow menu
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Single Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Dining table
LCD TV
Clothes dryer
Pillow menu
Blackout curtains
  • 23 sq m
  • Sleeps 1
  • 1 Queen Bed OR 1 Single Bed

View all photos for Premier Single Room

Minibar, in-room safe, desk, blackout curtains

Premier Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Dining table
LCD TV
Clothes dryer
Pillow menu
  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Clothes dryer
Pillow menu
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Deluxe Double or Twin Room (with Extra Bed)

Minibar, in-room safe, desk, blackout curtains

Deluxe Double or Twin Room (with Extra Bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Dining table
LCD TV
Clothes dryer
Pillow menu
Blackout curtains
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Suite

Suite

Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
  • 55 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Double Room

Minibar, in-room safe, desk, blackout curtains

Premier Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Dining table
LCD TV
Clothes dryer
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About the area

Lisbon

A luxury stay in the heart of Lisbon awaits you at Altis Grand Hotel. Within steps you'll find Cinemateca Portuguesa Museum and Medeiros e Almeida Museum. Highlights at this hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at GSpa can include massages, aromatherapy and mani/pedis along with access to the sauna and hot tub. The fine-dining restaurant, Grill Dom Fernando, is open for lunch and dinner. Lobby Bar is the hotel's own bar. Enjoy the indoor swimming pool, gym, Turkish bath/hammam and Hot tub. Meeting rooms, a 24-hour business centre, and conference space are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a sauna and coffee/tea in a common area. Buffet breakfast is available daily between 7 AM and 10:30 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 5-property class Lisbon City Center hotel include Botanical Garden and National Museum of Natural History.

What's nearby

  • Avenida da Liberdade - 3 min walk - 0.3 km
  • Eduardo VII Park - 8 min walk - 0.7 km
  • Marquis of Pombal Square - 8 min walk - 0.7 km
  • Rossio Square - 15 min walk - 1.3 km
  • Santa Justa Elevator - 18 min walk - 1.5 km

Getting around

  • Rato Station - 6 min walk
  • Rossio Station - 14 min walk
  • Lisbon (LIS-Humberto Delgado) - 19 min drive

Restaurants

  • ‪Koppu Ramen Izakaya - ‬2 min walk
  • ‪Vintage Restaurante & Bar em Lisboa - ‬2 min walk
  • ‪DOTE - Cervejaria Moderna - ‬2 min walk
  • ‪A Padaria Portuguesa - ‬2 min walk
  • ‪V Rooftop Bar - ‬3 min walk

About this property

Altis Grand Hotel

Luxury hotel with 2 restaurants and full-service spa
Altis Grand Hotel offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and meeting rooms. A fitness centre, a sauna, and a rooftop terrace are also featured at the luxury Altis Grand Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Lisbon hotel is smoke free.

  • 1 building
  • 300 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1973
  • Childcare (surcharge)
  • Terrace on the roof
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
Altis Grand Hotel offers 300 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 32-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

GSpa has 4 treatment rooms. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Italian, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 17 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 24 for adults and EUR 12 for children
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Bar S. Jorge
  • Grill Dom Fernando
  • Lobby Bar
  • Rendez Vous Bistro

Things to do

  • Art gallery
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Dining table
  • Electric kettle
  • Limited room service
  • Minibar
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Dryer
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s The rooftop Terrace will not be available October on May.

Renovations and closures

The following facilities or services will be unavailable from March 31 2025 to April 11 2025 (dates subject to change):
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 for adults and from EUR 12 for children
  • Self-parking fee: EUR 17 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 1072

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Altis Grand
Altis Grand Hotel
Altis Grand Hotel Lisbon
Altis Grand Lisbon
Altis Hotel
Grand Altis
Hotel Altis
Hotel Altis Grand
Altis Grand Hotel Hotel
Altis Grand Hotel Lisbon
Altis Grand Hotel Hotel Lisbon

Frequently asked questions

What is the cancellation policy at Altis Grand Hotel?

Altis Grand Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Altis Grand Hotel?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at Altis Grand Hotel on 5 Apr 2025 start from AU$418.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Altis Grand Hotel?

Yep, Altis Grand Hotel has a self car park for EUR 17 per day. Onsite parking is limited.

Are there any beaches close to Altis Grand Hotel?

The closest beach to Altis Grand Hotel is Costa da Caparica Beach (12.1 km).

Is there a spa on site at Altis Grand Hotel?

Yep, GSpa is available for guests. It has a hot tub and a sauna. You'll enjoy services like facials.

Does Altis Grand Hotel have a pool?

Altis Grand Hotel has an indoor pool.

What luxury perks are available at Altis Grand Hotel?

Altis Grand Hotel features a full-service spa, an indoor pool and 2 restaurants.

Is Altis Grand Hotel family-friendly?

You bet! With amenities such as babysitting services, laundry facilities and an indoor pool, it's no surprise that Altis Grand Hotel is a hit with families.

Does Altis Grand Hotel serve breakfast?

Sure does, buffet breakfast is on offer daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Altis Grand Hotel?

No, Altis Grand Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Altis Grand Hotel?

Yep, you can grab a meal at Altis Grand Hotel's onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Altis Grand Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Altis Grand Hotel?

No, pets are not allowed.

Altis Grand Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 705 out of 1100 reviews
Rating 8 - Good. 267 out of 1100 reviews
Rating 6 - Okay. 82 out of 1100 reviews
Rating 4 - Poor. 31 out of 1100 reviews
Rating 2 - Terrible. 15 out of 1100 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Celine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very smart and clean and helpful staff, good breafsst buffet with lots of options. The pool spa area is lovely but not masive, was fine for us as we stayed off season but imagine it would get very busy peak season, shame rooftop bar was closed in november, but good views from bar on 12th floor. The very fancy shops are 5 mins away, but centre of town is more like 20-35 mins away if like me you like a walk, if not bus/metro within 5-7mins so convenient if not the closest. Good sections of bars and restaurants about 10-15 mins away walking.
Stayed 3 nights in Nov 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Quality higher than i was expecting
Stayed 1 night in Nov 2024

10/10 Excellent

Giovanni, Longueuil

Travelled with partner
Very nice place. Comfortable beds.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark A, North bend

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The location is good but a bit too far up from lots of bars and restaurants.
Stayed 2 nights in Nov 2024

10/10 Excellent

DEVARAHANDI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Grace

Stayed 2 nights in Oct 2024

10/10 Excellent

Geoffrey

Stayed 3 nights in Aug 2024

8/10 Good

Yvon, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool, but too small.
Stayed 12 nights in Oct 2024

8/10 Good

Maria

Stayed 4 nights in Oct 2024

10/10 Excellent

walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dark
The hotel interior is very dark. Dark wood, very low lighting throughout. Motion activated lighting that has been overdone or sometimes doesn't work.
Stayed 4 nights in Oct 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect for the city centre. The breakfast has everything anyone could wish for, but best of all are the friendly, professional and caring staff.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Amazing hotel, modern, clean and well located. Superb service. Great breakfast. We hope to go back.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Craig, East Kilbride

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Hannah

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Hotel is in a good location but is dated and tired inside. We also had a few issues with service eg breakfast items not being replenished at breakfast, coffee in room not being replenished, late room cleaning and my other half having to chase three times for a surprise cake to arrive that he had arranged. Not the service of a 5* hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I experienced and observed the staff going above and beyond for guests multiple times. A wonderful experience.
Stayed 3 nights in Oct 2024

10/10 Excellent

Denny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Joel, Litte Ferry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Oct 2024

2/10 Terrible

Nicole

Disliked: Staff & service
Inflexible cancellation policy
Due to catastrophic weather in my area, I was not able to travel. I contacted the hotel to rebook but was told the staff would not be available until the next day (5 hour time difference). When we finally reached the hotel, I was told that there were no available rooms for rebooking and that the hotel would not refund me due to their strict cancellation policy. It should be noted that to date more than 70 people have died due to the hurricane that delayed my flight. I would have been happy to rebook my stay at any other time (even by one day) if the hotel was willing to work with me.
Stayed 3 nights in Sep 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the toleration of rowdy guests inside the lobby and near the main entrance
Stayed 3 nights in Sep 2024

10/10 Excellent

NATALIYA

Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time we stayed at the Altis Grand Hotel, we enjoyed it very much! Friendly and professional staff, nice and clean rooms, good breakfast. It's located in the middle of everything, walking distance to hop on hop off buses/tours, restaurants and shops. Would really recommend it đź‘Ť
Stayed 5 nights in Sep 2024

8/10 Good

Estelle

Travelled with partner
Liked: Cleanliness, amenities
Stayed here due a cancelled flight. Initially rang the hotel shortly after making the booking and the night receptionist wasn’t initially very helpful. Room was very clean. Hotel decor quite dated.
Stayed 1 night in Sep 2024