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Eurostars Universal Lisboa

5.0 star property
Luxury hotel connected to a railway/underground station in Lisbon with a fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eurostars Universal Lisboa

Outdoor pool, pool loungers
Rooftop terrace
Exterior
Hypo-allergenic bedding, minibar, desk, laptop workspace
Hypo-allergenic bedding, minibar, desk, laptop workspace

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Air conditioning
    Air conditioning

Explore the area

Map
Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa, 1990-221
  • Lisbon Casino
    3 min walk
  • Vasco da Gama Shopping Centre
    5 min walk
  • Lisbon Oceanarium
    8 min walk
  • Lisbon (LIS-Humberto Delgado)
    10 min drive

Room options

View all photos for Double Room Single Use

Hypo-allergenic bedding, minibar, desk, laptop workspace

Double Room Single Use

Highlights

Soundproofed
Air conditioning
Heating
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 23 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room, City View

Highlights

Soundproofed
Air conditioning
Heating
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room, River View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room, River View

Highlights

Soundproofed
Air conditioning
Heating
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 23 sq m
  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, desk, laptop workspace

Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
Bathrobes
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Locke de Santa Joana

Pool
Pet-friendly
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (325)
The price is AU$214
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Locke de Santa Joana

About the area

Lisbon

You'll be connected to a railway/underground station at Eurostars Universal Lisboa, and within a short 5-minute stroll of Lisbon Casino and Vasco da Gama Shopping Centre. Highlights at this luxury hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .Enjoy the gym, seasonal outdoor swimming pool and pool loungers. Meeting rooms and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also self parking, along with the convenience of airport pick-up service. .Places within a 15-minute walk of this 5-property class Lisbon hotel include Lisbon Oceanarium and Parque das Nacoes Marina.

What's nearby

  • Lisbon Casino - 3 min walk - 0.3 km
  • Vasco da Gama Shopping Centre - 5 min walk - 0.4 km
  • Lisbon Oceanarium - 8 min walk - 0.7 km
  • MEO Arena - 10 min walk - 0.9 km
  • Parque das Nacoes Marina - 12 min walk - 1.1 km

Getting around

  • Oriente Station - 4 min walk
  • Cabo Ruivo Station - 8 min walk
  • Lisbon (LIS-Humberto Delgado) - 10 min drive

Restaurants

  • ‪Honest Greens - ‬5 min walk
  • ‪Sky Bar Tivoli - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Arena Lounge - ‬3 min walk
  • ‪Honorato Hamburgueres Artesanais - ‬4 min walk

About this property

Eurostars Universal Lisboa

Luxury hotel connected to a railway/underground station in Lisbon with a fitness centre
Eurostars Universal Lisboa offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury Eurostars Universal Lisboa. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Lisbon hotel.

  • 1 building
  • 189 guestrooms or units
  • 15 levels
  • Conference rooms
  • Built in 2021
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Eurostars Universal Lisboa offers 189 air-conditioned accommodations with minibars and complimentary dressing gowns. Business-friendly amenities include desks, desk chairs and telephones. Bathrooms include a shower, slippers and hairdryers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Covered parking on site (EUR 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 25 for children
  • Airport shuttle fee: EUR 35 per vehicle (maximum occupancy 2)
  • Covered self-parking fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 9908

We should mention

  • The seasonal pool will open on 01 March and close on 31 October.

Property is also known as

Eurostars Universal Lisboa Hotel
Eurostars Universal Lisboa Lisbon
Eurostars Universal Lisboa Hotel Lisbon

Frequently asked questions

What is the cancellation policy at Eurostars Universal Lisboa?

Eurostars Universal Lisboa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Eurostars Universal Lisboa?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Eurostars Universal Lisboa on 24 Dec 2024 start from AU$170.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Eurostars Universal Lisboa?

Yep, Eurostars Universal Lisboa has a covered self car park for EUR 20 per night.

Are there any beaches close to Eurostars Universal Lisboa?

The closest beach to Eurostars Universal Lisboa is Costa da Caparica Beach (18.7 km).

Is there a spa on site at Eurostars Universal Lisboa?

There's no onsite spa, but this property does offer spa services.

Does Eurostars Universal Lisboa have a pool?

Eurostars Universal Lisboa has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from March 01 to October 31.

Does Eurostars Universal Lisboa serve breakfast?

Yep, buffet brekkie is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Eurostars Universal Lisboa?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Eurostars Universal Lisboa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Eurostars Universal Lisboa?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Eurostars Universal Lisboa?

No, pets are not allowed.

Eurostars Universal Lisboa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 690 out of 973 reviews" "
Rating 8 - Good. 151 out of 973 reviews" "
Rating 6 - Okay. 68 out of 973 reviews" "
Rating 4 - Poor. 29 out of 973 reviews" "
Rating 2 - Terrible. 35 out of 973 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 7 nights in Aug 2024

10/10 Excellent

Cathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent breakfast opinions, good quiet location outside of the centre of lisbion but easy and cheap to travel by bus (€2.10) or uber (€8.00)
Stayed 5 nights in Aug 2024

10/10 Excellent

Kaitlin

Stayed 1 night in Aug 2024

10/10 Excellent

Alister

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well positioned hotel
Great hotel in good location
Stayed 2 nights in Aug 2024

10/10 Excellent

Murray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a clean, comfortable friendly hotel in a beautiful area. Great area for walking and connecting to transport. Will definitely come back
Stayed 2 nights in Aug 2024

10/10 Excellent

Carine

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely promenade in the vicinity
Stayed 4 nights in Aug 2024

10/10 Excellent

Chelsea

Liked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

florencia

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The hotel location is fantastic, but the restaurant service is lacking. It took two hours for two people to get dinner served, for only a main and a dessert. Clearly not enough staff to run the outdoor and indoor areas of the dining spaces, bar and lounge. We only saw 3 staff working with many guests coming in. Staff were extremely nice and polite but the hotel seems understaffed. Considering the prices of the menu for a 5 stars hotel, it was not up to standards. The room was ok, no slippers and the dust bin in the bathroom would fall over every time we would press to open. Small details but for a 5 stars a bit disappointing.
Stayed 1 night in Aug 2024

10/10 Excellent

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
Friendly staff. Excellent breakfast. Good price.
Stayed 1 night in Aug 2024

10/10 Excellent

Keelan Seán

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel, very clean and overall great experience.
Stayed 6 nights in Aug 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 1 night in Aug 2024

6/10 Okay

Arsel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff and access to the rooftop pool 24 hours. Excellent location, close to the Vasco da Gama shopping mall, airport, and other attractions. Breakfast was included with our stay but, because of an early flight, we were unable to enjoy it before making our way to the airport. The staff prepared breakfast boxes for us and we were able to enjoy it at the airport.
Stayed 1 night in Jul 2024

10/10 Excellent

Marine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 4 nights in Jul 2024

6/10 Okay

Melinda

Travelled with family
Liked: Cleanliness, staff & service
The television in the room didn’t work. The room was very basic accommodation. Definitely not 5 star. The pillows were very comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

GEORGE

Stayed 1 night in Jul 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent our last night in Portugal here at Eurostars to catch our flight the following morning. We are a family of six travelling and we were welcomed with genuine care. The hotel is beautiful, clean, and in a convenient location near the Aquamarine, dining, and waterfront.The rooms are clean, stylish and very comfortable. We also had been driving in a big WV SUV which we conveniently parked at the hotel. The staff - I can't say enough of how wonderful they are! We had a seamless checkin/out, responsive, polite, kind, and caring. Wonderful people! Overall, we would definitely return to this hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

THERESE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lisbon Hotel
Beautiful hotel. Gorgeous views from rooftop. Very accommodating staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Fernando

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very will located, outstanding staff. 5 start service, a breakfast buffet to die for.
Stayed 2 nights in Jul 2024

10/10 Excellent

Carmen

Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Stayed 1 night in Jul 2024

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the customer service experience, the room, gave me a great option. Will definitely come back
Stayed 2 nights in Jul 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st Class
Stayed 1 night in Jul 2024

10/10 Excellent

João

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Prisca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Celebrated my birthday here while in Lisbon. Staff and everyone made my stay a remarkable experience. 12/10
Stayed 3 nights in Jul 2024