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Grande Pensão Alcobia

3.0 star property
Hotel with a 24-hour front desk, a short walk to Rossio Square

Photo gallery for Grande Pensão Alcobia

Superior Double Room, City View | City view
Superior Double Room, City View | City view
Bar (on property)
Superior Double Room
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is AU$176
includes taxes & fees
21 Apr - 22 Apr

Explore the area

Map
Rua Poço do Borratém 15, Lisbon, 1100-408
  • Rossio Square
    ‪3 min walk‬
  • Castle of São Jorge
    ‪5 min walk‬
  • Avenida da Liberdade
    ‪9 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪28 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Superior Double Room, City View

Superior Double Room, City View

Superior Double Room, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Rainfall showerhead
Bathrobes
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Double Single Use

  • Sleeps 1

Single Standard Room

  • Sleeps 1

Double/Twin Standard

  • Sleeps 2

Double/Twin

  • Sleeps 2

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About the area

Lisbon

Grande Pensão Alcobia places you in the centre of Lisbon, within a short 5-minute stroll of popular places like Rossio Square and Santa Justa Elevator. Highlights at this hotel include free in-room WiFi. .Bar is the hotel's own bar. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 7:30 AM and 10 AM. There's also the convenience of car rentals on site. .Attractions within a 10-minute walk of this 3-property class Baixa hotel include Avenida da Liberdade and Castle of São Jorge.

What's nearby

  • Rossio Square - 3 min walk - 0.3 km
  • Santa Justa Elevator - 5 min walk - 0.5 km
  • Castle of São Jorge - 5 min walk - 0.4 km
  • Commerce Square - 8 min walk - 0.8 km
  • Avenida da Liberdade - 9 min walk - 0.8 km

Getting around

  • Praça da Figueira Stop - 1 min walk
  • Rossio Station - 7 min walk
  • Lisbon (LIS-Humberto Delgado) - 28 min drive

Restaurants

  • ‪Bifanas Solar da Madalena - ‬1 min walk
  • ‪Manjerica - ‬1 min walk
  • ‪RoofTop Hotel Mundial - ‬2 min walk
  • ‪Restaurante Cantinho do Aziz - ‬2 min walk
  • ‪Restaurante Dom João I - ‬2 min walk

About this property

Grande Pensão Alcobia

Hotel with a 24-hour front desk, a short walk to Rossio Square
Grande Pensão Alcobia offers its guests multilingual staff, tour/ticket assistance, and laundry facilities. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Grande Pensão Alcobia also features a front desk safe and a lift.

This 3-star Lisbon hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Bar or lounge
Grande Pensão Alcobia offers 42 accommodations with a safe and a hairdryer. Cable televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, French, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10 AM for a fee: EUR 9 for adults and EUR 4.50 for children
  • A bar/lounge

Restaurants on site

  • Bar

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9.00 for adults and from EUR 4.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Carte Blanche, Eurocard and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 8976

Property is also known as

Grande Pensão Alcobia
Grande Pensão Alcobia Hotel Lisbon
Grande Pensao Residencial Alcobia Hotel Lisbon
Grande Pensao Residencial Alcobia Lisbon
Grande Pensão Alcobia Hotel
Grande Pensão Alcobia Lisbon
Grande Pensão Alcobia Hotel Lisbon

Frequently asked questions

What is the cancellation policy at Grande Pensão Alcobia?

Grande Pensão Alcobia offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grande Pensão Alcobia?

As of 19 Apr 2025, prices found for a 1-night stay for 2 adults at Grande Pensão Alcobia on 21 Apr 2025 start from AU$161.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Grande Pensão Alcobia?

The closest beach to Grande Pensão Alcobia is Costa da Caparica Beach (12.3 km).

Does Grande Pensão Alcobia serve breakfast?

Yeah, buffet brekkie is on offer daily from 7:30 AM to 10 AM.

Is there a free airport shuttle available at Grande Pensão Alcobia?

No, Grande Pensão Alcobia does not offer an airport shuttle service.

What time are check-in & check-out at Grande Pensão Alcobia?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Grande Pensão Alcobia?

No, pets are not allowed.

Grande Pensão Alcobia Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 150 out of 661 reviews
Rating 8 - Good. 308 out of 661 reviews
Rating 6 - Okay. 146 out of 661 reviews
Rating 4 - Poor. 40 out of 661 reviews
Rating 2 - Terrible. 17 out of 661 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central

Great location - central without being noisy. Not a good view from window at all (internal courtyard) but not a problem for us. More expensive rooms will have a better (street) view. Room clean and comfortable although missing a few convenient things like easily accessible plug sockets and hooks in the bathroom. Have stayed once before 2 years ago and would probably stay again although it would be nice to see it updated just a little. Not accessible for anyone severely disabled as there are stairs to access the first floor and reception, although there is then a small lift to access upper floors from there.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jo Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent. I would stay here again .
Stayed 2 nights in Nov 2024

10/10 Excellent

Fernando, Kingsburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to change rooms cause of water kek as courtesy they comes us doing a bag of laundry Room to store luggage in between stays was convenient, staff friendly and helpful,
Stayed 6 nights in Oct 2024

6/10 Okay

Jo

Travelled with group
Liked: Cleanliness
Disliked: Amenities
No lift.
Stayed 2 nights in Sep 2024

8/10 Good

Lynda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, off the tourist track, yet minutes from all one wants to see in old Lisboa. Can't beat the location. Our room was "city view" - looked onto derelect buildings, but that's what made it quiet. Anyway, the views were right around the corner - sights of old Lisboa, monuments, churches, walk or cable cars, cafes, restaurants - loved walking everywhere. Put your cell phone down and just walk!
Stayed 4 nights in Sep 2024

6/10 Okay

Paul

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No plug for tub, 1 of 2 shower doors missing, a/c sounded like a small engine. Very noisy. The bright spot was reception, very welcoming and location great for getting around.
Stayed 4 nights in Sep 2024

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, charming hotel

Good location right near a piazza with lots of food options. Near #28 tram stop. Grocery store nearby too
Stayed 5 nights in Apr 2024

10/10 Excellent

Jai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and very clean.

Our stay was absolutely wonderful. The staff were exceptionally kind and helpful, making us feel welcome throughout our visit. We were delighted with the beautiful view from our balcony, which added a special touch to our overall experience. The only downside was the absence of a "Do Not Disturb" sign, which unfortunately led to my partner being woken up by room service while he was unwell. Despite this minor inconvenience, we thoroughly enjoyed our stay and would highly recommend this hotel.
Stayed 3 nights in Jul 2024

6/10 Okay

Sarah

Travelled with partner
Liked: Staff & service, amenities
We had a good stay here. The building is older, but lots of character and good location. The staff was lovely and breakfast was great!
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stay was good, but the place is old and could use some renovation. No elevators.
Stayed 3 nights in Jun 2024

4/10 Poor

Roisin

Disliked: Property conditions & facilities, room comfort

Very underwhelming - not as pictured.

Room very different from those displayed on website - dark, small window and very little floor space. Constant smell of old and damp. Room was also quite loud, and we could hear people as they walked past the room. We were woken up one night by another room coming back. The bathroom had no windows, and the shower hot/cold signals were the wrong way around. The hotel also had a lot of stairs, some unavoidable - certainly not accessible to those with any disabilities/children. The room had very good air con, keeping it cool. The room was also cleaned each day, with fresh towels.
Stayed 2 nights in Jun 2024

2/10 Terrible

Kristi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t do it!

The first impression when walking into this hotel was the overwhelming perfume smell. It burned our eyes. It was so strong. Secondly, the rooms were about the size of a dorm room, and the beds were as hard as a rock. Our room smelled OK, but the other party with us had a sewer smell the whole stay. Other hotels we stayed at in Portugal had some kind of a common room where you could hang out or play cards… This hotel kicked us out of the breakfast nook area, which was really the only place with chairs, so that was disappointing. I really considered taking a loss and finding any other hotel in Lisbon to stay.
Stayed 2 nights in May 2024

10/10 Excellent

Ludmila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, very helpful staff at the reception. Excellent location - easy for Uber pick up - parking lot an opposite the entrance, easy for trams, metro and plenty of dining options. Very clean, nice breakfast, relatively quiet (mind you are in the middle of the city). There are a few flights of stairs before you get to the lift, so not very suitable for people with reduced mobility. But great experience overall and definitely would stay again.
Stayed 5 nights in Jun 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were all very unique. The friendliness and helpfulness of the staff really stood out! The breakfast they delivered to our room was excellent! It is located up a steep hill but it’s near the university and has wonderful views.
Stayed 3 nights in May 2024

8/10 Good

Matyas

Travelled with family
Liked: Cleanliness, staff & service

Amazing Service, very noisy street in the night.

Service very well, noisy in the night.
Stayed 1 night in May 2024

2/10 Terrible

Christopher

Travelled with partner
Disliked: Amenities
NIGHTMARE… Over booked the hotel, didn’t tell us till we arrived that they had moved us to their sister hotel. Reception told us it was a the “nicer” hoteo but as we later found out the room is a closet, maybe a foot all around the bed and a window that looks right at a wall. The room we had booked we payed extra for an upgraded city view and was a good sized room. No one was very helpful in fixing the issue. They are hoping there’s “maybe” a better room tomorrow but we were not offered any compensation in the meantime. I am not normally a complainer but in all the hotels I’ve ever stayed in I have never had this happen, not to mention when I book months in advance. Not a great way to be welcomed to a new city and hotel. Also it is quite disappointing I wasn’t notified of this sooner when I could have canceled and rebooked, it feels like that was an intentional decision as now almost all hotels in area are booked and we are stuck with our closet.
Stayed 4 nights in May 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Short Break in Lisbon

A very friendly and helpful staff, basic hotel but well situated for the centre of Lisbon and easy to get around. Metro station Rossio close by and journey to airport by metro was 35 minutes. The hotel reception was reached by a flight of stairs and a further flight of stairs to the access lift for rooms above. Breakfast was continental at 8 euros each and plentiful. A bagage room is available to leave suitcases on departure days.
Stayed 4 nights in Apr 2024

6/10 Okay

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

8/10 Good

Emily

Travelled with partner
Liked: Cleanliness, staff & service
The staff at the desk were very nice. We stayed in two different rooms because of a change in plans. One room was supposed to be superior and it was very beautiful but had some drawbacks - the shower didn't drain, the shower head is the kind that could be handheld and it fell off on top of me (causing me to slip and almost fall), there were no trash bins, it was crazy loud at 7am with construction right outside our window (not the hotel's fault but still an issue and in our other room, every time someone closed their door our walls shook and in both rooms the beds were incredibly hard), no drawers to put stuff, the outlet next to the bed didn't work... BUT despite all of that, it's a fantastic location and if you can get an affordable enough price then it's worth it. There's even a small elevator after you go up one flight of stairs.
Stayed 1 night in Apr 2024

10/10 Excellent

Jared

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service. Clean space.
Stayed 2 nights in Apr 2024

8/10 Good

Deborah, Lynchburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Nicole

Stayed 3 nights in Apr 2024

10/10 Excellent

Juan

Stayed 2 nights in Apr 2024

4/10 Poor

Sofia

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Wouldn’t stay here again

The main issue we had was the horrendous smell of drains in the bedroom. We didn’t complain when we arrived as it was only light, but as the days passed it got so much worse. The room apart from that was okay, with the basics needed for a few nights. View from room was to an abandoned building which wasn’t ideal, and the area around the hotel is quite rough.
Stayed 3 nights in Mar 2024

4/10 Poor

David

Disliked: Staff & service, property conditions & facilities, room comfort
They did not have Hair conditioner or bar soap, no glass or coffee accessories in the room, no small amenities in bathroom, no Kleenex, q-tips, in room only one chair. Breakfasts were substandard, nothing hot, no toaster, pastries not so good since there is fabulous pastries in Portugal. The elevator was tiny, no mention of 2 flights of walk up before lobby. Staff was pretty helpful with maps directions and taxis. However, very centrally located to see a lot of the important sights.
Stayed 3 nights in Mar 2024