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Hotel Metropole

3.0 star property
Hotel with free breakfast, steps from Rossio Square
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Metropole

Double or Twin Room (Rossio and Castle View) | View from room
Exterior
Minibar, in-room safe, blackout curtains, iron/ironing board
Free buffet breakfast
Double or Twin Room (Rossio and Castle View + Extra Bed)

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Praca D. Pedro IV, 30, Lisbon, 1100-200
  • Rossio Square
    1 min walk
  • Santa Justa Elevator
    2 min walk
  • Carmo Convent
    2 min walk
  • Lisbon (LIS-Humberto Delgado)
    28 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Bidet
Hairdryer
Minibar
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room (Rossio and Castle View + Extra Bed)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double or Twin Room (Rossio and Castle View + Extra Bed)

Highlights

Air conditioning
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Bidet
Hairdryer
Minibar
  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Standard Double or Twin Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Standard Double or Twin Room

Highlights

Air conditioning
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Bidet
Hairdryer
Minibar
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room (Rossio and Castle View)

Minibar, in-room safe, blackout curtains, iron/ironing board

Double or Twin Room (Rossio and Castle View)

Highlights

Air conditioning
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Bidet
Hairdryer
Minibar
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Similar properties

Front of property
Rossio Garden Hotel
Free WiFi
Air conditioning
Breakfast available
Business services
4.4 out of 5, Excellent, (1002)
The price is AU$177
for 1 night
includes taxes & fees
18 Nov - 19 Nov
Rossio Garden Hotel

About the area

Lisbon

Hotel Metropole puts you in the heart of Lisbon, within steps of popular attractions like Rossio Square and Santa Justa Elevator. Highlights at this hotel include free buffet breakfast and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and limo/town car service. Other amenities include laundry facilities, a library and babysitting services. .Attractions within a 10-minute walk of this 3-property class Lisbon Old Town hotel include Avenida da Liberdade and Commerce Square.

What's nearby

  • Rossio Square - 1 min walk
  • Santa Justa Elevator - 2 min walk
  • Avenida da Liberdade - 6 min walk
  • Commerce Square - 8 min walk
  • Castle of São Jorge - 9 min walk

Getting around

  • Rossio Station (Green) - 1 min walk
  • Rossio Station - 3 min walk
  • Lisbon (LIS-Humberto Delgado) - 28 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Fabrica da Nata - ‬2 min walk
  • ‪Café Nicola - ‬2 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Bastardo - ‬1 min walk

About this property

Hotel Metropole

Hotel with free breakfast, steps from Rossio Square
You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

A library, multilingual staff, and tour/ticket assistance are also featured at Hotel Metropole.

This 3-star Lisbon hotel is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Library
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Metropole offers 36 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels.

Bathrooms include baths or showers, bidets and hairdryers. This Lisbon hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast
  • A bar/lounge

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Metropole Lisbon
Metropole Lisbon
Hotel Metropole Hotel
Hotel Metropole Lisbon
Hotel Metropole Hotel Lisbon

Frequently asked questions

What is the cancellation policy at Hotel Metropole?

Hotel Metropole offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Metropole?

As of 4 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Metropole on 14 Nov 2024 start from AU$280.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Metropole?

The closest beach to Hotel Metropole is Costa da Caparica Beach (12 km).

Is Hotel Metropole family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Metropole is a hit with families.

Does Hotel Metropole serve breakfast?

Yeah, free buffet brekkie is served at Hotel Metropole.

Is there a free airport shuttle available at Hotel Metropole?

No, Hotel Metropole does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Metropole?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hotel Metropole?

No, only service animals are allowed.

Hotel Metropole Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 213 out of 1003 reviews" "
Rating 8 - Good. 454 out of 1003 reviews" "
Rating 6 - Okay. 227 out of 1003 reviews" "
Rating 4 - Poor. 78 out of 1003 reviews" "
Rating 2 - Terrible. 31 out of 1003 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but breakfast was realy small
Stayed 4 nights in Jul 2024

10/10 Excellent

Olga

Stayed 6 nights in Jul 2024

10/10 Excellent

Susan

Stayed 6 nights in Jul 2024

8/10 Good

Valerie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was great and location was very good. Wifi was inconsistent between devices but may have just been my phone. AC did not seem to work.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location !
Stayed 3 nights in Jul 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location!
Stayed 6 nights in Jun 2024

8/10 Good

jairo, doral

Liked: Cleanliness
Stayed 3 nights in Jun 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2024

8/10 Good

Bernadete

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good. Staff was very helpful, especially Ricardo. Bedroom was very spacious and comfortable! I had a Castle view on the 5th Floor, totally worth it! Hotel is at great location to walk around town.

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were fantastic. Friendly and very helpful. Hotel is in a great location with easy access to public transportation. Our room was huge with a great view. Rooms could use a bit of a renovation, but overall loved it.
Stayed 3 nights in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, helpful staff and great location
Stayed 4 nights in May 2024

10/10 Excellent

Martin

Stayed 2 nights in May 2024

8/10 Good

Genes, Sicklerville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Metropole is situated right next to Rossio Square convenient to events, shopping, attractions, tours, transportation and dining. It's just a little antiquated since they must've preserved the building structure. The service, crew and breakfast is excellent but the only thing that bothered us during our two-night stay was the AC that hasn't made the room a bit colder and that we have to open the window to cool down. Thank you. We want to come back!
Stayed 2 nights in May 2024

6/10 Okay

ANA BELKIS

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Excellent location walking distances to many sites. The hotel is old and can use remodeling. Please be aware the room was extremely hot. I will not stay there again. The staff are extremely friendly and accommodating, but the breakfast was the same every day. I did not have breakfast my last 2 days. Good place for one day stay only.
Stayed 9 nights in May 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost a 5
The Metropole is in an excellent location, on Rossio Square. Our room was large, a king sized bed, with balconies over the square…It was not loud. My only two not perfect marks are the stairs up to the lift landing to get to the lobby….tough depending on your luggage. Also the breakfast was unexciting even if the coffee was good.
Stayed 5 nights in May 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great location. Because it was in the city center, it was a bit noisy. But we expected that
Stayed 5 nights in May 2024

10/10 Excellent

clyde

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while in Lisbon.
Stayed 5 nights in Apr 2024

6/10 Okay

Leota

Travelled with family
Liked: Cleanliness, staff & service
The property is quaint but old and the AC did not work. Buffet bread was excellent room was bigger than expected. Staff was wonderful.
Stayed 1 night in May 2024

6/10 Okay

Yuriy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in May 2024

6/10 Okay

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities
Small hotel with great location. Staff were all personable, courteous and helpful. Hotel is dated but rooms and main areas are all very clean. We enjoyed our visit!
Stayed 2 nights in Apr 2024

10/10 Excellent

Raul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like this hotel because we have easy access to restaurants and a lot businesses in the area . Staff was great, helpful and friendly. If we be Ale to comeback to Lisbon, we want this hotel. We want to recommend this place to our friends and relatives. We also have a good time staying in this hotel.
Stayed 5 nights in Apr 2024

6/10 Okay

Annette

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our room did not have AC. I called down straight away and was told that it would be turned on. A couple of hours later I called back down as it was still quite warm. I was told it would be addressed. 2 minutes later, I got a call back that the AC was not working for our room and that we could change rooms. We were already in bed and set up so that was not a reasonable option. The next morning I was told that there was no AC on the 5th floor as they are transitioning the system from heat and that the person I spoke with should have known that. I asked why we were put on that floor if the AC wasn’t working. The person at the desk had no answer. The supervisor was not in. I honestly believe that when you book through a third party, you are not treated with the same respect or given the same level of service. Twice now I’ve not been happy with rooms booked through Expedia. I was shocked as generally Holiday Inn is quite good. I asked for my money back and was told I would have to email the supervisor once back in Canada.
Stayed 3 nights in Apr 2024

6/10 Okay

Karen, St. Johns

Liked: Cleanliness
Location excellent, No air conditioning for our stay in April when it was mid 20s! Hotel advertised air conditioning but gave us fans which slightly helped
Stayed 4 nights in Apr 2024

4/10 Poor

Lankani

Travelled with partner
Disliked: Staff & service, property conditions & facilities
I would not recommend the hotel to anyone. Good location
Stayed 4 nights in Apr 2024

4/10 Poor

MARIA

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property did not offer air conditioner even though they advertised it. It was 80 degrees hot and at night time it was impossible to sleep. They came up with the excuse that the air conditioner takes time to kick. I stayed 5 nights and it never did. In day number 3, they offered me a fan. The rest of the amenities were good and staff too but air conditioner is a basic amenity in a hotel as expensive as that.