10/10 Excellent
Paul
3 Dec 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Fabulous hotel in the heart of the old town - next to the castle walls. Pick up from the airport was seamless and very quick to the hotel up some very narrow streets (if you are taking a cab make sure they can get inside the city walls) We arrived before check in and were offered breakfast at no extra charge and left our bags with reception. We we told we could check in at 1.00pm and so returned to get in straight away with bags in the room already. We had a complementary bottle of local sparkling wine in an ice bucket which was delicious.
The room was spacious (no3 - Alfama room) with views to the side and back courtyard. The room was comfortable with all the amenities you would expect.
Good plentiful breakfast with lots of options to choose from. An honesty bar for a late drink in the lounge / terrace which was very welcome.
A brilliant hotel in the heart of the old town with great service and some lovely extra touches which made for a memorable stay.
Highly recommended.
Paul
Stayed 2 nights in Nov 2024