Holiday Inn Express Albert Dock, an IHG Hotel

3.0 star property
Hotel with free breakfast, steps from Royal Albert Dock
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Holiday Inn Express Albert Dock, an IHG Hotel

Restaurant
In-room safe, desk, blackout curtains, free cots/infant beds
In-room safe, desk, blackout curtains, free cots/infant beds
Exterior
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Britannia Pavilion Albert Dock, Britannia Pavilion, Liverpool, England, L3 4AD
  • Royal Albert Dock
    1 min walk
  • The Beatles Story Museum
    2 min walk
  • M&S Bank Arena
    2 min walk
  • Liverpool (LPL-John Lennon)
    33 min drive

Room options

Standard Room, 2 Single Beds

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Double Bed with Sofa bed (Albert Dock View)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed (Albert Dock View)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds (Albert Dock View)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 19 sq m
  • Water view
  • Sleeps 2
  • 2 Single Beds

Standard Room

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 19 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 Double Bed with Sofa bed

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed - double
Hairdryer
Private bathroom
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Liverpool

Holiday Inn Express Albert Dock, an IHG Hotel puts you in the heart of Liverpool, within steps of Royal Albert Dock and The Beatles Story Museum. Highlights at this hotel include free buffet breakfast and a bar/lounge. .Great Room is the hotel's own bar. 108 square feet (10 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. .Sights within a 10-minute walk of this 3-property class The Docks hotel include M&S Bank Arena and Liverpool ONE.

What's nearby

  • Royal Albert Dock - 1 min walk
  • The Beatles Story Museum - 2 min walk
  • M&S Bank Arena - 2 min walk
  • Liverpool ONE - 8 min walk
  • Cavern Club - 14 min walk

Getting around

  • Liverpool James Street Station - 13 min walk
  • Liverpool (LPL-John Lennon) - 33 min drive

Restaurants

  • ‪Albert Dock - ‬4 min walk
  • ‪Heavenly Desserts - Liverpool - ‬8 min walk
  • ‪The Bierkeller - ‬8 min walk
  • ‪Pumphouse - ‬6 min walk
  • ‪Baltic Fleet - ‬8 min walk

About this property

Holiday Inn Express Albert Dock, an IHG Hotel

Hotel with free breakfast, steps from Royal Albert Dock
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 108 square feet (10 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Albert Dock, an IHG Hotel.

This 3-star Liverpool hotel is smoke free.

  • 130 guestrooms or units
  • 3 levels
  • Conference rooms
  • 108 sq ft of conference space
  • 10 sq. m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Holiday Inn Express Albert Dock, an IHG Hotel offers 130 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Great Room

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 108 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express Albert Dock, an IHG Hotel Hotel
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Holiday Inn Express Albert Dock, an IHG Hotel Hotel Liverpool

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Albert Dock, an IHG Hotel?

Holiday Inn Express Albert Dock, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Albert Dock, an IHG Hotel?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Albert Dock, an IHG Hotel on 19 Nov 2024 start from AU$141.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Holiday Inn Express Albert Dock, an IHG Hotel?

The closest beach to Holiday Inn Express Albert Dock, an IHG Hotel is Crosby Beach (9 km).

Is Holiday Inn Express Albert Dock, an IHG Hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Albert Dock, an IHG Hotel is a hit with families.

Does Holiday Inn Express Albert Dock, an IHG Hotel serve breakfast?

You bet, our guests speak well of the free buffet brekkie here! Offered daily between 7:00 AM and 9:00 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Holiday Inn Express Albert Dock, an IHG Hotel?

No, Holiday Inn Express Albert Dock, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Albert Dock, an IHG Hotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express Albert Dock, an IHG Hotel?

No, only service animals are allowed.

Holiday Inn Express Albert Dock, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 619 out of 1000 reviews" "
Rating 8 - Good. 291 out of 1000 reviews" "
Rating 6 - Okay. 57 out of 1000 reviews" "
Rating 4 - Poor. 20 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

VALERIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the trip to liverpool was wonderful the holiday inn express was a great experience beautiful room everything we needed the staff were excellent and very helpful nothing too much trouble calling for taxis when we needed them and help[ing out with local knowledge. 5 star breakfast great selection and presented beautifully will definately return *****
Stayed 2 nights in Aug 2024

6/10 Okay

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
This was our second stay at this Holiday inn express. The location is excellent for visiting Liverpool and we could not fault the room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Colin

Reception quick and friendly. Room spacious, clean and comfortable bed. Breakfast very good. All staff very friendly and helpful.
Stayed 1 night in Aug 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Joan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

LISA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and an awesome breakfast
Stayed 1 night in Aug 2024

8/10 Good

pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Liverpool
The entrance was a bit funny. We had walked along the dockside but could not gain access from the dockside entrance. We appreciate the security but this seemed over the top. Staff were very helpful and friendly. The room was fine with a view of the dock.
Stayed 1 night in Jul 2024

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent clean property with fantastic rooms and great view
Stayed 1 night in Jul 2024

10/10 Excellent

Susannah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Gabriela

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities, room comfort
Very poor
The hotel felt more like a prison it was hard to get into reception was on the 2nd floor,the room had no air conditioning was very hot and stuffy one of the windows was broken,breakfast was ok but no fried egg,would not stay there again we left a day early
Stayed 2 nights in Jul 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Riyad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
If your visiting liverpool for the first time location wise couldnt get better. By the docks and a short walk to the city centre. Loads to see around thd area
Stayed 1 night in Jul 2024

10/10 Excellent

Virginia

Liked: Cleanliness, amenities, property conditions & facilities
Super close to Beatles Museum and Tate Liverpool, literally on your doorstep. Staff is great! No safes in room which is a must these days. On a return trip I would definitely stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Karen, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay along the docks. Lovely staff and very good breakfast. This Canadian will be back again soon. Thanks
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service
Staying at The Holiday inn for my daughter’s graduation in Liverpool. Upon check in the hotel had been effected by the world wide Microsoft crash. Staff were working to a manual system. What can I say service was exceptional even in a difficult situation nothing was too much trouble. Will definitely stay at this hotel again.
Stayed 1 night in Jul 2024

10/10 Excellent

Elvis

Stayed 2 nights in Jul 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Becky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, nice facility, great Breakfast
Stayed 1 night in Jul 2024

10/10 Excellent

Deirdre

Travelled with family
Booked as we were attending a concert at the M&S Bank Arena. Location was perfect. On arrival check in staff were very friendly and efficient. Our room was very clean and facilities great. Just what we would expect from the Holiday Inn group. Breakfast was the usual buffet style something for everyone. Big question- would we stay here again…….YES without hesitation. Good job Holiday Inn
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Expected much better
On the plus side, room was clean, staff was friendly, and location was fantastic. However, work needs to be done to improve the customer experience. The handle of the toilet in our room had to be “pumped” several times before enough water came to flush. The shower changed from cool to blisteringly hot no matter the temperature setting, and without warning. Although we selected a room with a dock view, the window was so dirty, there really wasn’t a view. There were no electrical or USB plugs near the beds, phones had to be charged on the other side of the room. The mattresses were very hard-like a board. There was no wi-fi. When we arrived we were told it would be fixed in a few hours, but it was still not fixed when we checked out the next day. They offered free coffee and tea in the lobby to offset this “inconvenience” (is it not usually complimentary?) but that didn’t really make up for it. No wi-fi made things very difficult since there was also a mobile phone outage internationally that same day, so we had no communication - no map app, no text, or phone, no way to book tickets or make dinner reservations, or even search for things to do or restaurants.
Stayed 1 night in Jun 2024