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Mercure St Helens

4.0 star property
Hotel in St Helens with full-service spa and health club
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure St Helens

Exterior
Indoor pool
Exterior
Classic Room, 1 King Bed
Reception hall

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
Linkway West, St Helens, England, WA10 1NG
  • Citadel Arts Centre
    8 min walk
  • Sherdley Park
    4 min drive
  • Haydock Racecourse
    7 min drive
  • Liverpool (LPL-John Lennon)
    31 min drive

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

Highlights

Heating
Flat-screen TV
Eco-friendly toiletries
Shower/bath combination
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Highlights

Heating
Flat-screen TV
Eco-friendly toiletries
Shower/bath combination
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Highlights

Heating
Flat-screen TV
Eco-friendly toiletries
Shower/bath combination
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Mercure Haydock Hotel

Pool
Hot tub
Pet-friendly
Free WiFi
3.9 out of 5, Good, (785)
The price is AU$195
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Mercure Haydock Hotel

About the area

St Helens

At Mercure St Helens you'll be within a 10-minute walk of Citadel Arts Centre and 2.6 km (1.6 mi) from Sherdley Park. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Pyramid Leisure Centre can include access to the sauna and hot tub. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and steam room. Meeting rooms, conference space, and a business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. To-go breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this 4-property class St Helens hotel include Anfield Stadium and Knowsley Safari Park.

What's nearby

  • Citadel Arts Centre - 8 min walk - 0.7 km
  • Haydock Racecourse - 7 min drive - 5.6 km
  • Haydock Park Racecourse - 10 min drive - 9.6 km
  • Knowsley Safari Park - 16 min drive - 9.7 km
  • Anfield Stadium - 19 min drive - 18.6 km

Getting around

  • St Helens Central Station - 14 min walk
  • Liverpool (LPL-John Lennon) - 31 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪The Chinese Buffet St Helens - ‬8 min walk
  • ‪The Glass House - ‬9 min walk
  • ‪Pizza Hut - ‬9 min walk

About this property

Mercure St Helens

Hotel in St Helens with full-service spa and health club
Mercure St Helens offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A steam room, spa services, and coffee/tea in common area are also featured at the business-friendly Mercure St Helens. Free self parking is available.

  • 84 guestrooms or units
  • Conference rooms
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Lift
  • Bar or lounge
  • Dining venue
Mercure St Helens offers 84 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This St Helens hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Pyramid Leisure Centre. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: GBP 12.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 92 Restaurant

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Full-service spa

  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 12.50 per person
  • Early check-in fee: GBP 30 (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

St. Helens
Mercure St Helens Opening May 2019 Hotel
Mercure Opening May 2019 Hotel
Mercure St Helens Opening May 2019
Mercure Opening May 2019
Hotel Mercure St Helens (Opening May 2019) St Helens
St Helens Mercure St Helens (Opening May 2019) Hotel
Hotel Mercure St Helens (Opening May 2019)
Mercure St Helens (Opening May 2019) St Helens
St. Helens Hotel
Mercure St Helens Hotel
Mercure St Helens St Helens
Mercure St Helens Hotel St Helens

Frequently asked questions

What is the cancellation policy at Mercure St Helens?

Mercure St Helens offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure St Helens?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Mercure St Helens on 1 Dec 2024 start from AU$135.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure St Helens?

Yep, Mercure St Helens has a free self car park.

Is there a spa on site at Mercure St Helens?

Yep, Pyramid Leisure Centre is available for guests. It has a hot tub and a sauna.

Does Mercure St Helens have a pool?

Mercure St Helens has an indoor pool.

What luxury perks are available at Mercure St Helens?

Mercure St Helens features a full-service spa, a health club and an indoor pool.

Does Mercure St Helens serve breakfast?

You bet, to-go brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Mercure St Helens?

No, Mercure St Helens does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure St Helens?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Mercure St Helens?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mercure St Helens?

No, pets are not allowed.

Mercure St Helens Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 184 out of 396 reviews" "
Rating 8 - Good. 105 out of 396 reviews" "
Rating 6 - Okay. 64 out of 396 reviews" "
Rating 4 - Poor. 23 out of 396 reviews" "
Rating 2 - Terrible. 20 out of 396 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

David

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stuff
Stayed 2 nights in Aug 2024

10/10 Excellent

P

Stayed 1 night in Aug 2024

6/10 Okay

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Whilst I understand different hotels have different levels of accommodation and services depending on price but staff be courteous should be a given but at this hotel it was just short of terrible. So obvious the staff didn’t want to be there and guests were an inconvenience.
Stayed 1 night in Jul 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Couldn't fault it. Everything was spot on. Will definitely be staying again.
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Timir

Stayed 1 night in Jul 2024

6/10 Okay

Kenneth

Travelled with family
Liked: Staff & service, property conditions & facilities
Too hot at night , needs light blankets, not heavy bedding
Stayed 10 nights in Jul 2024

8/10 Good

Nicole-Jade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soft bed
Stayed 1 night in Jul 2024

10/10 Excellent

E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Taylor weekend break
Great location to leave Liverpool from back to the midlands the next day. Hard work getting back into Liverpool city centre because of copious amount t of traffic lights. Would stay there again that said!
Stayed 1 night in Jun 2024

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Just let me open the window!
Air conditioning wasn’t working for the first 3 nights and it was baking at night! The windows will not open either which exaggerates the situations and gives the room a stall smell! The air con issue was resolved by the last night however.
Stayed 4 nights in Jun 2024

4/10 Poor

William (Billy)

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Mirza

Stayed 1 night in May 2024

10/10 Excellent

Mark

Stayed 1 night in May 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

4/10 Poor

Fiona

Travelled with family
Weekend visit
Had called the hotel last week to arrange an early check in for one of our 2 rooms as we were attending a wedding. Was told it would be £20 additional charge. Arrived at 12, gave our names and said we were checking in only to be told quite clearly that check in was 3pm. I explained we had booked an early check in and was told no record of it instead of perhaps saying ‘let me look into that for you’. Eventually got a room but was certainly left feeling that the customer service could be improved to ensure customers are left feeling welcomed rather than not.
Stayed 1 night in May 2024

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night away
Nice hotel , 2 mins from town centre, 10 min walk to rugby ground. Staff very helpful and checked to see if our room was ready so we could check in early. Room was decent, comfy bed, tea coffee in the room. Car park free just had to input car details on tablet. There is a £50 surcharge at checkin for any breakages but that was regunded about 3 hours after check out. I would stay again
Stayed 1 night in May 2024

6/10 Okay

John Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good accommodation but poor breakfast.
Good location for the centre of the town and parking on site. Not a picturesque site but the hotel is of a good standard. The breakfast was not good the self service offering was not hot and had been in the warming containers for some time. Drop a star for a poor breakfast but I would stay again.
Stayed 1 night in May 2024

8/10 Good

Shaun

Stayed 2 nights in May 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Garry

Stayed 1 night in May 2024

10/10 Excellent

Sarah

Liked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close by our wedding venue
Stayed 1 night in May 2024