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DoubleTree by Hilton Stoke on Trent

4.0 star property
Hotel in Stoke-on-Trent with sauna and 24-hour front desk

Photo gallery for DoubleTree by Hilton Stoke on Trent

Bar (on property)
Lobby
Lobby
Outdoor wedding area
Indoor pool, open 6:30 AM to 8:00 PM, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Room service
The current price is AU$174
includes taxes & fees
23 Mar - 24 Mar

Explore the area

Map
Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ
  • Waterworld
    ‪2 min walk‬
  • Regent Theatre
    ‪18 min walk‬
  • Victoria Hall
    ‪3 min drive‬
  • Manchester (MAN)
    ‪44 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Heating
LCD TV
Sofa bed - queen
Separate bedroom
Bathrobes
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 9 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Highlights

Heating
LCD TV
Sofa bed
Bathrobes
Eco-friendly toiletries
Private bathroom
Hairdryer
Coffee/tea maker
  • 9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

Highlights

Heating
LCD TV
Bathrobes
Eco-friendly toiletries
Private bathroom
Hairdryer
Coffee/tea maker
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Heating
LCD TV
Private bathroom
Eco-friendly toiletries
Hairdryer
Coffee/tea maker
Eco-friendly cleaning supplies
Electric kettle
  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Highlights

Heating
LCD TV
Private bathroom
Eco-friendly toiletries
Hairdryer
Coffee/tea maker
Eco-friendly cleaning supplies
Electric kettle
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Heating
LCD TV
Bathrobes
Eco-friendly toiletries
Private bathroom
Hairdryer
Coffee/tea maker
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

Highlights

Heating
LCD TV
Sofa bed
Bathrobes
Eco-friendly toiletries
Private bathroom
Hairdryer
Coffee/tea maker
  • 9 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Heating
LCD TV
Bathrobes
Eco-friendly toiletries
Private bathroom
Hairdryer
Coffee/tea maker
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

Hilton Garden Inn Stoke on Trent

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (482)
The price is AU$183
for 1 room
includes taxes & fees
27 Mar - 28 Mar
Hilton Garden Inn Stoke on Trent

About the area

Stoke-on-Trent

DoubleTree by Hilton Stoke on Trent places you steps from Waterworld and within a 20-minute stroll of The Potteries Museum and Art Gallery. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .Enjoy the sauna and pool loungers. Business amenities include meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. Full breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Within a 30-minute drive of this 4-property class Stoke-on-Trent hotel, attractions include Peak District National Park and Trentham Gardens.

What's nearby

  • Waterworld - 2 min walk - 0.2 km
  • The Potteries Museum and Art Gallery - 17 min walk - 1.4 km
  • Regent Theatre - 18 min walk - 1.6 km
  • Victoria Hall - 3 min drive - 1.9 km
  • Staffordshire University - 3 min drive - 2.6 km

Getting around

  • Stoke-On-Trent Station - 7 min drive
  • Manchester Airport (MAN) - 44 min drive

Restaurants

  • ‪Brindley Farm - Dining & Carvery - ‬10 min walk
  • ‪M&S Café - ‬4 min drive
  • ‪Nando's - ‬8 min walk
  • ‪Toby Carvery - ‬6 min walk
  • ‪Burger King - ‬11 min walk

About this property

DoubleTree by Hilton Stoke on Trent

Hotel in Stoke-on-Trent with sauna and 24-hour front desk
DoubleTree by Hilton Stoke on Trent offers its guests an indoor pool and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. The business-friendly DoubleTree by Hilton Stoke on Trent also features a vending machine, a garden, and concierge services. Parking is available for a fee.

This 4-star Stoke-on-Trent hotel is smoke free.

  • 147 guestrooms or units
  • 4 levels
  • Conference rooms
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Stoke on Trent offers 147 accommodations with a safe and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Stoke-on-Trent hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15 to 16.95 for adults and GBP 8 to 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 15.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.00 to 16.95 for adults and GBP 8.00 to 9 for children
  • Self-parking fee: GBP 5.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. This property uses a grey water recycling system.

We should mention

  • Pool access available from 6:30 AM to 8:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Stoke-on-Trent Moat House Hotel
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Moat House
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Western Plus Stoke on Trent Moat House
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Plus Hanley Moat House
DoubleTree by Hilton Stoke on Trent Hotel
DoubleTree by Hilton Stoke on Trent Stoke-on-Trent
DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent
Best Western Plus Stoke on Trent Hanley Moat House Hotel

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Stoke on Trent?

DoubleTree by Hilton Stoke on Trent offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Stoke on Trent?

As of 13 Mar 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Stoke on Trent on 23 Mar 2025 start from AU$173.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Stoke on Trent?

Yep, DoubleTree by Hilton Stoke on Trent has a self car park for GBP 5.00 per day.

Does DoubleTree by Hilton Stoke on Trent have a pool?

Yep, and guests love it! DoubleTree by Hilton Stoke on Trent has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:30 AM to 8:00 PM.

Does DoubleTree by Hilton Stoke on Trent have a waterslide?

No, there is no waterslide at DoubleTree by Hilton Stoke on Trent, but Waterworld is a short 2-minute walk away.

Does DoubleTree by Hilton Stoke on Trent serve breakfast?

Yeah, our guests can't get enough of the full brekkie here! Served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at DoubleTree by Hilton Stoke on Trent?

No, DoubleTree by Hilton Stoke on Trent does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Stoke on Trent?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at DoubleTree by Hilton Stoke on Trent?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at DoubleTree by Hilton Stoke on Trent?

No, only service animals are allowed.

DoubleTree by Hilton Stoke on Trent Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 511 out of 1000 reviews
Rating 8 - Good. 299 out of 1000 reviews
Rating 6 - Okay. 109 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Michael

Stayed 1 night in Nov 2024

10/10 Excellent

megan

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness
Dirty, faeces covered bed linen lying in hallway
There were faeces-stained sheets and towels outside the room close to me, which, after reporting to reception, one hour later they were still lying there and there was dirty dishes from last night's room service in the hallway covered in dried food. Disgusting
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Attentive staff.
Stayed 1 night in Dec 2024

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lacked toilet brush for hygene and customers should be allowed free car parking.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Mark

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
brrr!
freezing cold room, advised that heating only came on at 6 pm 3 hours after check in. told that room had a heater in the wardrobe, however it was a tower fan not a heater. an oil heater was brought to the room, however made little difference at all. breakfast choice great, however buffet choice warm not hot
Stayed 1 night in Dec 2024

10/10 Excellent

Lyndsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Lovely hotel right next to water world. Staff were great and rooms were very comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Vandna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
Great hotel, a bit noisy as very busy , looked the pool and wet sauna Could hear the traffic on the road as i was road facing but amazing room and lots of space
Stayed 2 nights in Oct 2024

8/10 Good

Melanie

Stayed 2 nights in Nov 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Busy but quiet
Busy hotel but extremely quiet room. Usually you hear the corridor door slam every time someone passes through, or their footsteps on the floor. The room we had was silent! We couldn’t hear people or cars at all. We had the Superior King room and it was so lovely and spacious. The breakfast was great too!
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Stayed 1 night in Nov 2024

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Les

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but AC not working
Nice hotel but air conditioning control did not work
Stayed 1 night in Nov 2024

8/10 Good

Gillian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern rooms and easy check in. Pool and changing rooms are small and could do with updating.
Stayed 1 night in Nov 2024

8/10 Good

Jacqueline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

DONNA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only go B&B
The hotel facilities, rooms and staff were excellent. The only thing that let it down was that we went half board and despite having a good food allowance the evening meal was diabolical. Firstly our meals were overcooked then the second time they arrived, the order was incorrect. We also asked if we could pre-order the children's meals to take to the room when we finished in the restaurant, but it was prepared to early and was given to us cold do the children didn't eat that evening.
Stayed 1 night in Nov 2024

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free Cookies!
Back here after our first trip three years ago. All still good and nice to find that we still get free cookies!
Stayed 1 night in Nov 2024

10/10 Excellent

Myles

Stayed 1 night in Nov 2024