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Hotel Sercotel Portales

3.0 star property
Hotel in Logroño with a 24-hour front desk

Photo gallery for Hotel Sercotel Portales

Superior Twin Room
Lobby
Hallway
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Laundry
The current price is AU$84
includes taxes & fees
31 Mar - 1 Apr

Explore the area

Map
Portales, 85, Logroño, La Rioja, 26001
  • Calle del Laurel
    ‪2 min walk‬
  • Concatedral Santa Maria de La Redonda
    ‪5 min walk‬
  • Bodegas Franco Espanolas
    ‪11 min walk‬
  • Logrono (RJL-Agoncillo)
    ‪21 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Minibar
Cable/satellite channels
Daily housekeeping
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room (Boutique)

Minibar, in-room safe, desk, iron/ironing board

Superior Double Room (Boutique)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Coffee/tea maker
Minibar
Cable/satellite channels
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Classic)

Minibar, in-room safe, desk, iron/ironing board

Family Room (Classic)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Minibar
Cable/satellite channels
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Minibar
Cable/satellite channels
Daily housekeeping
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room

Classic Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Bidet
Minibar
Cable/satellite channels
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

Similar properties

Breakfast area

Sercotel Calle Mayor

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
4.8 out of 5, Exceptional, (550)
The price is AU$277
for 1 room
includes taxes & fees
28 Mar - 29 Mar
Sercotel Calle Mayor

About the area

Logroño

Hotel Sercotel Portales puts you in the heart of Logroño, within steps of Museo de la Rioja and Calle del Laurel. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a library. Added amenities include coffee/tea in a common area and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of car rentals on site. .Places within a 5-minute walk of this 3-property class Logroño City Centre hotel include Church of Santiago el Real and Concatedral Santa Maria de La Redonda.

What's nearby

  • Calle del Laurel - 2 min walk - 0.2 km
  • Concatedral Santa Maria de La Redonda - 5 min walk - 0.4 km
  • Shell Spur Amphitheater - 7 min walk - 0.6 km
  • Sala de Exposiciones Ibercaja - 8 min walk - 0.7 km
  • Bodegas Franco Espanolas - 11 min walk - 0.9 km

Getting around

  • Logroño Railway Station (LGV) - 20 min walk
  • Logrono (RJL-Agoncillo) - 21 min drive

Restaurants

  • ‪Odeon Café - ‬2 min walk
  • ‪Letras de Laurel - ‬3 min walk
  • ‪Blanco y Negro - ‬3 min walk
  • ‪Bar Soriano - ‬2 min walk
  • ‪Clandestino - ‬1 min walk

About this property

Hotel Sercotel Portales

Hotel in Logroño with a 24-hour front desk
As a guest of Hotel Sercotel Portales, you'll find a library, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Hotel Sercotel Portales also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

This 3-star Logroño hotel is smoke free.

  • 1 building
  • 48 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Hotel Sercotel Portales offers 48 accommodations with minibars and a safe. Flat-screen televisions come with cable channels.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 15 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 13.50 for adults and EUR 13.50 for children
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 33.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13.50 for adults and from EUR 13.50 for children
  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 33.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Sercotel Portales
Hotel Sercotel Portales Logrono
Sercotel Portales
Sercotel Portales Logrono
Portales Hotel Logroño
Hotel Sercotel Portales Logroño
Sercotel Portales Logroño
Sercotel Portales
Hotel Hotel Sercotel Portales Logroño
Logroño Hotel Sercotel Portales Hotel
Hotel Hotel Sercotel Portales
Sercotel Portales Logrono
Hotel Sercotel Portales Hotel
Hotel Sercotel Portales Logroño
Hotel Sercotel Portales Hotel Logroño

Frequently asked questions

What is the cancellation policy at Hotel Sercotel Portales?

Hotel Sercotel Portales offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Sercotel Portales?

As of 14 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel Sercotel Portales on 31 Mar 2025 start from AU$83.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Sercotel Portales?

Yep, Hotel Sercotel Portales has a self car park for EUR 15 per day.

Does Hotel Sercotel Portales serve breakfast?

Yep, buffet brekkie is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Sercotel Portales?

No, Hotel Sercotel Portales does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Sercotel Portales?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hotel Sercotel Portales?

Cats and dogs are welcome at Hotel Sercotel Portales, with food and water bowls on offer.

Hotel Sercotel Portales Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 233 out of 387 reviews
Rating 8 - Good. 125 out of 387 reviews
Rating 6 - Okay. 20 out of 387 reviews
Rating 4 - Poor. 7 out of 387 reviews
Rating 2 - Terrible. 2 out of 387 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stopover enroute to ferry ports.
A good hotel well-situated for the city centre and the fantastic tapas bars Logrono is known for.
Stayed 1 night in Nov 2024

8/10 Good

Katherine

Stayed 1 night in Oct 2024

10/10 Excellent

Gisele

Stayed 1 night in Sep 2024

8/10 Good

Greer

Liked: Amenities
Staff was very friendly and the location was excellent. The only issue is that the guests upstairs were quite loud (walking, rolling suitcases??) and it was very intrusive. I never heard other guests on our floor but there must be little insulation between floors.
Stayed 2 nights in Oct 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great, but no duvet or blanket
It’s a lovely hotel close to great restaurants and also the path out of the city for the Camino. There was only a sheet on the bed and no duvet or blanket. I froze. I had to use a spare pillow to try and warm one side of me.
Stayed 1 night in Sep 2024

8/10 Good

Zobeida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel & great location
Hotel was very clean & tidy with friendly staff. Room had small welcome extras like toothbrushes & toothpaste and it’s ideally situated for the pinchos streets of the city. It’s also close to the old historic city wall. I recommend this hotel and I will be returning to the wonderful city and this hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mathil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel in Logrono!
Fantastic location in Logrono, walking distance to many cafes, restaurants, sites and shops. Front desk staff were incredibly helpful and even made telephone calls on our behalf to arrange cabs from / to the hotel after identifying a cab company in a different city (Calahorra) for us because we do not speak Spanish. Pointed us to Info to help us plan tours. (Vineyard & Winery Tour with Inma was amazing!!) Rooms were clean, comfortable and spacious. Nice view from the window. Breakfast was good. 4 night stay. Would stay again! Highly recommend!
Stayed 4 nights in Jul 2024

10/10 Excellent

Janet

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
In the centre of Logrono yet lovely and quiet and dog friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Nice staff. Clean rooms. Need to update their instructions on how to arrive by care. A mañ with arrow would be nice as well as a description on semi-pedestrian street used to get to the hotel. Overall we enjoyed our stay and would stay here again in the future.
Stayed 1 night in Jun 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort
Well situated but could be better
Not the same standard as the Sercotel we stopped at in Vitoria-Gatiez. A bit tired. Little things like the shower head wouldn't stay in place. The sink plug didn't hold water. But hotel ideally situated for the Old Town right at the top of the main way through. A bit difficult tto find. Follow the yellow hotel signs even if they seem to be taking you into pedestrian areas.
Stayed 1 night in Jun 2024

10/10 Excellent

Francois

Stayed 1 night in May 2024

8/10 Good

Richard Huw

Stayed 5 nights in May 2024

8/10 Good

Richard Huw

Stayed 4 nights in May 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable hotel. Excellent service from all personnel.
Stayed 1 night in May 2024

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great value hotel in a perfect location, very helpful staff and nicely clean
Stayed 3 nights in Apr 2024

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Great stay at a modern, clean, conveniently located hotel with a great staff. Would definitely stay again.
Stayed 2 nights in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

William, Geneseo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a perfect location, close to a concentration of tapas bars. The view from our room was beautiful. The only downside was that the hotel was hard to find as it was on a side street with not a lot of visible signage. Staff was friendly and helpful. We would stay here again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay while on Camino
We liked the location of the hotel-easy walking to restaurants and sights. I liked having a fan in the room. The bed was comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in nice are? But the only thing I didn’t like was that the Air conditioner at night didn’t work because they have the the thermostat outside so the only thing that was working at night was the central fan that was what the front lady told me, and during the day when you leave the room and remove the room card key it would turn the power off so the AC will turn off, what I did was that I put a old plastic card so it won’t turn off.
Stayed 4 nights in Sep 2023

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aloha La Rioja
This hotel, located on the western fringe of central Logrono, was a great place to stay for the three nights we took in the San Mateo wine harvest festival. Calle Portales is a narrow thoroughfare that dives straight into the heart of Logrono. A short zig-zag from the hotel and one is in the middle of a vibrant tapas and bar scene which we enjoyed immensely. Our room was very clean though smaller than our perception when looking at room photos online. With our four bags, and little room storage, it was very tight. I wish hotels would post room measurements. Front desk staff was friendly and helpful. The breakfast buffet we found to be average. Overall, I would recommend this hotel for those folks who travel light and want clean digs near the action!
Stayed 3 nights in Sep 2023

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Just a basic room /amenities in a good location. Clean, safe, and good enough for a short stay - we've been there for one night only. Parking and the car elevator are a bit tight.

10/10 Excellent

Raquel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent; location (in city center)and staff super friendly. Our room was spacious and super clean. Overall great stay!
Stayed 2 nights in Sep 2023