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Baglioni Hotel London - The Leading Hotels of the World

5.0 star property
Luxury London hotel in London City Centre with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Baglioni Hotel London - The Leading Hotels of the World

Exterior
Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Terrace/patio

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa
  • Bar
    Bar
  • Room service
    Room service
  • Parking available
    Parking available

Explore the area

Map
60 Hyde Park Gate, Kensington, London, England, SW7 5BB
  • Kensington High Street
    1 min walk
  • Kensington Gardens
    1 min walk
  • Imperial College London
    6 min walk
  • London (LHR-Heathrow)
    35 min drive

Room options

View all photos for Family Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 65 sq m
  • Sleeps 5
  • 4 Single Beds OR 2 King Beds

View all photos for Courtyard Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Courtyard Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 42 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite Deluxe

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite Deluxe

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 48 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Park View Executive Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Park View Executive Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 42 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Kensington Suite

Kensington Suite | View from room

Kensington Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 95 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Presidential Suite

Plasma TV, pay films

Presidential Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 71 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Hyde Park Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Hyde Park Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 130 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

View all photos for Royal Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Royal Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 240 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Chelsea Suite

Exterior

Chelsea Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 70 sq m
  • Sleeps 2
  • 1 King Bed and 2 Single Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 52 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 50 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for De Vere Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

De Vere Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 56 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Park View Deluxe Family Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Park View Deluxe Family Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 105 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Bathrobes
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About the area

London

A luxury stay in the heart of London awaits you at Baglioni Hotel London - The Leading Hotels of the World. You'll be 0.8 km (0.5 mi) from Hyde Park and 3.2 km (2 mi) from Buckingham Palace. Highlights at this family-friendly hotel include a full-service spa, a restaurant and free continental breakfast. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the steam room. The restaurant, Brunello Restaurant, serves Italian cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym and sauna as well as access to horse riding/hire and bike hire. Business amenities include a meeting room, a 24-hour business centre, and limo/town car service. Plus you'll find free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also valet parking, along with the convenience of car rentals on site. .With a stay at this 5-property class London City Centre hotel, you'll be 3.9 km (2.4 mi) from Piccadilly Circus and 4.3 km (2.7 mi) from Trafalgar Square.

What's nearby

  • Kensington High Street - 1 min walk - 0.1 km
  • Hyde Park - 9 min walk - 0.8 km
  • Buckingham Palace - 7 min drive - 3.9 km
  • Piccadilly Circus - 8 min drive - 4.3 km
  • Trafalgar Square - 8 min drive - 4.3 km

Getting around

  • Kensington (Olympia) Underground Station - 4 min drive
  • High Street Kensington Station - 8 min walk
  • London (LCY-London City) - 59 min drive

Restaurants

  • ‪Bertie's Bar - ‬4 min walk
  • ‪Zaika - ‬3 min walk
  • ‪Min Jiang - ‬4 min walk
  • ‪Wagamama High Street Kensington - ‬4 min walk
  • ‪Stick & Bowl - ‬4 min walk

About this property

Baglioni Hotel London - The Leading Hotels of the World

Luxury London hotel in London City Centre with a full-service spa
Baglioni Hotel London - The Leading Hotels of the World offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, a meeting room, and limo/town car service are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Baglioni Hotel London - The Leading Hotels of the World. For a fee, parking is available.

This 5-star London hotel is smoke free.

  • 1 building
  • 67 guestrooms or units
  • 5 levels
  • Continental breakfast (free)
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Baglioni Hotel London - The Leading Hotels of the World offers 67 accommodations with minibars and espresso makers. Plasma televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a steam room. The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Arabic, Bulgarian, Catalan, Dutch, English, French, German, Greek, Hungarian, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Valet parking on site (GBP 60 per day)

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brunello Restaurant

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • Plasma TV with premium digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 50.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: GBP 60.00 per day
  • Pet fee: GBP 50.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, Barclaycard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Baglioni
Baglioni Hotel
Baglioni Hotel London
Baglioni London
Baglioni London Hotel
Hotel Baglioni London
Hotel London Baglioni
London Baglioni
London Baglioni Hotel
London Hotel Baglioni
Baglioni Hotel London England
Baglioni Hotel London The Leading Hotels of the World
Baglioni Hotel London - The Leading Hotels of the World Hotel
Baglioni Hotel London - The Leading Hotels of the World London

Frequently asked questions

What is the cancellation policy at Baglioni Hotel London - The Leading Hotels of the World?

Baglioni Hotel London - The Leading Hotels of the World offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Baglioni Hotel London - The Leading Hotels of the World?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Baglioni Hotel London - The Leading Hotels of the World on 24 Nov 2024 start from AU$837.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Baglioni Hotel London - The Leading Hotels of the World?

Yep, Baglioni Hotel London - The Leading Hotels of the World has valet parking for GBP 60.00 per day.

Is there a spa on site at Baglioni Hotel London - The Leading Hotels of the World?

Yep, there is an onsite spa at Baglioni Hotel London - The Leading Hotels of the World. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

What makes Baglioni Hotel London - The Leading Hotels of the World a romantic place to stay?

Al fresco dining and a lounge bar, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Baglioni Hotel London - The Leading Hotels of the World.

Is Baglioni Hotel London - The Leading Hotels of the World family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as childcare services in the guestrooms, it's no surprise that Baglioni Hotel London - The Leading Hotels of the World is a hit with families.

Are there hot tubs in the rooms at Baglioni Hotel London - The Leading Hotels of the World?

No, but there are deep-soaking baths in the guestrooms.

Does Baglioni Hotel London - The Leading Hotels of the World serve breakfast?

You bet, complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Baglioni Hotel London - The Leading Hotels of the World?

No, Baglioni Hotel London - The Leading Hotels of the World does not offer an airport shuttle service.

Is there a bar or restaurant at Baglioni Hotel London - The Leading Hotels of the World?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Baglioni Hotel London - The Leading Hotels of the World?

Check-in begins at 2:00 PM. Check-out time is noon.

Baglioni Hotel London - The Leading Hotels of the World Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 255 out of 385 reviews" "
Rating 8 - Good. 82 out of 385 reviews" "
Rating 6 - Okay. 30 out of 385 reviews" "
Rating 4 - Poor. 10 out of 385 reviews" "
Rating 2 - Terrible. 8 out of 385 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Anastasia

Travelled with family
Liked: Cleanliness, amenities
The property is in a bit shabby conditions, the whole floor didn’t have an air conditioner working while we were staying there and we had to move to another room. The breakfast area as well as the entire hotel was run down.
Stayed 4 nights in Jul 2024

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baglioni Hotel London
The hotel is located across from Hyde Park and near excellent restaurants and pubs. The rooms were very comfortable and the bathrooms were quite large compared to most hotels. The beds were super comfortable. Breakfast was included daily and the service was exceptional in the dining room and bar. We especially enjoyed visiting with Filip in the bar during the evening.
Stayed 4 nights in Aug 2024

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property should not be a five star. It is by far the worst hotel I have stayed at in London with a 5 star rating. All the furniture and furnishings are chipped and stained. We had sticky tape holding tiles together in the bathroom. Chairs and headboards were stained. The bathroom had watermarks all over. The staff were friendly and I can’t blame them. It what a disgrace of a hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Sean, Porter Ranch

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we were happy with our stay. Location was decent in that it was away from all the businesses but still fairly easily accessible via bus or metro. We felt safe in the area. The dining option at the hotel itself was great. Amazing breakfast. Staff was fantastic and very hospitable.
Stayed 4 nights in Jun 2024

10/10 Excellent

Antonia

Liked: Cleanliness
Stayed 3 nights in Jul 2024

2/10 Terrible

Juliette

Terrible cancellation policy
Stayed 1 night in Jul 2024

10/10 Excellent

Natalia, Houston

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an amazing experience overall
Stayed 4 nights in Jun 2024

10/10 Excellent

Lisa, Saint Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could rate Baglioni Hotel London higher than five stars in each category I would! Everything from check-in, to dining, cleanliness of rooms, and the friendly dispositions of staff and their willingness to help was exceptional. (Our favorite staff member was Tulio! He was so kind and went above and beyond to help us.) I would highly recommend this property.
Stayed 7 nights in Jun 2024

4/10 Poor

eunji

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel needs upgrade. Power wasnt working, mattress was so old, my back was hurting after I wake up every morning. My son had rashes from the sofa bed. Great area with great staff members. But hotel is way too old and needs upgrades.way over priced.
Stayed 4 nights in Jun 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
The hotel was wonderful and beautiful, and the staff were lovely and professional. I will be recommending The Baglioni to my friends!
Stayed 2 nights in Jun 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff very spacious room!
Stayed 2 nights in Jun 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, very spacious suite.
Stayed 5 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

jing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in May 2024

10/10 Excellent

stephane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención, ubicación y cocina.
Stayed 4 nights in May 2024

8/10 Good

Joseph

Travelled with partner
Liked: Staff & service, property conditions & facilities
We stayed here for 8 days. The Baglioni is in a perfect area for exploring London while also quiet - it’s right next to Kensington Gardens/Hyde Park. The largest Whole Foods in London is 5 minutes away along with any other shop you might need on Kensington High Street. The included breakfast is a great value. The staff are excellent and helpful. Note that only suites have a park or street view - other rooms look into a courtyard which is very quiet. The spa and gym looked pretty good though we didn’t use them. Buses and underground stations are very close to get around easily. Plus several of the main museums are walking distance.
Stayed 8 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and efficient staff. Lovely rooms. Will definitely return.
Stayed 1 night in May 2024

10/10 Excellent

Rajan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Stephen

Stayed 1 night in May 2024

10/10 Excellent

Andrea

Stayed 1 night in May 2024

10/10 Excellent

shahram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk to Hyde Park and close to bus staions and underground. Breakfast was amazing. Friendly staff. It was a bit hard to get in and out of the bathtub so if that is going to be an issue ask for a room with shower
Stayed 5 nights in Apr 2024

6/10 Okay

James, OTTERY ST MARY

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Really disappointed. Room condition (especially bathroom) was poor - bath not draining, tiles hanging off wall, needs a redecorate. The breakfast was nice but we were sat amongst a sea of uncleared tables. The hotel is definitely only an equivalent of a 4 star - there are better in London for equal money. I would not stay here again or recommend it. Overpriced for the service.
Stayed 3 nights in Apr 2024

10/10 Excellent

Salvo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Stay
Stayed 6 nights in Apr 2024