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Best Western London Ilford Hotel

4.0 star property
Suburban hotel in Ilford with a 24-hour front desk

Photo gallery for Best Western London Ilford Hotel

Standard Room, 1 Double Bed, Non Smoking
Combined shower/bathtub, free toiletries, hair dryer, towels
Bar (on property)
Reception
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
3-5 Argyle Road, Ilford, England, IG1 3BH
  • ExCeL Exhibition Centre
    ‪10 min drive‬
  • Westfield Stratford City
    ‪10 min drive‬
  • O2 Arena
    ‪16 min drive‬
  • London (LCY-London City)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Daily housekeeping
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Daily housekeeping
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Daily housekeeping
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

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About the area

Ilford

At Best Western London Ilford Hotel, you'll be 9.2 km (5.7 mi) from ExCeL Exhibition Centre and 7 km (4.3 mi) from Westfield Stratford City. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a garden. Additionally, you'll find express check-in. On weekday mornings English breakfast is served between 6:30 AM and 9:30 AM. There's also the convenience of limited parking. .Within a 15-minute drive of this 4-property class Valentines hotel, attractions include Thames River and ABBA Arena.

What's nearby

  • ExCeL Exhibition Centre - 10 min drive - 9.2 km
  • Westfield Stratford City - 10 min drive - 7.0 km
  • Queen Elizabeth Olympic Park - 10 min drive - 7.3 km
  • London Stadium - 12 min drive - 7.4 km
  • O2 Arena - 16 min drive - 14.4 km

Getting around

  • Ilford Station - 3 min walk
  • Gants Hill Underground Station - 3 min drive
  • London (LCY-London City) - 19 min drive

Restaurants

  • ‪Costa Coffee - ‬4 min walk
  • ‪Roosters Piri Piri - ‬2 min walk
  • ‪The Great Spoon of Ilford - ‬5 min walk
  • ‪Jono's Free House - ‬3 min walk
  • ‪Wazir - ‬3 min walk

About this property

Best Western London Ilford Hotel

Suburban hotel in Ilford with a 24-hour front desk
As a guest of Best Western London Ilford Hotel, you'll find a garden and express check-in. WiFi and wired Internet are free in public spaces.

This 4-star Ilford hotel is smoke free.

  • 65 guestrooms or units
  • 3 levels
  • 2 buildings
  • Conference rooms
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Garden
  • No smoking on site
Best Western London Ilford Hotel offers 65 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, French, Lithuanian, Moldovan, Portuguese, Romanian, Russian, Spanish

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    Property amenities

    Internet

    • Available in all rooms: Free WiFi and wired internet
    • Available in some public areas: Free WiFi and wired internet

    Parking and transport

    • Limited on-site parking
    • Wheelchair-accessible parking available

    Food and drink

    • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 5 for adults and GBP 5 for children

    Conveniences

    • 24-hour front desk

    Guest services

    • Housekeeping (daily)

    Business services

    • Meeting rooms

    Outdoors

    • Garden

    Accessibility

    • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
    • Upper floors accessible by stairs only
    • Well-lit path to entrance
    • Wheelchair accessible (may have limitations)
    • Wheelchair-accessible business centre
    • Wheelchair-accessible parking
    • Wheelchair-accessible registration desk

    Room amenities

    Bedroom

    • Bedsheets provided

    Bathroom

    • Free toiletries
    • Hair dryer
    • Private bathroom
    • Shower/bathtub combination
    • Towels provided

    Entertainment

    • Flat-screen TV

    Food and drink

    • Coffee/tea maker
    • Room service

    More

    • Iron/ironing board on request
    • Phone

    Policies

    Check-in

    Check-in start time: 2:00 PM; check-in end time: midnight
    Early check-in subject to availability
    Early check-in is available for a fee
    Express check-in available
    Minimum check-in age - 18

    Check-out

    Check-out before 11 AM
    Contactless check-out

    Special check-in instructions

    Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    For any questions, please contact the property using the information on the booking confirmation
    Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
    The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

    Access methods

    Staffed front desk

    Pets

    • No pets allowed, but service animals are welcome

    Children and extra beds

    • Children are welcome.
    • Cots (infant beds) are not available.

    Payment types

    Important information

    Optional extras

    The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

    • Fee for English breakfast: from approximately GBP 5 for adults and from GBP 5 for children
    • Early check-in is available for a fee (subject to availability)

    This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards, debit cards and cash
    This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    Charges for extra guests may apply and vary according to property policy.
    A credit card for incidental charges and government-issued photo identification may be required upon check-in.
    Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
      This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

    Property is also known as

    Best Western Hotel Ilford
    Best Western Ilford
    Ilford Best Western
    Best Western London Ilford
    Best Western Ilford Hotel Ilford
    Best Western Ilford Hotel
    Best Western London Ilford Hotel Essex
    London Ilford Hotel Ilford
    Best Western London Ilford Hotel Hotel
    Best Western London Ilford Hotel Ilford
    Best Western London Ilford Hotel Hotel Ilford

    Frequently asked questions

    Is parking available at Best Western London Ilford Hotel?

    Onsite parking is limited.

    Does Best Western London Ilford Hotel serve breakfast?

    You bet, English brekkie is on offer on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

    Is there a free airport shuttle available at Best Western London Ilford Hotel?

    No, Best Western London Ilford Hotel does not offer an airport shuttle service.

    What time are check-in & check-out at Best Western London Ilford Hotel?

    Check-in begins at 2:00 PM. Check-out time is 11 AM.

    Are pets allowed at Best Western London Ilford Hotel?

    No, only service animals are allowed.

    Best Western London Ilford Hotel Reviews

    Reviews

    7.2

    Good

    Rating 10 - Excellent. 200 out of 913 reviews
    Rating 8 - Good. 342 out of 913 reviews
    Rating 6 - Okay. 183 out of 913 reviews
    Rating 4 - Poor. 109 out of 913 reviews
    Rating 2 - Terrible. 79 out of 913 reviews

    8.0/10

    Cleanliness

    7.8/10

    Staff & service

    6.2/10

    Amenities

    7.2/10

    Property conditions & facilities

    5.6/10

    Eco-friendliness

    Reviews

    10/10 Excellent

    Pam

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    The reception staff were brilliant. Very happy and helpful. Thank you
    Stayed 1 night in Jul 2023

    2/10 Terrible

    Peter

    Stayed 7 nights in Apr 2023

    2/10 Terrible

    Diane

    Travelled with group
    Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Disgusting
    This hotel was dirty poo in toilet scum on taps unfriendly staff, lots of migrants walking around with takeaway cartons and lounging in reception, felt very intimidated and uncomfortable my friends anxiety hit the roof as we felt very unsafe, checked straight back out and booked another hotel
    Stayed 3 nights in Apr 2023

    2/10 Terrible

    Nisha

    Travelled with family and small children
    Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
    Horrible place, very dirty , rented to homeless people, nasty overall- good location. I will never go back

    8/10 Good

    elfrida

    Liked: Staff & service
    I had an issue with the room and the manager was very kind and polite. The staff are polite
    Stayed 1 night in Nov 2022

    10/10 Excellent

    Mark

    Travelled with group
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Quality for price
    Stay here all the time, great price, clean, good location for travel and great food and shopping all near by.
    Stayed 2 nights in Nov 2022

    10/10 Excellent

    Mark

    Travelled with family
    Liked: Cleanliness, staff & service, room comfort
    Quality for money
    Great cheap hotel, great location, near restaurants, shops and bars and near station into London… Don’t expect top of the range, but clean head down this is the place.
    Stayed 2 nights in Nov 2022

    4/10 Poor

    Peter

    Stayed 1 night in Oct 2022

    10/10 Excellent

    k

    Stayed 1 night in Oct 2022

    8/10 Good

    Christine

    Stayed 1 night in Oct 2022

    10/10 Excellent

    Petr

    Business traveller
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Very nice hotel, all basics included, but wifi signal could be more stable
    Stayed 3 nights in Oct 2022

    8/10 Good

    Verified traveller

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Oct 2022

    4/10 Poor

    BARON-VAHL

    Disliked: Cleanliness
    Showering with beetles
    I stayed in room 27 for the first two days then moved to room 24. I told the reception staff that there was a insect infestation problem in the shower unit of room 27 on 5/10/22 before I left for the day. When I returned I was told the unit had been sprayed and the electrical socket which was not working had also been repaired. I again reported there were insects in the shower and a receptionist took a not very clear video of the creature. For my last night at the hotel I was in room 24 there was no issue with that room that I found.
    Stayed 2 nights in Oct 2022

    4/10 Poor

    Verified traveller

    Travelled with group
    Disliked: Room comfort
    Stayed 3 nights in Sep 2022

    2/10 Terrible

    Farzana, London

    Stayed 1 night in Sep 2022

    6/10 Okay

    S J

    Stayed 1 night in Sep 2022

    6/10 Okay

    Stephen

    Stayed 1 night in Sep 2022

    4/10 Poor

    Nic

    Disliked: Cleanliness, staff & service, room comfort
    If this is Best would hate to stay at the worst!
    Incredibly rude staff. 4 payments taken for 2 nights. Ignored by staff at breakfast - not sure they understood us or other guests. All hot food cold including bacon which was fried thin deli ham! Smallest room I have ever stayed in. Parking used by staff, no room for residents. Decor needs more than a refresh. Not what expected from Best Western.
    Stayed 2 nights in Sep 2022

    2/10 Terrible

    Wilf

    Business traveller
    Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Awful
    Checked in, reception area dirty, my room was in seperate building across the road. When i found my room (At basement level) there was barely any natyral daylight, it was terribly dates, and my neighbours were smoking weed with their door open. I reported this to the hotel and told them.i wakted to check out, i had checked in 5 minutes earlier. They offered me another room but i dodnt feel.comfortable staying. The room wasnt used at all. They refused a refund! Stating as i had checked in they dodnt have to refund me. Shambolic, horrible area, dirty. Do not stay!!!
    Stayed 1 night in Jul 2022

    6/10 Okay

    Ehsanul

    Stayed 5 nights in Aug 2022

    2/10 Terrible

    malachi

    Travelled with family
    Disliked: Staff & service, room comfort
    Total Rubbish
    I am totally disappointed with the service given in this place. Its the worst I have ever received. Paid over £110 arrived at 9pm for 1 night stay and was told if I don't pay a deposit I can't stay. Room was so small they told me that's all the have. I challenged it and said thats not what I paid for. The change it to another and I just got fed up can't be asked . Next day can u do my refund. It will come in 3 days. Till now my refund is not back. Its pending on my credit card as they won't claim it nor refund it. Its a total shamble never again. I want a refund back and my deposit back
    Stayed 1 night in Jul 2022

    10/10 Excellent

    Charlotte

    Stayed 1 night in Jul 2022

    8/10 Good

    Jeanette

    Stayed 1 night in Jul 2022

    2/10 Terrible

    JILLUR RAHMAN, DHAKA

    Business traveller
    Disliked: Staff & service, amenities, property conditions & facilities
    Not value for money even!
    Stayed 2 nights in Jul 2022

    2/10 Terrible

    Ijaz

    Travelled with family
    Disliked: Staff & service, property conditions & facilities
    I booked standard doubleroom on expedia but i was given a small double room and after complaining i was told that i booked small room and i even showed them my booking details but lady at reception called ‘Anna’ just shrugged her shoulders, they gave us bit better room after complaining but it was very hot day and room was boiling and I requested a fan and i was told that they do have fans available and they will send it to our room after few hours of waiting and sitting in hot room i went to reception just tofind out that they don’t have any fans left, i had to go out to buy 1 for myself, awful customer service and not helpful staff
    Stayed 2 nights in Jul 2022