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citizenM London Victoria Station

4.0 star property
Property with a 24-hour business centre, near Buckingham Palace
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for citizenM London Victoria Station

Exterior
Point of interest
Property amenity
Interior
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The price is AU$252
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Apollo Victoria Theatre
    3 min walk
  • Victoria Station Travel Information Centre
    4 min walk
  • Buckingham Palace
    11 min walk
  • London (LHR-Heathrow)
    43 min drive

Room options

View all photos for King Room, 1 King Bed

King Room, 1 King Bed

King Room, 1 King Bed

Highlights

Air conditioning
Smart TV
Premium bedding
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
Rainfall showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

Highlights

Air conditioning
Smart TV
Premium bedding
Blackout curtains
Fan
Pillow-top bed
Private bathroom
Hairdryer
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Building design

Hotel Riu Plaza London Victoria

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1809)
The price is AU$361
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Hotel Riu Plaza London Victoria

About the area

London

CitizenM London Victoria Station places you in the centre of London, within just a 5-minute stroll of Victoria Station Travel Information Centre and within 15 minutes of Buckingham Palace. Highlights at this property include a restaurant, a bar/lounge and a 24-hour business centre. .Smart televisions with digital channels are featured in all 226 rooms, and you can enjoy iPads, iPod docks and safes. Nice touches to enhance your stay include rainfall showerheads and free toiletries, while pillowtop beds and premium bedding invite a good night's rest. Additionally, TVs, hairdryers and phones are available. Housekeeping is available on request. .The restaurant, CanteenM, is open for breakfast, lunch and dinner. CanteenM is the property's own bar, serving drinks along with light fare. Added amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning buffet breakfast is served between 6:00 AM and 11:00 AM. .Attractions within a 20-minute walk of this 4-property class London City Centre property include Hyde Park and Big Ben.

What's nearby

  • Victoria Station Travel Information Centre - 4 min walk
  • Buckingham Palace - 11 min walk
  • Big Ben - 20 min walk
  • Trafalgar Square - 5 min drive
  • Piccadilly Circus - 6 min drive

Getting around

  • London Victoria Station - 3 min walk
  • Victoria Underground Station - 3 min walk
  • London (LCY-London City) - 44 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Hermanos Colombian Coffee Roasters - ‬3 min walk
  • ‪Itsu - ‬3 min walk
  • ‪The Willow Walk - ‬2 min walk
  • ‪Pret a Manger - ‬2 min walk

About this property

citizenM London Victoria Station

Property with a 24-hour business centre, near Buckingham Palace
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and coworking spaces are available. CitizenM London Victoria Station also features multilingual staff, coffee/tea in common area, and a front desk safe.

This 4-star London property is smoke free.

  • 1 building
  • 226 guestrooms or units
  • 9 levels
  • Built in 2022
  • Manager's reception (free)
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM London Victoria Station offers 226 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • CanteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

Frequently asked questions

What is the cancellation policy at citizenM London Victoria Station?

CitizenM London Victoria Station offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM London Victoria Station?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at citizenM London Victoria Station on 5 Jan 2025 start from AU$252.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes citizenM London Victoria Station a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM London Victoria Station.

Does citizenM London Victoria Station serve breakfast?

Yep, our travelers highly rate the buffet brekkie here! Available daily between 6:00 AM and 11:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at citizenM London Victoria Station?

No, citizenM London Victoria Station does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM London Victoria Station?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at citizenM London Victoria Station?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at citizenM London Victoria Station?

No, only service animals are allowed.

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1162 out of 1521 reviews" "
Rating 8 - Good. 271 out of 1521 reviews" "
Rating 6 - Okay. 53 out of 1521 reviews" "
Rating 4 - Poor. 16 out of 1521 reviews" "
Rating 2 - Terrible. 19 out of 1521 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities
Great location, modern, clean and friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff and facility
Stayed 4 nights in Sep 2024

10/10 Excellent

Halle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay at citizenM!
Stayed 2 nights in Sep 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
This hotel was very nice. Staff members were friendly and helpful. Very close to train station & underground. Good places to eat nearby. We enjoyed being able to change the color and brightness of the light over the shower. The only complaint we have is that, due to the position of the bed against the walls, my husband had to crawl over me during the night to use the bathroom. I use a CPAP, so I had to sleep where I did because there was no place to put it on the other side.
Stayed 4 nights in Sep 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiny room but well thought out with a lot of tech. The entire room was controlled by a tablet. Awesome shower, large soft towels. Room was clean and the location is great. Close to everything in the Victoria area and a short walk to Buckingham Palace. The negative for me was that the bed has three walls around it. Made it hard for the person on the inside to get out in the middle of the night. On the positive side the bed was very comfy and the room was equipped with great blackout curtains.
Stayed 3 nights in Sep 2024

8/10 Good

Heike

Travelled with group
Liked: Amenities
Located just few minutes from Victoria station it is an excellent spot for taking walking tours across the city or to travel around England by train and bus.
Stayed 3 nights in Sep 2024

10/10 Excellent

SUZANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Sep 2024

10/10 Excellent

Julie-Anne

Stayed 3 nights in Aug 2024

10/10 Excellent

Devonte

Stayed 1 night in Sep 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most comfortable hotel bed I’ve ever slept in. Room was very small for 2 people but we only stayed 1 night before flying out the next day so wasn’t a huge issue. Check in process was so easy and the room set up with an ipad to control everything is amazing. Overall a great hotel, but not for more than 1 person in an extended stay. The area was a little shady, drug use right out front but it’s a big city center so not really surprising. Access to public transit was fantastic. Would absolutely stay here again if I was traveling alone.
Stayed 1 night in Sep 2024

10/10 Excellent

Khiem Qui

Stayed 2 nights in Sep 2024

8/10 Good

cosme

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The property is in a good location, walk-in distance between major attractions.
Stayed 3 nights in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room had some climate control problems. We were moved to another room. I did not like having to climb over my wife to get out of bed. Breakfast was a bit pricey.
Stayed 6 nights in Sep 2024

10/10 Excellent

SAMANTHA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Remi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Woww hotel magnifique, service, restauration et bar chambres impeccables je conseille cette hôtel a tous bien situé coté de la gare Victoria. Je vais retourné a cette hotel valeur sure
Stayed 5 nights in Sep 2024

10/10 Excellent

victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Naim was so helpful! Great location. Small rooms but clean and high tech
Stayed 5 nights in Sep 2024

10/10 Excellent

Sheelagh Marie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was modern, clean and the staff were friendly and helpful. I appreciated the original art. Breakfast was convenient and I appreciated that the restaurant served food later since many restaurants close early near Victoria Station.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jon

Stayed 2 nights in Sep 2024

8/10 Good

bradly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No room service
Stayed 3 nights in Sep 2024

10/10 Excellent

Cai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love all the CitizenM hotels. The area around the station however is dirty and pretty noisy too.
Stayed 2 nights in Sep 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

andrew, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern “hipster” hotel. Though the room was tiny, it had everything I needed as a solo guest. I picked it for the location and the price was decent, considering London. I generally prefer historic hotels, but this was OK for one night for me…
Stayed 1 night in Sep 2024