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CityStay Hotel

2.0 star property
Guesthouse with a 24-hour front desk, near Westfield Stratford City

Photo gallery for CityStay Hotel

View from property
Exterior
Desk, soundproofing, iron/ironing board, free WiFi
Private kitchen
Exterior

Reviews

5.8 out of 10

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is AU$95
includes taxes & fees
9 Mar - 10 Mar

Explore the area

Map
94 Bow Road, London, England, E3 3AA
  • ABBA Arena
    ‪15 min walk‬
  • Queen Elizabeth Olympic Park
    ‪20 min walk‬
  • Victoria Park
    ‪3 min drive‬
  • London (LCY-London City)
    ‪20 min drive‬

Room options

View all photos for Economy Triple Room, 1 Bedroom, Ensuite

Economy Triple Room, 1 Bedroom, Ensuite

Economy Triple Room, 1 Bedroom, Ensuite

Highlights

Soundproofed
Heating
Flat-screen TV
Portable fan
Private bathroom
Desk
Wardrobe
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room, Ensuite

Desk, soundproofing, iron/ironing board, free WiFi

Double Room, Ensuite

Highlights

Soundproofed
Heating
Flat-screen TV
Portable fan
Desk
Wardrobe
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Ensuite

Desk, soundproofing, iron/ironing board, free WiFi

Standard Single Room, Ensuite

Highlights

Soundproofed
Heating
Flat-screen TV
Portable fan
Desk
Wardrobe
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room, Ensuite

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room, Ensuite

Highlights

Soundproofed
Heating
Flat-screen TV
Portable fan
Desk
Wardrobe
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

Similar properties

Room

City View Hotel Stratford

  • Free WiFi
  • Business services
  • Laundry
  • Housekeeping
2.7 out of 5, (178)
The price is AU$146
for 1 room
includes taxes & fees
5 Mar - 6 Mar
City View Hotel Stratford

About the area

London

At CityStay Hotel you'll be 2.6 km (1.6 mi) from Westfield Stratford City and 4.8 km (3 mi) from Tower of London. Highlights at this guest house include free in-room WiFi. .This smoke-free guest house offers free WiFi in public areas, a 24-hour front desk and luggage storage. There's also the convenience of self parking. .Attractions within a 30-minute walk of this Tower Hamlets guest house include ABBA Arena and London Stadium.
View more Guest houses in LondonOpens in a new window

What's nearby

  • ABBA Arena - 15 min walk
  • London Stadium - 3 min drive
  • Westfield Stratford City - 4 min drive
  • Tower of London - 7 min drive
  • O2 Arena - 9 min drive

Getting around

  • Bow Church DLR Station - 1 min walk
  • Stratford Station - 3 min drive
  • London (LCY-London City) - 20 min drive

Restaurants

  • ‪McDonald's Bow - Payne Road - ‬6 min walk
  • ‪Original Taste - ‬1 min walk
  • ‪The Coborn Arms - ‬8 min walk
  • ‪The Little Driver - ‬1 min walk
  • ‪Perfect Fried Chicken - ‬10 min walk

About this property

CityStay Hotel

Guesthouse with a 24-hour front desk, near Westfield Stratford City
Public spaces have free WiFi. For a fee, parking is available.

This London guest house is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 2 levels
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site
CityStay Hotel offers 20 accommodations with portable fans. Flat-screen televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per day.
  • Cots (infant beds) are available for GBP 10.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 10 per night
  • Crib (infant bed) fee: GBP 10.0 per day
  • Rollaway bed fee: GBP 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Eurocard, debit cards and cash.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

CityStay Hotel
CityStay Hotel London
CityStay London
Hotel CityStay
CityStay Hotel London, England
CityStay
CityStay Hotel London
CityStay Hotel Guesthouse
CityStay Hotel Guesthouse London

Frequently asked questions

What is the cancellation policy at CityStay Hotel?

CityStay Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at CityStay Hotel?

As of 19 Feb 2025, prices found for a 1-night stay for 2 adults at CityStay Hotel on 9 Mar 2025 start from AU$94.8, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at CityStay Hotel?

Yep, CityStay Hotel has a self car park for GBP 10 per night.

Is there a free airport shuttle available at CityStay Hotel?

No, CityStay Hotel does not offer an airport shuttle service.

What time are check-in & check-out at CityStay Hotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at CityStay Hotel?

No, pets are not allowed.

CityStay Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 29 out of 391 reviews
Rating 8 - Good. 86 out of 391 reviews
Rating 6 - Okay. 143 out of 391 reviews
Rating 4 - Poor. 69 out of 391 reviews
Rating 2 - Terrible. 64 out of 391 reviews

6.4/10

Cleanliness

5.8/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

8/10 Good

Andrzej

Travelled with group
Liked: Cleanliness, amenities
Hotel was fine; bed was clean. Only bad points; some noise from outside but nothing too bad. Room a bit tatty. At the price it’s what you would expect. No cold water in the bathroom; only hot. Beware that after booking online via an agent, it is advisable to call them to confirm; there seemed to be some confusion with the receptionist as a result of this. And also they require ID (driving license/passport) for check in. Would stay again.
Stayed 1 night in Nov 2024

2/10 Terrible

Robert, New York

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This "hotel" is a dump, dirty, and with rude staff. The room I got looked nothing like the pictures. It was a windowless room in the basement, with the walls, carpet, furniture and bathroom fittings all in bad need of renovation - probably the last time anything was updated was in the 1980s. The plywood door was shaking every time my neighbors slammed their doors (about every 15 minutes). There was a "breakfast room" right next to my room that stunk of burned oil, the food smell was so penetrating that I could smell it on my clothes after just walking across the space. An incredibly loud fire alarm went out at 1am. I asked the receptionist what it was about, and he said that someone was cooking in the basement "breakfast room" (yes, at 1am) and added that "it happens all the time". Checkout time was 11am. At 10:25, someone knocked on my door and said "checkout time is 11". I said I knew, but it was only 10:25. At 10:57, she knocked again saying it was "11 o'clock". I said, no, actually it was 10:57 (I was ready to leave). Her reply? "Now it is 10:58". I exited the room at 11:00, telling her that this was rude and unnecessary, and she started explaining how she had to clean the room to get it ready for the next guest - despite the fact that I left on time. After leaving the hotel, I noticed that although I paid on arrival, they charged me again for my stay on my card on file with Expedia, so now I need to get that refunded. Advice: stay somewhere else.
Stayed 3 nights in Nov 2024

2/10 Terrible

Prashan

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel for two nights, booked through Hotel.com. The photos on the website looked great, but upon check-in, I was shocked by the actual state of the room. It was filthy dust covering the floor, dirty walls, an unclean bed, and a grimy bathroom. The room looked nothing like the photos, which, upon closer inspection, seem to have been taken in 2008. These rooms are genuinely unfit for anyone to stay in, and it’s clear they haven’t been maintained or cleaned in a long time. This experience left me deeply disappointed, as I trusted Hotels.com to provide accurate listings. I believe this hotel should be removed from the site, as it damages the platform’s reputation.
Stayed 2 nights in Nov 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location, staff helpful
Stayed 2 nights in Oct 2024

6/10 Okay

Helen

Fabulous located hotel for ABBA voyage
I wanted somewhere central, with a clean bed and en-suite but didn’t want to pay a lot. Fab location with a wonderful cafe next door (used to be Barclays) For the amount I paid, I can’t grumble, got clean, white bedding, towels and clean en-suite, was only there to sleep. Don’t expect much tho, everything is outdated and a bit grubby, it’s a 2 star, but you get what you pay for.
Stayed 1 night in Oct 2024

10/10 Excellent

Tamako

Travelled with group
Liked: Cleanliness, staff & service
Safe town, Beaulful aria, Convenient transportation
Stayed 2 nights in Oct 2024

10/10 Excellent

MRS C A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just want a good place to lay your head? Read on!
My husband has been going up to London for Merchant Navy Day for a number of years now, and has always stayed at City Stay for at least the past 12 of them. Classed as a budget hotel it is more than adequate for his needs. 2 minutes from the tube to Kings Cross Station it is ideally situated. The rooms are clean and the bathroom is a reasonable size, but being an older building the stairs to the upper floors are not the widest! There is a small friendly lively pub nearby with tables outside if you prefer something quieter. There is a garage opposite with an onsite co-op shop and a Sainsburys store a short walk away to purchase your own food. The kitchen is situated downstairs and is stocked with basics, bread, milk, serials etc, as well as cooking facilities. Obviously the state of the kitchen is dictated by the guests who use it but always starts off very clean daily. There is also a small lounge with tv for socialising. If you are visiting London for sightseeing then you save a lot on normal accommodation prices. You can pay at the hotel and they do have a 24hr cancellation policy.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jack

Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Would not return
The mattress was saggy, the toilet was literally black at the bottom. There was black mold in the shower. The skirting board was full of grime. The room stunk. The bedding was crisp and clean.
Stayed 1 night in Sep 2024

6/10 Okay

Chris

Business traveller
Stayed 4 nights in Aug 2024

2/10 Terrible

T

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

seynabou

Stayed 1 night in Aug 2024

4/10 Poor

Christopher

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Great location near the Underground. The room smelled foisty and the bathroom mouldy.
Stayed 2 nights in Jun 2024

6/10 Okay

Wilson

Liked: Staff & service
Disliked: Cleanliness
Not a luxury hotel by any means, but better than expected for the price. Some parts could do with a little update and repair but overall not bad
Stayed 3 nights in May 2024

2/10 Terrible

laura

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Tracy

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The room was satisfactory but the dining area for breakfast boone was thede and askex and was told we we're to make our own we was under the impression that we get a cooked breakfast and served by them we had no tea or coffee at all so not happy and wouldn't stay there again
Stayed 1 night in Apr 2024

8/10 Good

Kerry

Travelled with family, Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
Good value for money. Staff friendly, close to cafes and bars
Stayed 1 night in Mar 2024

4/10 Poor

Jemima

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What can say? Awful
Hotel ‘room’ was out the back and up 3 flights of fire escape stairs. Bed was broken so any slight move made a noise. ‘Breakfast included’ was non existent. No evidence of any dining area or breakfast and no mention of breakfast by hotel staff. Daily housekeeping was clean towels left in a bag out side the room on one occasion. Carpets in room and flooring in kitchenette and bathroom disgusting. Food left in kitchen cupboards from previous stayers. Rat/mouse traps visible next to fridge. Used face mask left in top of wardrobe. Curtains hanging off the railing and overall decor was sub standard. No drawers to put clothing. Only one small bedside with 2 drawers and a wardrobe with no hangers provided. Towel rail in bathroom was not fixed to the wall so kept coming away. Not at all soundproof, woken throughout the night by various stayers walking past outside the window on the fire escape landing talking. Doors banged when closing, could even hear the extractor fan from the bathroom next door in our ‘room’. If the room was not ‘non refundable’ I would have cancelled this hotel and found somewhere else to stay.
Stayed 7 nights in Dec 2023

6/10 Okay

Peter

Stayed 2 nights in Nov 2023

2/10 Terrible

Megan

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dirty there was stains and empty beer cans the shower was yellow and I got bed bug bites. The man at the desk was nice though.
Stayed 2 nights in Aug 2023

6/10 Okay

Larry

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
My bedsheet was not changed on my in date.
My bedsheet was not changed. They kept for me an already used one with stains on it and they deliberately laid the bed with the other side of the bedsheets just for me not to recognise it meanwhile l gave them prior notice of my checking time. The kitchen and fridge also is very unkept. The fridge is very old and atleast needs to be kept neat. Bad customer sevice
Stayed 5 nights in Jul 2023

4/10 Poor

Ray

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good value if you don't need frills
Great value but lots of stairs. Helpful front desk about local businesses. No AC and sometime no hot water.
Stayed 4 nights in Jun 2023

8/10 Good

KONSTANTINOS

Stayed 1 night in May 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was inhospitable, had to leave after one night as didn’t get any sleep (was meant to stay for 4), checked out the next day and was still charged for the first 2 nights.
Stayed 4 nights in Feb 2023

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service
Hotel was quite run down and dirty (everything except the beds). The cleaning staff could have been more polite and friendly. They also called me out before checkout time, which I didn‘t appreciate at all. The walls are also very thin, which makes you hear all kinds of crazy noises from people around you. The one positive is the location, as it‘s very near to the Bow Arch underground station.