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Holiday Inn London Brentford Lock by IHG

4.0 star property
Waterfront hotel with fitness centre and 24-hour front desk

Photo gallery for Holiday Inn London Brentford Lock by IHG

Exterior
Exterior
Point of interest
Bar (on property)
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Room service
  • Bar
The current price is AU$189
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
Commerce Road, Brentford, England, TW8 8GA
  • Syon Park
    ‪7 min walk‬
  • Royal Botanic Gardens, Kew
    ‪5 min drive‬
  • Twickenham Stadium
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪29 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
  • 21 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Balcony (View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Balcony (View)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
  • 23.1 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Room amenity

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - single
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Brentford

At Holiday Inn London Brentford Lock by IHG you'll be 4.5 km (2.8 mi) from Twickenham Stadium and 4.6 km (2.8 mi) from Royal Botanic Gardens, Kew. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, The Open Lobby, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. 12745 square feet (1184 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 4-property class Syon hotel include Wembley Stadium and Harrods.

What's nearby

  • Syon Park - 7 min walk - 0.6 km
  • Royal Botanic Gardens, Kew - 5 min drive - 2.5 km
  • Twickenham Stadium - 6 min drive - 4.5 km
  • Ealing Broadway Shopping Center - 8 min drive - 4.1 km
  • Wembley Stadium - 14 min drive - 11.3 km

Getting around

  • Boston Manor Underground Station - 4 min drive
  • Brentford Station - 11 min walk
  • Heathrow Airport (LHR) - 29 min drive

Restaurants

  • ‪Magpie and Crown - ‬3 min walk
  • ‪Galata Pera Restaurant - ‬12 min walk
  • ‪Feather & Heart - ‬3 min walk
  • ‪Ing Thai - ‬10 min walk
  • ‪Jenny Cafe - ‬5 min walk

About this property

Holiday Inn London Brentford Lock by IHG

Waterfront hotel with fitness centre and 24-hour front desk
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 6 meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 12745 square feet (1184 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Holiday Inn London Brentford Lock by IHG. For a fee, parking is available.

This 4-star Brentford hotel is smoke free.

  • 134 guestrooms or units
  • 6 levels
  • Conference rooms
  • 12745 sq ft of conference space
  • 1184 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn London Brentford Lock by IHG offers 134 accommodations with a safe and a hairdryer. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Brentford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

Arabic, English, French, Italian, Polish, Portuguese, Romanian, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (GBP 14 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Open Lobby

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12,745 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (116 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 13.95 per person
  • Covered self-parking fee: GBP 14 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brentford Holiday Inn
Brentford Lock
Brentford Lock Holiday Inn
Holiday Inn Brentford
Holiday Inn Brentford Lock
Holiday Inn Brentford Lock Hotel
Holiday Inn Lock Hotel Brentford
Holiday Inn Brentford Lock
London Brentford Lock By Ihg
Holiday Inn Brentford Lock an IHG Hotel
Holiday Inn London Brentford Lock by IHG Hotel
Holiday Inn London Brentford Lock an IHG Hotel
Holiday Inn London Brentford Lock by IHG Brentford
Holiday Inn London Brentford Lock by IHG Hotel Brentford

Frequently asked questions

What is the cancellation policy at Holiday Inn London Brentford Lock by IHG?

Holiday Inn London Brentford Lock by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn London Brentford Lock by IHG?

As of 5 Apr 2025, prices found for a 1-night stay for 2 adults at Holiday Inn London Brentford Lock by IHG on 27 Apr 2025 start from AU$188.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn London Brentford Lock by IHG?

Yep, Holiday Inn London Brentford Lock by IHG has a covered self car park for GBP 14 per night.

Is Holiday Inn London Brentford Lock by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn London Brentford Lock by IHG is a hit with families.

Does Holiday Inn London Brentford Lock by IHG serve breakfast?

Sure does, buffet breakfast is available weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Holiday Inn London Brentford Lock by IHG?

No, Holiday Inn London Brentford Lock by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn London Brentford Lock by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Holiday Inn London Brentford Lock by IHG?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn London Brentford Lock by IHG?

No, pets are not allowed.

Holiday Inn London Brentford Lock by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 545 out of 1001 reviews
Rating 8 - Good. 342 out of 1001 reviews
Rating 6 - Okay. 69 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in Brentford offered us exactly what we were looking for. Walkable to some nice restaurants and pubs. Enjoyed the Starbucks coffee in the morning and the comfortable lounge area off the lobby.
Stayed 2 nights in Dec 2024

2/10 Terrible

Pooja

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 2 nights in Dec 2024

10/10 Excellent

Natalia

Stayed 3 nights in Dec 2024

10/10 Excellent

Nicola

Stayed 1 night in Dec 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Stayed 1 night in Dec 2024

10/10 Excellent

Joscelyne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night family stay.
1 night stay in a family room. It was very spacious, clean, comfy beds. Staff were very friendly. Great breakfast options. Would stay at the hotel again.
Stayed 1 night in Dec 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
I found the toilet flush very hard to press
Stayed 2 nights in Dec 2024

10/10 Excellent

Petros

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Katherine

Stayed 5 nights in Nov 2024

8/10 Good

REBECCA LYNN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Zubair

Stayed 2 nights in Dec 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab stay!
Comfy beds, friendly staff, lovely room overlooking the lock.
Stayed 1 night in Dec 2024

10/10 Excellent

Ilja

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is good, the room is spacious, bed is comfortable, and other small things seem in place. The minor problem was the fridge, which does not seem to cool the things (the receptionist said nothing has to be done to turn it on), but maybe I was just unlucky. The coffee/tea supplies are refilled, towels changed, the room cleaned properly. Neighborhood is nice and pleasant, with several supermarkets and pubs nearby, but to Central London plan some 75 minutes travel (bus+underground, hotel is in Zone 4)
Stayed 6 nights in Nov 2024

8/10 Good

Pradip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location on the locks. The hotel Is also convenient distance from Kew Gardens via the bus. Breakfast is self service, although plentiful and good variety. The quality was average with most items items being luke warm! With insufficient number of staff to give you a more pleasant dining experience.
Stayed 1 night in Nov 2024

6/10 Okay

Linda

Liked: Room comfort
Could have been better!!
Arrived for a 2 night stay.. food and service in the restaurant in the evening very good…breakfast very average.. tables not set.. staff intermittent .. fruit and yogurt very hit and miss not much choice tasteless.. tables not cleared..watered down fruit juice.. some covers on hot food not working.. wanted to use the gym delay getting a key from reception.. room not made up for second night.. overall disappointed..
Stayed 2 nights in Nov 2024

6/10 Okay

Carlene

Stayed 1 night in Oct 2024

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly and helpful staff. Would be nice if there was discount for hotel guests to park but seems it is full price no matter what. Easy and pleasant stay regardless.
Stayed 1 night in Nov 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Arjuna, York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to stay outside of the Central London area, especially if you require both parking and easy access to train service. Convenience store right next door, and very high-value breakfast add-on option.
Stayed 1 night in Nov 2024

10/10 Excellent

Jon

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good stay, arrived at 2245 after a long drive and Zubair was a very helpful staff member at the desk to welcome us.
Stayed 1 night in Nov 2024

10/10 Excellent

Jaida

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jaida

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely!
Check in was perfect and the front desk were very helpful and friendly. The room was pristine, a decent size and the view of the lock was also lovely!
Stayed 1 night in Nov 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024