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Hotel Shepherds Bush London

3.5 star property
Hotel with a 24-hour front desk, steps from Bush Theatre

Photo gallery for Hotel Shepherds Bush London

Standard Quadruple Room
Bar (on property)
Family Studio Suite, 2 Bedrooms, Connecting Rooms
Courtyard
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is AU$176
includes taxes & fees
16 Mar - 17 Mar

Explore the area

Map
11-12 Poplar Mews, Uxbridge Road, Shepherd's Bush, London, England, W12 7JS
  • Shepherd's Bush Empire
    ‪4 min walk‬
  • Westfield London Shopping Centre
    ‪11 min walk‬
  • Holland Park
    ‪19 min walk‬
  • London (LHR-Heathrow)
    ‪29 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Egyptian cotton bed sheets
Premium bedding
  • 14.9 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | View from room

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
  • 14 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room (3 single beds)

Triple Room (3 single beds)

Triple Room (3 single beds)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Economy Single Room, No Windows (Basement)

Economy Single Room, No Windows (Basement)

Economy Single Room, No Windows (Basement)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Bar (on property)

Dorsett Shepherds Bush

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, (2059)
The price is AU$226
for 1 room
includes taxes & fees
20 Mar - 21 Mar
Dorsett Shepherds Bush

About the area

London

Hotel Shepherds Bush London places you steps from Bush Theatre and within a 10-minute stroll of Kiyan Prince Foundation Stadium. Highlights at this hotel include free in-room WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of an area shuttle. .Places within a 30-minute walk of this 3.5-property class Hammersmith and Fulham hotel include Westfield London Shopping Centre and Olympia Conference and Exhibition Centre.

What's nearby

  • Westfield London Shopping Centre - 11 min walk - 0.9 km
  • Kensington High Street - 4 min drive - 2.1 km
  • Olympia Conference and Exhibition Centre - 4 min drive - 2.5 km
  • Hyde Park - 8 min drive - 5.2 km
  • Marble Arch - 9 min drive - 7.1 km

Getting around

  • Shepherd's Bush Market Underground Station - 1 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 29 min drive

Restaurants

  • ‪Five Guys - ‬5 min walk
  • ‪The Hoxton, Shepherd’s Bush - ‬2 min walk
  • ‪The Defectors Weld - ‬2 min walk
  • ‪Pictures - ‬3 min walk
  • ‪Tian Fu - ‬2 min walk

About this property

Hotel Shepherds Bush London

Hotel with a 24-hour front desk, steps from Bush Theatre
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at Hotel Shepherds Bush London.

Smoking is allowed in designated areas at this 3.5-star London hotel.

  • 1 building
  • 21 guestrooms or units
  • 4 levels
  • Built in 2015
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • 1 conference room
Hotel Shepherds Bush London offers 21 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

Arabic, Bulgarian, Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Japanese, Latvian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property is also known as

Shepherds Bush London London
Hotel Shepherds Bush London Hotel
Hotel Shepherds Bush London London
Hotel Shepherds Bush London Hotel London

Frequently asked questions

What is the cancellation policy at Hotel Shepherds Bush London?

Hotel Shepherds Bush London offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Shepherds Bush London?

As of 6 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel Shepherds Bush London on 16 Mar 2025 start from AU$176.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Hotel Shepherds Bush London a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Shepherds Bush London.

Is Hotel Shepherds Bush London family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hotel Shepherds Bush London is a hit with families.

Is there a free airport shuttle available at Hotel Shepherds Bush London?

No, Hotel Shepherds Bush London does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Shepherds Bush London?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Shepherds Bush London?

Cats and dogs are welcome at Hotel Shepherds Bush London, with food and water bowls on offer.

Hotel Shepherds Bush London Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 162 out of 390 reviews
Rating 8 - Good. 140 out of 390 reviews
Rating 6 - Okay. 46 out of 390 reviews
Rating 4 - Poor. 26 out of 390 reviews
Rating 2 - Terrible. 16 out of 390 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not worth the price
Sufficient for one night, but disappointed in the price for what it was. $230 CAD to be in a small basement room, no natural light, stains on the throw pillows, and the shower head was not sturdy (would not stay up on it's own). That said, the staff were very friendly and helpful.
Stayed 1 night in Nov 2024

8/10 Good

James

Business traveller
Liked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Tanaka

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Could here people in corridor. And the people above us with music playing at midnight. Hairs on bed and bathroom.
Stayed 1 night in Nov 2024

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Night over when going to a gig. The hotel is very near Shepherds Bush Market tube and westfields. Friendly welcome and nice little bar in reception. Clean room.
Stayed 1 night in Nov 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect for my visit this time and very convenient for town. Had to pay a £20 security deposit which is normal, however this is still yet to be returned. Other than that, great!
Stayed 1 night in Oct 2024

8/10 Good

Julie

Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warning: Unsafe Invasion of Privacy Incident
I feel compelled to warn others about my recent stay at this hotel, which I found to be unsafe. After leaving my room for an hour, I returned to find my key deactivated. A maid, who smiled at me, used her master key to let me in. When I later returned from lunch, I encountered an alarming situation: the maid entered my room without knocking while I was changing clothes, claiming maintenance needed access. I was shocked and told her to leave, which she did reluctantly. When I reported this invasion of privacy to the front desk, the response was inadequate—a mere offer of a free drink. This does not address the severity of the issue. The cameras can verify the maid saw me enter my room just before barging in, highlighting her blatant disregard for my privacy. Additionally, my room lacked a deadbolt or any safety mechanism, leaving me vulnerable to further intrusions. I now feel unsafe and uncomfortable in what was supposed to be an enjoyable stay in London. Due to this experience, I will be leaving the lowest possible ratings on all travel websites and sharing my concerns widely to ensure future guests are warned about the serious safety issues at this hotel. The worst part? I was told to "email the manager", and no one has even bothered to respond. I opened a Hotels.com support ticket and even THEY can't get ahold of anyone. Stay very far away from this place!
Stayed 3 nights in Oct 2024

8/10 Good

Muir

Liked: Cleanliness, staff & service, property conditions & facilities
All areas of hotel that I saw were clean and tidy. My room was in basement; included air con unit which I did not use but would be a boon in summer as no window. Room and toilet/shower clean, bed comfortable and clean. A few odd observations: Nice looking shallow sink in en suite with hot and cold water plumbed the wrong way round. Kettle wont fit under tap. But the weirdest thing is that when I returned about 11pm there were a crowd of teenagers sitting on patio smoking spliffs. I assume they were known to hotel staff on reception a few feet away. Quite a risky thing to turn a blind eye to on a licenced premises. I think it would make some guests uncomfortable.
Stayed 1 night in Oct 2024

4/10 Poor

Aiste

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to subway stop. Room was clean comfortable and staff was very nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Amelework

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the most with the staff members as front desk. They are amazing. I did not Cary my charger for my phone and they provide for me so I was able to charge my phone this was important for me. I was also able to leave my cary on bags so that I was able walk around after my check out. I had very good experience with the hotel. I recommend this hotel. Also was affordable!!
Stayed 1 night in Oct 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, clean and easy to get to from transport links.
Stayed 1 night in Sep 2024

2/10 Terrible

Haresh

Stayed 1 night in Sep 2024

2/10 Terrible

Michele

Disliked: Cleanliness, amenities, property conditions & facilities
We got locked in our room has no air conditioner no refrigerator on the third said they have had this problem but has not fixed it how can you get locked in your room at a hotel floor with no elevator
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful staff, clean and comfortable stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Annette

Stayed 3 nights in Aug 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service
Great location, just no daylight in room 1 but v clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing rooms and service
Very helpful staff and informative. The rooms were clean and tidy and suitable for short stays with family and friends.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business travel
Clean, comfortable and friendly service. Well connected for travel and dining out.
Stayed 3 nights in Aug 2024

6/10 Okay

Angela

Liked: Staff & service
Was looking for something near a train station close to the London. Think we could've found a nicer place that was unfamiliar with the area.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephen

Stayed 3 nights in Jul 2024

10/10 Excellent

Sally

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable staff and just by shepherds bush market station. Accepting dogs is a great plus.
Stayed 2 nights in Jul 2024