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Kew Gardens Hotel

3.5 star property
Hotel with a restaurant, a quick walk to Royal Botanic Gardens, Kew

Photo gallery for Kew Gardens Hotel

Meeting facility
Executive Double Room, 1 King Bed
Bar (on property)
Front of property
Family Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
  • Business services
The current price is AU$174
includes taxes & fees
4 May - 5 May

Explore the area

Map
292 Sandycombe Road, Richmond, England, TW9
  • Royal Botanic Gardens, Kew
    ‪5 min walk‬
  • The National Archives
    ‪13 min walk‬
  • Wembley Stadium
    ‪14 min drive‬
  • London (LHR-Heathrow)
    ‪22 min drive‬

Room options

View all photos for Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Designer toiletries
Shower/bath combination
Private bathroom
Hairdryer
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Designer toiletries
Shower/bath combination
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Designer toiletries
Shower/bath combination
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Designer toiletries
Shower/bath combination
Private bathroom
  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Double Room, 1 King Bed

Executive Double Room, 1 King Bed

Executive Double Room, 1 King Bed

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Designer toiletries
Shower/bath combination
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Richmond

At Kew Gardens Hotel you'll be within just a 15-minute stroll of Royal Botanic Gardens, Kew and The National Archives. Highlights at this hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a garden and luggage storage. Each morning English breakfast is served between 7:30 AM and 10:00 AM. .Sights within a 20-minute drive of this 3.5-property class Kew hotel include Wembley Stadium and Buckingham Palace.

What's nearby

  • Royal Botanic Gardens, Kew - 5 min walk - 0.5 km
  • The National Archives - 13 min walk - 1.1 km
  • Syon Park - 6 min drive - 4.0 km
  • Wembley Stadium - 14 min drive - 11.0 km
  • Buckingham Palace - 18 min drive - 13.3 km

Getting around

  • Kew Gardens Station - 3 min walk
  • Kew Gardens Underground Station - 3 min walk
  • Heathrow Airport (LHR) - 22 min drive

Restaurants

  • ‪Victoria Plaza Cafe - ‬7 min walk
  • ‪The Orangery - ‬14 min walk
  • ‪The National Archives - ‬12 min walk
  • ‪Tap on the Line - ‬3 min walk
  • ‪City Barge Chiswick - ‬4 min drive

About this property

Kew Gardens Hotel

Hotel with a restaurant, a quick walk to Royal Botanic Gardens, Kew
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

This 3.5-star Richmond hotel is smoke free.

  • 20 guestrooms or units
  • Conference rooms
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Kew Gardens Hotel offers 20 accommodations with complimentary bottles of water and designer toiletries. 32-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

Bulgarian, English, French, Greek, Hindi, Polish, Portuguese, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 10:00 AM for a fee: GBP 13 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • No lift
  • Thin carpet in room

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 13 for adults and from GBP 7.5 for children
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, mobile payments, Google Pay, Apple Pay and Samsung Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

Property is also known as

Kew Gardens Hotel Richmond, London
Kew Gardens Hotel Richmond
Kew Gardens Richmond
Kew Gardens Hotel Hotel
Kew Gardens Hotel Richmond
Kew Gardens Hotel Hotel Richmond

Frequently asked questions

What is the cancellation policy at Kew Gardens Hotel?

Kew Gardens Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kew Gardens Hotel?

As of 22 Apr 2025, prices found for a 1-night stay for 2 adults at Kew Gardens Hotel on 4 May 2025 start from AU$173.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Kew Gardens Hotel serve breakfast?

Sure does, English brekkie is available daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Kew Gardens Hotel?

No, Kew Gardens Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Kew Gardens Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Kew Gardens Hotel?

Check-in begins at 2 PM. Check-out time is 10:30 AM.

Are pets allowed at Kew Gardens Hotel?

No, pets are not allowed.

Kew Gardens Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 129 out of 336 reviews
Rating 8 - Good. 134 out of 336 reviews
Rating 6 - Okay. 47 out of 336 reviews
Rating 4 - Poor. 19 out of 336 reviews
Rating 2 - Terrible. 7 out of 336 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Location great especially for Kew Gardens

All of the staff we met were all absolultey wonderful. Really helpful, friendly and offered great customer service. They made our stay pleasant. The quality of the breakfast was first class and the Breakfst team went out of their way to make it a great expereince. Sadly the offer was limited ie no fruit, yogurt or cereals, however the quality made up for that. Sadly the room we were given was really disapointing especailly after reading so many glowing reports tiny, cramped and nowhere to sit . The bathroom was really small and the sink was just about adequate. We had tried quite a few times to message the hotel and also call them prior to our vist (which we had booked way back in August) but no body answered. This did not bode well. As ther is no reception as such we did not have an opportuity to ask anyone about changing the room. The room was adequate, and quiet which was good. There was a bus stop right in fornt of the hotle which was ideal as we were using public transport. The location was excellent fo our needs. Just very disappointed with the room. A big thank yu though to every single member of the staff team that we met, without them we would have been a bit grumpy!
Stayed 2 nights in Jan 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Come for the rooms, stay for the staff

Hotel was nice, staff made it excellent! Everyone so friendly and courteous. The area is really a fantastic little village area and it was so pleasant to walk around, even at night by myself. Felt completely safe. Also super close to Kew Gardens so makes it convenient. Food was delicious, didn't try any drinks.
Stayed 1 night in Dec 2024

10/10 Excellent

Charlton

Stayed 1 night in Dec 2024

10/10 Excellent

Lindsay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kew gardens lights excellent venue and experience

Stayed 1 night in Dec 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities
Not bad for a london hotel but it is just rooms above a pub. A nice place to stay if you are visiting Kew Gardens. However, the room we stayed in had a single glazed window with very poor seals. So the room was cold alll night and the wind whistled through the window and rattled it. In addition the bed was incredibly hard (not just a firm mattress) and the sink in the bathroom was leaking. Look, it was fine: clean and reasonably priced and did us for a night but sometimes i think you wouldn't get away with this stuff outside London.
Stayed 1 night in Dec 2024

8/10 Good

Gail

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Kew Gardens great Christmas lights
Stayed 2 nights in Nov 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
We were in room 18 at the top and the pillows were like folded up towels. Other than that was good.
Stayed 1 night in Nov 2024

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location for Kew Gardens. A very popular pub so expect a bit of noise until closing time. Public transport access really good. Will be staying again. Staff helpful.
Stayed 1 night in Nov 2024

8/10 Good

Alan

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Joan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kew Gardens Hotel

Lovely , clean ,& comfortable. Service excellent. 10 minute walk to Kew Gardens . Shops very near . 5 minute walk to / from Kew Station . Would use again.
Stayed 1 night in Nov 2024

10/10 Excellent

Beatrice

Liked: Cleanliness, property conditions & facilities
Great location . Slightly expensive
Stayed 1 night in Nov 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Kew Hotel

Great hotel in a wonderful location in Kew with easy access to other locations in London. Beautiful accommodations and would highly recommend.
Stayed 2 nights in Oct 2024

8/10 Good

Rene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy access to transit. Room was spacious with a comfortable King bed. Neighborhood was quiet and has a number of restaurants within walking distance.
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely stay in a perfect location

It was a lovely, clean room with a few charming period pieces (the desk was even a modified old Singer table sewing machine) and all the necessary comforts. I appreciated that the windows opened a bit, the curtains were blackout, and there were plenty of pillows. There location cannot be beat - easy walk to the train station, conveniences, and Kew Gardens.
Stayed 1 night in Oct 2024

8/10 Good

Larry, Louisville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stairs to upper level very hard to climb with suitcase, no lift on property.
Stayed 2 nights in Oct 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Freda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant and great location
Stayed 1 night in Oct 2024

8/10 Good

Michelle, Parkinson

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Close to Kew Gardens. No lifts.
Stayed 3 nights in Sep 2024

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train. Nice location. Hotel has lots of character. Nice, clean room. Comfy bed. Great staff!
Stayed 1 night in Oct 2024

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute, traditional hotel.

Kew gardens hotel was easy to check into. The staff was friendly and helpful. The bar/diner on the ground floor was easy going with good food. We really liked our stay here.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Louise, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay close to beautiful Kew Gardens. Staff was friendly and the restaurant provides fine meals. Thank you to Henry, Christina and team for your warm hospitality.
Stayed 2 nights in Sep 2024

8/10 Good

Predrag

Stayed 1 night in Sep 2024

8/10 Good

peter

Liked: Cleanliness, staff & service, room comfort

Perfect Location

Stayed 3 nights in Sep 2024