8/10 Good
Jonathan
28 Nov 2024
Liked: Cleanliness, staff & service, room comfort
Responsive reception, basic facilities.
I booked last minute as had flown in for a meeting which was delayed until the evening. All I needed was a bed, a bathroom and warmth, since external temperatures were heading towards zero. On reaching the room on the second floor via a narrow staircase, I had my doubts about the latter.
The radiator was not working in the room, although the one on the landing outside was warm. I noticed a fan heater in the room. There was a single, fairly thin, duvet. Somewhat perturbed, I approached the gentleman at reception. He acknowledged that the radiator was not working, hence the provision of fan heater.
I asked if another duvet could be provided and he said that one would be available when I returned. He was as good as his word. I slept well, comfortably and warmly.
The other facilities were basic. Tea, coffee, kettle and biscuits were provided. On one wall socket, the top pin seemed to be damaged. Clean towels were provided. I left on good terms with reception.
Jonathan
Stayed 1 night in Nov 2024