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New Road Hotel

4.0 star property
Family-friendly London hotel in Tower Hamlets with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for New Road Hotel

Warehouse X
Loft, Terrace | City view
Loft, Hot Tub | Terrace/patio
Serves breakfast, lunch and dinner
Loft (Spa bath)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry
The price is AU$189
includes taxes & fees
19 Jan - 20 Jan 2025

Explore the area

Map
103-107 New Road, London, England, E1 1HJ
  • East London Mosque
    4 min walk
  • Mr. White's English Chophouse
    1 min walk
  • Whitechapel Underground Station
    4 min walk
  • London (LHR-Heathrow)
    65 min drive

Room options

View all photos for Pocket Room

Pocket Room

Pocket Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Warehouse Twin

Warehouse Twin

Warehouse Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 16 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Loft, Hot Tub

Loft, Hot Tub | Terrace/patio

Loft, Hot Tub

Highlights

Furnished balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Loft (Spa bath)

Loft (Spa bath)

Loft (Spa bath)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Loft, Terrace

Loft, Terrace

Loft, Terrace

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Warehouse Family

Warehouse Family

Warehouse Family

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Large Single Bed

View all photos for Warehouse K

Warehouse K

Warehouse K

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Warehouse X

Warehouse X

Warehouse X

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

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The price is AU$183
for 1 room
includes taxes & fees
5 Jan - 6 Jan
The Tower Hotel, London

About the area

London

A family-friendly stay in the heart of London awaits you at New Road Hotel. Within just a 10-minute stroll, you'll find East London Mosque and Brick Lane. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Mr White's Chophouse, serves British cuisine and is open for breakfast, brunch, lunch and dinner. Bar is the hotel's own bar, serving drinks along with breakfast and brunch. 431 square feet (40 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include coworking space. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. On weekday mornings cooked-to-order breakfast is served between 6:30 AM and 10:00 AM. .With a stay at this 4-property class Tower Hamlets hotel, you'll be 1.8 km (1.1 mi) from Tower of London and 4.5 km (2.8 mi) from ABBA Arena.

What's nearby

  • Brick Lane - 9 min walk
  • Tower of London - 3 min drive
  • Tower Bridge - 4 min drive
  • London Bridge - 5 min drive
  • O2 Arena - 13 min drive

Getting around

  • Whitechapel Underground Station - 4 min walk
  • Shadwell Station - 12 min walk
  • London (LCY-London City) - 23 min drive

Restaurants

  • ‪Tayyabs - ‬1 min walk
  • ‪Zaza's Grill - ‬3 min walk
  • ‪Ambala Sweets - ‬1 min walk
  • ‪Whitechapel Fried Chicken - ‬3 min walk
  • ‪Subway - ‬2 min walk

About this property

New Road Hotel

Family-friendly London hotel in Tower Hamlets with a 24-hour front desk
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include 2 meeting rooms and coworking spaces.

WiFi is free in public spaces. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. A library, a vending machine, and an arcade/games room are also featured at the family-friendly New Road Hotel.

This 4-star London hotel is smoke free.

  • 80 guestrooms or units
  • Conference rooms
  • 431 sq ft of conference space
  • 40 sq. m of conference space
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
New Road Hotel offers 80 air-conditioned accommodations with a safe and a hairdryer. 49-inch flat-screen televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include free toiletries and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Greek, Hungarian, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar
  • Cereal Grind Coffee Shop
  • Mr White's Chophouse

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library
  • TV in common areas

Family friendly

  • Arcade/game room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 431 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Champagne service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 40.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 16.95 for adults and from GBP 16.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards, mobile payments, Google Pay and Apple Pay. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Road Hotel London
New Road London
New Road Hotel Hotel
New Road Hotel London
New Road Hotel Hotel London

Frequently asked questions

What is the cancellation policy at New Road Hotel?

New Road Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at New Road Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at New Road Hotel on 19 Jan 2025 start from AU$189.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is New Road Hotel family-friendly?

You bet! With amenities such as children's meals and an arcade, it's no surprise that New Road Hotel is a hit with families.

Does New Road Hotel serve breakfast?

Yeah, cooked-to-order brekkie is available on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at New Road Hotel?

No, New Road Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at New Road Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at New Road Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at New Road Hotel?

No, only service animals are allowed.

New Road Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 468 out of 880 reviews" "
Rating 8 - Good. 272 out of 880 reviews" "
Rating 6 - Okay. 85 out of 880 reviews" "
Rating 4 - Poor. 32 out of 880 reviews" "
Rating 2 - Terrible. 23 out of 880 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Wan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Stayed 2 nights in Sep 2024

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t really get to sleep, there was so much noise from outside traffic. Had to use noise cancelling headphones in the end
Stayed 1 night in Jul 2024

8/10 Good

sabrina

Stayed 1 night in Aug 2024

10/10 Excellent

Darrel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet
Quiet, very clean, great facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Matana

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted to like this place as it seemed fine but I witnessed a huge rat go from the lobby near the elevator( maybe coming out of the side of the elevator ) running straight into the restaurant under the tables of unsuspecting people and while i pointed it out to one of the front desk people who also saw it (I am pretty sure), they didn’t alert the people in the restaurant. I almost did but was running late …Also the breakfast was pretty bad for the price point, dinner barely better,decent wine list…close to the tube which is a plus, but otherwise doubtful i will ever stay here again bc of the vermin issue. ————- pls note the manager responded to me on another site and tried to gaslight and intimidate me about what i saw: it was not a mouse lol. I am not new to london, or cities and know the difference btwn a london city mouse and a bonafide rat. it was a rat. rats have no business in the elevators nor restaurant lol. Pls for the love of god, get a new exterminator.
Stayed 1 night in Sep 2024

10/10 Excellent

Chao

Stayed 1 night in May 2024

10/10 Excellent

Beatrice

Stayed 1 night in Aug 2024

10/10 Excellent

Guershon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Aug 2024

6/10 Okay

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Second time staying at this hotel and it was as perfect as the last time. This time we tried the breakfast which didn't disappoint - looking forward to the dinner next time. Extremely accomodating staff that facilitated a request of mine with ease, and also being able to reach them so easily at any time is a plus. Definitely my regular stop for London trips.
Stayed 2 nights in Aug 2024

8/10 Good

Mahomed Munir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff
Stayed 4 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Stay at New Road Hotel
We had a great time at New Road Hotel. They allowed us to upgrade to a larger (top floor), it was a bit pricey but at this point in our travels we really enjoyed the large jacuzzi tub. The restaurant was very nice, well staffed, and efficient.
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Great hotel. Very modern. Very close to underground. Would definitely return.
Stayed 4 nights in Jul 2024

10/10 Excellent

sabrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Stayed 1 night in Jul 2024

4/10 Poor

Karl

Stayed 1 night in Jul 2024

4/10 Poor

Sharon

Business traveller
Liked: Staff & service
The room had ants on the floor, the beds were of a low quality and the breakfast was reheated eggs, which were not adequately reheated.
Stayed 1 night in Jul 2024

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely concierges, room spot on, very good quality for money. Then found a game room with arcade games and a pool table, all for free. That really is added value I was not expecting, made me feel so relaxed and willing to go back again
Stayed 1 night in Jul 2024

10/10 Excellent

Kane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are super friendly & good amenities
Stayed 1 night in Jul 2024

6/10 Okay

George

Stayed 3 nights in Jul 2024

4/10 Poor

Frankie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff lovely but hotel a let down
Staff were lovely and really helpful. Hotel itself is in a less than desirable area and as a solo female I didn’t really feel safe. The bathroom wasn’t cleaned properly and the handles on the showers both came off in my hand and they were filthy. The worst part though was that the rooms aren’t soundproofed so it’s SO noisy from both above and both sides. Wouldn’t recommend it you want to get a good night’s sleep.
Stayed 1 night in Jul 2024