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Sapphire Hotel

3.0 star property
Hotel in London, near Westfield London Shopping Centre

Photo gallery for Sapphire Hotel

Front of property
Triple Room, Private Bathroom
Lobby
Front of property - evening/night
Staircase

Reviews

6.8 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi
  • Business services
The current price is AU$95
includes taxes & fees
9 Mar - 10 Mar

Explore the area

Map
35 Shepherds Bush Road, London, England, W6 7LU
  • Westfield London Shopping Centre
    ‪12 min walk‬
  • Eventim Apollo
    ‪14 min walk‬
  • Kensington High Street
    ‪17 min walk‬
  • London (LHR-Heathrow)
    ‪28 min drive‬

Room options

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom

Single Room, Private Bathroom

Highlights

Soundproofed
Heating
Fridge
LED TV
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room, Private Bathroom

Twin Room, Private Bathroom

Twin Room, Private Bathroom

Highlights

Soundproofed
Heating
Fridge
LED TV
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom

Double Room, Private Bathroom

Highlights

Soundproofed
Heating
Fridge
LED TV
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Private Bathroom

Triple Room, Private Bathroom

Triple Room, Private Bathroom

Highlights

Soundproofed
Heating
Fridge
LED TV
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Exterior detail

Safestay London Kensington Holland Park

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar
3.8 out of 5, Good, (957)
The price is AU$34
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Safestay London Kensington Holland Park

About the area

London

At Sapphire Hotel you'll be 1 km (0.6 mi) from Westfield London Shopping Centre and 3.9 km (2.4 mi) from Hyde Park. Highlights at this hotel include in-room free WiFi and LED TVs. .This business-friendly hotel offers free WiFi in public areas, concierge services and a computer station. Additionally, you'll find luggage storage and a television in a common area. .Places within a 15-minute drive of this 3-property class Hammersmith and Fulham hotel include Buckingham Palace and Piccadilly Circus.

What's nearby

  • Westfield London Shopping Centre - 12 min walk
  • Kensington High Street - 17 min walk
  • Hyde Park - 7 min drive
  • Buckingham Palace - 11 min drive
  • Piccadilly Circus - 12 min drive

Getting around

  • Goldhawk Road Underground Station - 7 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • ‪Subway Shepherds Bush - ‬6 min walk
  • ‪BrewDog Shepherd's Bush - ‬4 min walk
  • ‪Urban Baristas - ‬6 min walk
  • ‪The Sindercombe Social - ‬4 min walk
  • ‪Kave Cafe - ‬3 min walk

About this property

Sapphire Hotel

Hotel in London, near Westfield London Shopping Centre
As a guest of Sapphire Hotel, you'll find tour/ticket assistance, concierge services, and a television in common area. A computer station is on site and WiFi is free in public spaces.

This 3-star London hotel is smoke free.

  • 1 building
  • 14 guestrooms or units
  • 5 levels
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • No smoking on site
Sapphire Hotel offers 14 accommodations with DVD players and a safe. LED televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, French, Romanian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 8.50 per day)
  • Street parking available

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

The check-in location differs from the property location; go to: [49 Shepherds Bush Road W6 7LU]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 8.5 per day (10 ft away)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sapphire Hotel London
Sapphire London
Sapphire Hotel London, England
Sapphire Hotel Hotel
Sapphire Hotel London
Sapphire Hotel Hotel London

Frequently asked questions

What is the cancellation policy at Sapphire Hotel?

Sapphire Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sapphire Hotel?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at Sapphire Hotel on 9 Mar 2025 start from AU$94.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Sapphire Hotel?

No, Sapphire Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Sapphire Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Sapphire Hotel?

No, pets are not allowed.

Sapphire Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 227 out of 1005 reviews
Rating 8 - Good. 314 out of 1005 reviews
Rating 6 - Okay. 207 out of 1005 reviews
Rating 4 - Poor. 122 out of 1005 reviews
Rating 2 - Terrible. 135 out of 1005 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for transport and food. Easy access to central london and attractions. One issue maybe the noise outside and inside. Rooms very close to each other with little soundproofing
Stayed 1 night in Nov 2024

6/10 Okay

Gerald

Liked: Cleanliness, staff & service, room comfort
Sirens
Too many police, fire and EMT sirens in the middle of the night.
Stayed 5 nights in Nov 2024

8/10 Good

Mee

Stayed 2 nights in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

ABDULRAZZAG

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024

8/10 Good

Suyash Jang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was short but overall good. We were very well received, friendly and attentive staff. Close to the metro station so convenient for getting around. However the rooms are not very well soundproofed, we heard the room above making noise all night like someone running or walking all night. On the other hand, very attractive price, practical for small budgets.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kanayo

Business traveller
Liked: Amenities
The room is very neat. And the location is very pleasant.
Stayed 2 nights in Nov 2024

4/10 Poor

A

Liked: Cleanliness
Disliked: Staff & service
Bait and Switch
I booked to stay at the Sapphire hotel. Before arriving I was sent a message to collect my key card at the near by Emerald hotel, and informed that my stay could be at the Emerald instead. This is exactly what happened. With check-out at 11am I was surprised to have a staff member knock on my door at 9am asking when I was leaving. As check-in is at 3pm I don't think guests should feel pressured into leaving before they have to.
Stayed 1 night in Nov 2024

2/10 Terrible

Christopher

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Poor experience for this hotel, the pictures definitely do not match the experience. Stained floors, damaged bathroom suite which in itself is as small as a cupboard combined with an additional £20 charge for early checking in. I won't be coming back to say the least. The shower is being held in place by sellotape and is also coming away from the wall, broken fixtures with jagged edges protruding from this area also.
Stayed 1 night in Nov 2024

4/10 Poor

zhao xin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
cheep hotel. not worth money
Stayed 6 nights in Nov 2024

4/10 Poor

Paul

Travelled with partner
Disliked: Amenities
There was 2 of us staying there we had 1 towel 1cup the headboard was full of stains seal on fridge mouldy and noisy while we was trying to sleep shower mouldy rooms smelt of cigarette smoke and people and out was a mess with cigarette uts
Stayed 1 night in Nov 2024

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Salima

Liked: Cleanliness, staff & service, property conditions & facilities
Nice caring staff
Stayed 1 night in Sep 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Sushmitha

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Melkam

Liked: Staff & service, property conditions & facilities
The guy at the office was so helpful
Stayed 4 nights in Oct 2024

10/10 Excellent

Kartik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Eason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Chantal

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel, Ramsgate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Should have spent £20 and stayed in a better place
It's a very budget hotel so I suppose you get what you paid for. They pretty much converted a semi detached house into a hotel. The room is absolutely tiny and it's in the basement level. It's not the most well maintained, quite a bit of dust and cob webs. The fridge was leaking water. Generally not the most pleasant experience.
Stayed 1 night in Oct 2024

8/10 Good

Francesco

Liked: Staff & service, property conditions & facilities, room comfort
La consiglio
Buona posizione per spostarsi in treno in bus o a piedi è tutto organizzato bene per farci stare bene e informarti..Per me ottima scelta nella struttura
Stayed 2 nights in Oct 2024

8/10 Good

Enrico

Travelled with group
Liked: Cleanliness, staff & service
It was good.
Stayed 1 night in Oct 2024

2/10 Terrible

Asher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting didn’t even stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Sophie

Stayed 7 nights in Sep 2024